Training Industry Magazine - Fall 2016 - 17


MANY ORGANIZATIONS SHARE A COMMON ASSUMPTION THAT IF AN
EMPLOYEE ISN'T DOING SOMETHING "RIGHT," THEN HE OR SHE NEEDS
MORE TRAINING. THIS ASSUMPTION, AND OTHERS THAT IMMEDIATELY
LOOK TO TRAINING AS THE GO-TO SOLUTION, MAY SOUND LIKE JOB
SECURITY TO A LEARNING PROFESSIONAL OR AN EASY SOLUTION TO
UPPER LEADERSHIP.

However, the idea that training can solve
any and all behavioral or productivity
problems can lead an organization to
failure, which may result in a loss of
support for training programs altogether.
Traditional training models can solve
one basic problem: lack of knowledge
or skills. A performance issue resulting
from a lack of knowledge or skills is easy
to fix: Provide effective training and an
ongoing learning and support system,
and the problem is solved.
If it's not a training issue, then training
won't solve the performance problem, no
matter how stellar the training solution
is. This type of failure will convince upper
leadership that training is ineffective.
To ensure the longevity and success of
your training program, it's crucial to offer
solutions that work rather than the same
repetitive go-to training.
What about all of the other causes of
performance issues? If training only
addresses one cause, does that mean
your training program is unnecessary?
Absolutely not! Every quality training
program can support overall performance
improvement solutions.
The major obstacle facing learning
professionals is educating leadership on:
» The difference between training issues
and performance issues

» The importance of a thorough needs
analysis to identify whether a problem is
a performance or training issue
» The value of using the results of the
needs analysis to determine the best
and most effective solution
Employee productivity, job satisfaction and
overall performance will improve drastically
with one simple change: Eliminate blanket
training solutions, and start matching the
right solution to each individual issue.
NEEDS ANALYSIS
Being fully prepared with an updated and
organized performance needs analysis, or
gap analysis, will be your best tool.
Whether you are a training professional
who works with different businesses or a
corporate trainer for one business, take
some time to develop your own needs
analysis form and process. It's important
to tailor the needs analysis to the business
you are serving and to your development
style. Create a tool that feels natural and
that you can use quickly and easily. The
"Needs Analysis Pitch" sidebar shows how
to create a successful sales pitch.
Whenever you are talking with
management and upper leadership
about possible training issues or
assignments, take the opportunity to
educate them on the difference between

| 17



Table of Contents for the Digital Edition of Training Industry Magazine - Fall 2016

Perspectives
Table of Contents
The Outcome of Engagement
Learning Outcomes: We Are Products of our Environment
Step Back and Disengage to Learn
Have Your Millennials Checked Out?
Performance versus Training: It Isn't Always a Training Issue
Mindfulness: A Critical Success Factor
Creating the Ideal Learning Environment
Passion in the Classroom: Can You Be a Sand Salesman?
The Leader as the Facilitator: How to Effectively Lead Knowledge Workers
Interaction Psychology: Why Characters, Clicks, Points and Badges Don't Translate
Learning Effectiveness by Design
Four Ways to Increase Learner Engagement
Open Badges: Reimagining the credential space
Bridging the Disconnect with Learners From Other Cultures
From Where I Sit
L&D’s Role in Moving the Needle on Employee Engagement
Deploying an After-Training Program
9 Ways to Get Business Leaders to Buy-in to Your Learning Efforts
Engaging Content Delivery for Coding Training
Company News
What's Online
Training Talk
Training Industry Magazine - Fall 2016 - Intro
Training Industry Magazine - Fall 2016 - Cover1
Training Industry Magazine - Fall 2016 - Cover2
Training Industry Magazine - Fall 2016 - Perspectives
Training Industry Magazine - Fall 2016 - Table of Contents
Training Industry Magazine - Fall 2016 - 5
Training Industry Magazine - Fall 2016 - 6
Training Industry Magazine - Fall 2016 - 7
Training Industry Magazine - Fall 2016 - 8
Training Industry Magazine - Fall 2016 - The Outcome of Engagement
Training Industry Magazine - Fall 2016 - 10
Training Industry Magazine - Fall 2016 - Learning Outcomes: We Are Products of our Environment
Training Industry Magazine - Fall 2016 - 12
Training Industry Magazine - Fall 2016 - Step Back and Disengage to Learn
Training Industry Magazine - Fall 2016 - 14
Training Industry Magazine - Fall 2016 - Have Your Millennials Checked Out?
Training Industry Magazine - Fall 2016 - Performance versus Training: It Isn't Always a Training Issue
Training Industry Magazine - Fall 2016 - 17
Training Industry Magazine - Fall 2016 - 18
Training Industry Magazine - Fall 2016 - 19
Training Industry Magazine - Fall 2016 - Mindfulness: A Critical Success Factor
Training Industry Magazine - Fall 2016 - 21
Training Industry Magazine - Fall 2016 - 22
Training Industry Magazine - Fall 2016 - 23
Training Industry Magazine - Fall 2016 - Creating the Ideal Learning Environment
Training Industry Magazine - Fall 2016 - 25
Training Industry Magazine - Fall 2016 - 26
Training Industry Magazine - Fall 2016 - 27
Training Industry Magazine - Fall 2016 - Passion in the Classroom: Can You Be a Sand Salesman?
Training Industry Magazine - Fall 2016 - 29
Training Industry Magazine - Fall 2016 - 30
Training Industry Magazine - Fall 2016 - 31
Training Industry Magazine - Fall 2016 - 32
Training Industry Magazine - Fall 2016 - The Leader as the Facilitator: How to Effectively Lead Knowledge Workers
Training Industry Magazine - Fall 2016 - 34
Training Industry Magazine - Fall 2016 - 35
Training Industry Magazine - Fall 2016 - Interaction Psychology: Why Characters, Clicks, Points and Badges Don't Translate
Training Industry Magazine - Fall 2016 - 37
Training Industry Magazine - Fall 2016 - 38
Training Industry Magazine - Fall 2016 - 39
Training Industry Magazine - Fall 2016 - Learning Effectiveness by Design
Training Industry Magazine - Fall 2016 - 41
Training Industry Magazine - Fall 2016 - 42
Training Industry Magazine - Fall 2016 - 43
Training Industry Magazine - Fall 2016 - Four Ways to Increase Learner Engagement
Training Industry Magazine - Fall 2016 - 45
Training Industry Magazine - Fall 2016 - 46
Training Industry Magazine - Fall 2016 - 47
Training Industry Magazine - Fall 2016 - Open Badges: Reimagining the credential space
Training Industry Magazine - Fall 2016 - 49
Training Industry Magazine - Fall 2016 - Bridging the Disconnect with Learners From Other Cultures
Training Industry Magazine - Fall 2016 - 51
Training Industry Magazine - Fall 2016 - From Where I Sit
Training Industry Magazine - Fall 2016 - 53
Training Industry Magazine - Fall 2016 - 54
Training Industry Magazine - Fall 2016 - L&D’s Role in Moving the Needle on Employee Engagement
Training Industry Magazine - Fall 2016 - 56
Training Industry Magazine - Fall 2016 - Deploying an After-Training Program
Training Industry Magazine - Fall 2016 - 9 Ways to Get Business Leaders to Buy-in to Your Learning Efforts
Training Industry Magazine - Fall 2016 - 59
Training Industry Magazine - Fall 2016 - Engaging Content Delivery for Coding Training
Training Industry Magazine - Fall 2016 - Company News
Training Industry Magazine - Fall 2016 - What's Online
Training Industry Magazine - Fall 2016 - Cover3
Training Industry Magazine - Fall 2016 - Cover4
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