Training Industry Magazine - Summer 2016 - (Page 13)
- KAR L M. KAPP, Ed .D.
TOOLS IN LEARNING
Look around your workplace. It's not hard
to locate an employee staring down at their
mobile device. Today, everyone connects
with friends, colleagues and even mentors
outside of their immediate work space on a
regular basis. As an instructional designer,
you should leverage the learner's affection for
mobile devices to extend the learning space
beyond a one-time online or classroom event.
SPACE BEYOND A
Research from a variety of disciplines indicates
that the traditional method of learning, which
usually involves sitting down in a classroom or
in front of a computer and learning for hours
on end, is not effective for long-term retention.
Think about it yourself: You've probably
crammed for an exam the night before a test
and gotten a really good result. The problem is
that a day later, two days later or even a week
later and the information is gone. Most likely
if you crammed for an exam, you really didn't
learn the information; you just memorized the
content. The problem with cramming is that
it has little long-term impact on a person's
behavior or knowledge level.
To make a long-term impact, a better method
of delivering instruction is to provide short
bursts of information over a long period of
time. Fortunately, a number of different tools
have sprung up to help deliver instruction
outside of traditional learning delivery
formats. For example, one tool that has
recently gained traction is the use of text
messages to remind employees of specific
pieces of information or desired behavior.
The idea is that once or twice a day a text
reminder such as, "Remember, ask openended questions when greeting a customer
who enters the store," appears on the learner's
mobile device. These short reminders can be
helpful to reinforce learning from a webinar,
e-learning module or a classroom event.
Providing text-based reminders provides a
great pull-through for the content and keeps
it fresh in the learner's mind for a long time
after the original training event.
For content that is more visual, think about
using an explainer video. The concept of an
explainer is that it is a short, entertaining
and informative video that can be animated
or even look like a person writing on a
whiteboard. The goal from an instructional
perspective of an explainer video is to create
something that the learner wants to view and
provides a quick instructional lesson. There
are a number of companies that now offer
software designed specifically to create your
own explainer videos. What used to take weeks
or even months to create can now be done in a
few hours with the explainer software.
As an example, create a learning campaign
designed to send learners content twice a day
via a text message. Or create a series of oneminute videos where executives reinforce key
points over a period of a week or a month
once a day.
Karl M. Kapp, Ed.D., is a professor of instructional
technology at Bloomsburg University. He studies
and chronicles the convergence of learning and
technology and is the author of six books and the
Lynda.com course, "Gamification of Learning."
T R A I N I N G I N DUSTR Y MA GAZ INE - SUMMER201 6 I WWW.TRAI NINGINDU S T RY . C OM/ MAGAZ I NE
Table of Contents for the Digital Edition of Training Industry Magazine - Summer 2016
Table of Contents
Three Strategies to Ensure Your Training Has Tensile Strength
Experience, Exposure and Education
Beyond the Classroom Paradigm
Applying the Buddy System
Purpose-Driven Professional & Organization Success
Making It Personal: The Four Pillars of High-Impact Mentoring
Blowing Your Millennial Mindset
Hidden Forces: Unconscious Bias in Learning
Memory: The Critical Bottleneck to Learning
Gender Barriers & Solutions to Leadership
Cognititive Collaboration: Utilizing Diverse Thinking & Behavioral Preferences
Get Into the Act: Accelerating Collaborative Teamwork
Dispelling the Five Myths of Microlearning
Quicken Loans: Culture Driven
Developing Global Leaders: On-the-Job Leadership Development
From Where I Sit
Why Do We Wait to Train Our Managers?
Is Knowledge Overrated?
Is Your Business Acument Showing?
Avnet Expands Services with ExitCertified Acquisition
Training Industry Magazine - Summer 2016