Training Industry Magazine - Spring 2016 - (Page 28)
TRAINING
A DIVERSE
WORKFORCE
BY JEFF DROZDOWSKI
In 1776, artistic consultant Pierre
Eugene du Simitiere suggested
the adoption of the U.S. motto
"E Pluribus Unum" ("Out of Many,
One"). The original meaning of
the phrase was that out of many
colonies rose a great nation.
However, in recent years, its
meaning has evolved to suggest
that out of many peoples, races,
religions, languages and ancestries
has emerged a single people and
great nation, illustrating the concept
of the melting pot.
28
The workplace makeup is changing, and
quickly. According to the U.S. Census
Bureau, workplace makeup includes gender,
race, ethnicity, age and religion. There are
other factors that fall under the category
of diversity in the workplace, including
culture, sexual orientation, and physical and
mental abilities and challenges. In addition
to these areas, the workplace has a new
group that is the largest category of the
overall workforce: the millennials (ages 18
to 34).
There are many types of diversity indices
used to measure the makeup of our
population. For our purposes, we will use
The USA Today Diversity Index developed
by Phil Meyer of the University of North
Carolina and Shawn McIntosh of USA Today,
who created the Index in 1991. It measures
the probability that any two people chosen
at random from a given census area are of
different races or ethnicities.
In 2010, the chance the next person you
met was of a different race or ethnicity was
55 percent. By 2060, the index predicts
that it will be 71 percent. You may already
be experiencing this diversity; if not, you
soon will be.
In the chain restaurant business, we have
seen a great influx of employees from
all over the world. In some U.S. markets,
there are teams in which English is not the
primary language. It's important for leaders
to know when language barriers necessitate
updating training programs to help the
trainer and the employee.
THE PRESENT
AND THE FUTURE
Let's take a look at where we currently stand
on some key demographics and what the
future holds for those groups:
Table of Contents for the Digital Edition of Training Industry Magazine - Spring 2016
Training Industry Magazine - Spring 2016
Transforming the Classroom Experience
Table of Contents
Onboarding Successful Leaders
Will the App Become the New Classroom?
The Evolving Classroom
Developing Micro-Learning for Micro-Moments
Testing the Waters with Mobile Learning
Incorporating Instant Messaging into Communciations Training
Tools for the Mixed Physical and Virtual Classroom
Training a Diverse Workforce
Next Generation Classroom: Providing the Ultimate Learning Experience
Meeting the Five Moments of Need
Save the Learners: Build a Serious Game Strategy
Universal Design for Learning
Cars.com: Revolutionizing the Classroom Experience
Crossing Cultural Training
The Changing Face of Training Outsourcing
Design Learning so Everyone Gets an 'A'
Creating Brain-Compatible Materials
Four Ways to Become an Agent of Learning, Not Change
BizLibrary Invests in the Science of Memory
Company News
What's Online
Training Talk
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