Training Industry Magazine - Training Outsourcing 2015 Special Edition - (Page 38)

HOW TO SELECT A PROVIDER FOR OUTSOURCING TRAINING SERVICES //////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////// By Ken Anderson WHEN IT COMES TO OUTSOURCING TRAINING SERVICES, THERE ARE MANY CHOICES AVAILABLE TO ORGANIZATIONS LOOKING TO STREAMLINE, AUGMENT INTERNAL CAPABILITIES, PROVIDE SCALABILITY OR EXPAND GEOGRAPHICALLY. MULTIPLE COMPETING FACTORS CAN MAKE THESE CHOICES DIFFICULT TO NAVIGATE, BUT A CLEAR VISION AND PLAN GOING INTO THE DECISION-MAKING PROCESS WILL HELP DETERMINE WHAT MAKES THE MOST SENSE FOR YOU AND YOUR ORGANIZATION. Outsourcing can take many forms in the training market and involve content development, LMS and talent management platforms, and reporting, among other functions. The selection criteria for an outsourcing partner will vary based on your organization's unique business needs, but they can typically be organized into four key categories: management, capability, capacity and price. MANAGEMENT How you manage an outsourcing initiative depends on the nature of the engagement. Consider these questions: // How big will the project be? // Are all facets of project execution being outsourced? // What role will internal resources play in the project? // What is your organization's track record in managing outsourcing agreements? Boutique firms that specialize in one particular area, such as content development, might be a good fit for smaller, discrete engagements. However, scale, cost and capability all need to be addressed as well, and smaller vendors typically 38 have less organizational experience to draw upon when dealing with other aspects of a project. CAPABILITY Popular buzzwords abound in the industry today - responsive design, mobile-enabled, gamification, corporate MOOC and Cloud LMS are just a few - but completing a true capabilities analysis requires looking beyond the buzzwords. For example, intense, immersive, game-based content may be a great instructional idea for some elements of a project, but building such content to an exceptional standard quickly drains a budget and may be counterproductive for learners as well. Here are some questions to consider: // What is the most important factor from a design perspective? // Does the prospective partner have experience in your industry? // Has the supplier completed a deployment analysis, especially for those organizations with infrastructure limitations, such as retail and quick service restaurant (QSR) organizations? // Which devices will be supported for content consumption?

Table of Contents for the Digital Edition of Training Industry Magazine - Training Outsourcing 2015 Special Edition

Perspectives on Training Outsourcing
Table of Contents
Be the CEO of Your Learning Organization
Training as a Service: Making Training More Effective & Profitable
Finding the Right Training Partner to Minimize Risk in High Consequence Environments
Proving Your Relevance: How to Flex More Muscle Through Outsourcing
Defining the Link between Performance and Results
Higher Value Outsourcing: Moving to an Integrated Workforce Development Model
Five Steps to Ensure a Successful Shift to Digital Learning
I Don't Really Know' is No Longer an Option
Choosing the Right Training Partner & Modality to Achieve the Best Results
Transforming Learning and Development Through Training Outsourcing
Setting the 'Gold Standard' in Video E-Learning
10 Lessons for Success in Managed Learning
How to Select a Provider for Outsourcing Training Services
Three Rules to Begin a Great Partnership with a Custom E-Learning Provider
What's Online
Company News

Training Industry Magazine - Training Outsourcing 2015 Special Edition