Training Industry Magazine - Training Outsourcing 2015 Special Edition - (Page 10)

Traditionally, training outsourcing providers have been focused on supporting corporate training needs by offering singularly focused or disconnected point solutions for training delivery, content development and design, virtual learning tools, training facilitation, project management, scheduling, etc. As such, negotiations and contractual agreements relating to these outsourced solutions are often laden with heavy details of delivery performance versus cost and penalty clauses for ineffectiveness. It appears that contracts are written to manage failure rather than promote success. TRAINING AS A SERVICE: MAKING TRAINING MORE EFFECTIVE & PROFITABLE By Hugh McCullen The training outsourcing industry turns 30 this year, and regardless of what side of the fence you're on, as a business process outsourcing (BPO) provider or buyer, the industry has struggled to truly mature into one that offers real strategic advantages to companies while simultaneously enhancing learners' experience. 10 So, how has this affected the BPO industry? Many would-be buyers have retreated from the BPO model completely. Others have continued to suffer through training outsourcing engagements only to be underwhelmed with training efficiencies and learning outcomes. This does not bode well for the industry that continues to realize decreasing customer satisfaction and loyalty resulting in less adoption, understanding, integration and promotion of products and solutions. How do we move from "more of the same" to revolutionizing training outsourcing services? INTRODUCING TRAINING AS A SERVICE Training as a Service (TaaS) is a relatively new, largely unknown concept. From its inception, it was designed to be more creative and adaptive by avoiding the inherent flaws of traditional outsourcing. It provides a flexible model that promotes usage-based scalability of new and evolving training solution sets. Specifically, TaaS involves training delivery functions, classrooms, virtual training components, hybrid learning design and integration, cloudbased scheduling and registration functions. It also includes supplemental instructional resources and content development for blended delivery into synchronous and asynchronous learning environments. TaaS is grounded on two core concepts: TaaS is learner centric: The model is designed with the learner experience at its core. TaaS supports today's extremely mobile workforce, who is often pressed for time and resources and distracted with a multitude of demands. TaaS is business centric: This model also supports business objectives and time-to-market initiatives through consistent delivery execution with measurement. TaaS services

Table of Contents for the Digital Edition of Training Industry Magazine - Training Outsourcing 2015 Special Edition

Perspectives on Training Outsourcing
Table of Contents
Be the CEO of Your Learning Organization
Training as a Service: Making Training More Effective & Profitable
Finding the Right Training Partner to Minimize Risk in High Consequence Environments
Proving Your Relevance: How to Flex More Muscle Through Outsourcing
Defining the Link between Performance and Results
Higher Value Outsourcing: Moving to an Integrated Workforce Development Model
Five Steps to Ensure a Successful Shift to Digital Learning
I Don't Really Know' is No Longer an Option
Choosing the Right Training Partner & Modality to Achieve the Best Results
Transforming Learning and Development Through Training Outsourcing
Setting the 'Gold Standard' in Video E-Learning
10 Lessons for Success in Managed Learning
How to Select a Provider for Outsourcing Training Services
Three Rules to Begin a Great Partnership with a Custom E-Learning Provider
What's Online
Company News

Training Industry Magazine - Training Outsourcing 2015 Special Edition