Training Industry Magazine - Spring 2015 - (Page 37)

BY JOHN MATTOX, II, PH.D. ARE YOU USING THE BEST ETRICS TO EVALUATE YOUR SKILLS TRAINING? EARNING AND DEVELOPMENT PROFESSIONALS ARE OFTEN CHALLENGED BY COMPANY EXECUTIVES TO PROVE THE EFFECTIVENESS OF SOFT SKILLS TRAINING. INVESTMENTS IN COMPETENCIES SUCH AS COMMUNICATIONS, PRESENTATION DELIVERY, MANAGEMENT, SUPERVISION AND LEADERSHIP ARE OFTEN THE MOST DIFFICULT TO ASSESS CONVINCINGLY. In many organizations, metrics used to evaluate the impact of training are ineffective. The "smile sheet" metrics often fails to persuade skeptical executives that their investments have been worthwhile. Great talent management begins and ends with great business impact. A quality learning event usually leads to learning, but it doesn't answer the question: "Did this learning improve job performance and business results?" Evaluation thought leaders such as Don Kirkpatrick and Jack and Patti Phillips, advocate that learning leaders should add performance and business measures to the evaluation process - measures that track learning, application, individual performance and impact on the job. T R A I N I N G I N DUSTR Y MA GAZ INE - SPRING20 1 5 I WWW.TRAIN INGINDU S T RY . C OM/ MAGAZ I NE 37

Table of Contents for the Digital Edition of Training Industry Magazine - Spring 2015

Soft Skills Make Up Vital Part of Corporate Training
Table of Contents
Guest Editor: Leadership: The Artichoke Effect
Focusing on Mindsets and Attitudes
The Importance of Soft Skills For Trainers
Social Simulators Bring Training to Life
The Power of Storytelling in Organizational Development
Leading Change with Resilience
Why Perspective Selling Makes Sense
Harnessing the Power of Teamwork
Collaborate to Innovate: Building an Innovation-Friendly Business Culture
Are You Using the Best Metrics to Evaluate Your Skills Training?
Influencing into the Future
Culture: The Enemy at the Gate of Innovation
Casebook: T-Mobile: Answering the Call for Leadership Development
Leadership is an Inside Job
Vendor Selection Tips for Corporate Sales Training
Checking Your Motivation to Lead
The Real ROI of Leadership Training: Soft Skills Lead to Hard Results
Closing Deals
Company News
What's Online
Training Talk

Training Industry Magazine - Spring 2015