Training Industry Magazine - Summer 2016 - (Page 3)
- K E N TAY LO R
This edition of Training Industry Magazine
challenges us to think broadly about how and
when we need to focus on the long-term skills
impact of training programs. When it comes to
truly impacting the performance of an employee
on the job, we have to think beyond the event
and focus on the battle against the Ebbinghaus
Forgetting Curve - the consumer of much of our
investment in employee development.
OF A TRAINING
FOR OUR ROI.
I liken an investment in sustaining support for
a training program to an insurance policy for
the return on investment of the program. Any
time we can help employees retain the skills
we helped them develop, the more likely they
are to use that skill, and that in my opinion is at
the heart of great training programs.
At a recent conference, I was amazed to see
the degree to which the supply side of our
industry is developing innovative ways to help
employees retain information. The core of all
this innovation is focused on a few key notions
that can be included in any program, even the
most budget constrained program.
First, your sustainment strategy needs to be
relevant to the context in which the learner will
consume the content. Having a salesperson
watch a one-hour e-learning module on his/
her smartphone to brush up before a sales
call isn't likely to work, and will probably be
ignored. Second, we need to look for triggers
in the employees work environment that can
be used to prompt them to refresh a skill. For
example, during performance review time (the
trigger), it might make sense for a feedback tips
and tricks video to be sent out to managers as
they prep for their periodic employee reviews.
Third, think broadly about what constitutes a
sustainment strategy and what tools will be
used for reinforcement.
As with any addition to an L&D project, be
careful what you introduce into your programs
because the learner will become accustom
to the quality of your sustainment strategy
(meaning: if it is effective then they will
engage, if it is not then they will ignore the
This edition of the magazine has a collection
of ideas that can help you sustain the impact
of learning beyond the event and even how to
build sustainment into your program design.
The earlier you consider building it in, the less
difficult and costly the additions will be.
As always, please feel free to reach out and let
us know your thoughts.
Ken Taylor is the president and editor in chief of
Training Industry, Inc. Email Ken
T R A I N I N G I N DUSTR Y MA GAZ INE - SUMMER201 6 I WWW.TRAI NINGINDU S T RY . C OM/ MAGAZ I NE
Table of Contents for the Digital Edition of Training Industry Magazine - Summer 2016
Table of Contents
Three Strategies to Ensure Your Training Has Tensile Strength
Experience, Exposure and Education
Beyond the Classroom Paradigm
Applying the Buddy System
Purpose-Driven Professional & Organization Success
Making It Personal: The Four Pillars of High-Impact Mentoring
Blowing Your Millennial Mindset
Hidden Forces: Unconscious Bias in Learning
Memory: The Critical Bottleneck to Learning
Gender Barriers & Solutions to Leadership
Cognititive Collaboration: Utilizing Diverse Thinking & Behavioral Preferences
Get Into the Act: Accelerating Collaborative Teamwork
Dispelling the Five Myths of Microlearning
Quicken Loans: Culture Driven
Developing Global Leaders: On-the-Job Leadership Development
From Where I Sit
Why Do We Wait to Train Our Managers?
Is Knowledge Overrated?
Is Your Business Acument Showing?
Avnet Expands Services with ExitCertified Acquisition
Training Industry Magazine - Summer 2016