Training Industry Magazine - November/December 2019 - 19

technological context, a new
workforce is set to emerge,
requiring a diverse range of
skills. Innovating and succeeding
in this constantly evolving corporate
landscape is challenging, as dealing
with a complex and unknown
future requires individuals who can
communicate effectively, apply
problem-solving and criticalthinking skills on the job, and
draw and act on insights from vast
amounts of data. To survive in the
future of work, organizations need
employees with strong soft and
technical skills.
Ultimately, technological advancements are changing the nature
of work and, with it, the skills
employees need to succeed in
today's business environment.
As a result, organizations must
prioritize upskilling and reskilling
initiatives to ensure they - and
their employees - are prepared
for the future.

Closing the
Skills Gap
The IBM Institute for Business
Value has identified organizations
three strategies organizations
can use to build and maintain a
skilled workforce:

1

Make It Personal

Personalization has become
commonplace in the consumer
world.
Creating
learning
experiences tailored to customer
and market needs and employee
goals and interests can improve
retention and help build a futureproof workforce. This approach
requires the training organization
to understand the current skills
of every employee, know where
the corporation wants and/or

needs to progress, and create
personalized learning paths.
AI can help create these
personalized paths and bring a
meaningful employee learning
experience to life. Most importantly,
however, companies must foster
a culture of continuous learning,
personalizing the employee life
cycle to build, grow and reward
continual skill growth in the future
of work.

2

Turn up the
Transparency

To stop operating in the dark,
organizations
must
protect
their people by making skills
development initiatives a key
part of their people strategy.
Organizations should develop a
transparent skills-based people
strategy that:
*

Shows employees the roles
and skills that are growing in
market demand.

*

Provides employees with
engaging, meaningful ways
to develop their skills in the
areas that matter most.

*

Allows them to demonstrate
their skill proficiency and
recognizes employees who
have progressed.

This new level of transparency
provides
employees
with
information to self-direct their
learning and career choices.

3

Look Inside
and Out

To remain competitive, companies
must adopt an open technology
architecture and organize a set of

T R A I N I N G I N DUSTR Y MAGAZ INE -TRENDS 2020 I WWW.TR AI NINGINDU S T RY . C OM/ MAGAZ I NE

partners that can take advantage
of the latest advancements. Inside
the organization, organizations
should
build
agile
teams
with heterogenous skill sets to
enable experiential, peer-to-peer
innovation and create a culture
where learning becomes viral. They
should also create opportunities
for job-sharing and internal mobility
that focus on skills development
and share skilled talent across
organizational boundaries.
Across the external ecosystem,
organizations should engage a
coalition of partners to explore and
pilot innovative skills gap closure
strategies iteratively. Additionally,
they should invest in innovative
skill-building technologies and
harness the power of initiatives
such as massive open online
courses
(MOOCs),
coding
schools and bootcamps, and
industry expertise networks, by
using AI to source and curate the
most relevant educational assets
for learners.

A Call to Action
The skills shortage is unlikely to
go away any time soon. Closing
this global skills gap will require
collaboration across ecosystems
that span industry, education
and government environments.
Executives can start today by
committing to a modern workforce
strategy that places skills at the
center, delivers deep visibility
into the skill levels of both
the enterprise and individual
employees, personalizes skills
development at scale, and
leverages new partnerships and
platforms that integrate data and
insights across the employee life
cycle. The time to act is now.
Sonia Malik is a learning strategist
at IBM Training and Skills.
Email Sonia.

| 19


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Training Industry Magazine - November/December 2019

Table of Contents for the Digital Edition of Training Industry Magazine - November/December 2019

Preparing for the Future of L&D
Table of Contents
Do You Have this Key Leadership Skill?
How Learning Leaders Can Implement Brain-based Trends, Strategies and Solutions to Transform Corporate L&D
Cliché or Clarity? 3 Expressions That Can Enhance Your Learning Efforts 
Leadership Trends for L&D to Consider
Building a Workforce for the Future
The Engagement Continuum
Design Thinking: Creating Authentically Learner-Centric Solutions
Trends 2020: The Broadening Role of L&D
The Future of Learning is Experiential
Clinging to 20th-century Learning Architecture Inhibits Your Ability to Deliver a 21st-century Learning Experience
Choosing Talent Over Tech
Go Grow Them: Using Crowdsourcing to Spur Employee Development
AbbVie: Engage Employees in Development, And Leave Them Wanting More
The Adaptation of Cross-Cultural Competence
How Technology is Shaping the Future of Workplace Learning
Using Technology to Support the Learner and Learning Professional Experience
Company News
Training Industry Magazine - November/December 2019 - Cover1
Training Industry Magazine - November/December 2019 - 2
Training Industry Magazine - November/December 2019 - Preparing for the Future of L&D
Training Industry Magazine - November/December 2019 - 4
Training Industry Magazine - November/December 2019 - Table of Contents
Training Industry Magazine - November/December 2019 - 6
Training Industry Magazine - November/December 2019 - 7
Training Industry Magazine - November/December 2019 - 8
Training Industry Magazine - November/December 2019 - Do You Have this Key Leadership Skill?
Training Industry Magazine - November/December 2019 - 10
Training Industry Magazine - November/December 2019 - How Learning Leaders Can Implement Brain-based Trends, Strategies and Solutions to Transform Corporate L&D
Training Industry Magazine - November/December 2019 - 12
Training Industry Magazine - November/December 2019 - Cliché or Clarity? 3 Expressions That Can Enhance Your Learning Efforts 
Training Industry Magazine - November/December 2019 - 14
Training Industry Magazine - November/December 2019 - Leadership Trends for L&D to Consider
Training Industry Magazine - November/December 2019 - Building a Workforce for the Future
Training Industry Magazine - November/December 2019 - 17
Training Industry Magazine - November/December 2019 - 18
Training Industry Magazine - November/December 2019 - 19
Training Industry Magazine - November/December 2019 - 20
Training Industry Magazine - November/December 2019 - The Engagement Continuum
Training Industry Magazine - November/December 2019 - 22
Training Industry Magazine - November/December 2019 - 23
Training Industry Magazine - November/December 2019 - Design Thinking: Creating Authentically Learner-Centric Solutions
Training Industry Magazine - November/December 2019 - 25
Training Industry Magazine - November/December 2019 - 26
Training Industry Magazine - November/December 2019 - 27
Training Industry Magazine - November/December 2019 - Trends 2020: The Broadening Role of L&D
Training Industry Magazine - November/December 2019 - 29
Training Industry Magazine - November/December 2019 - 30
Training Industry Magazine - November/December 2019 - 31
Training Industry Magazine - November/December 2019 - 32
Training Industry Magazine - November/December 2019 - 33
Training Industry Magazine - November/December 2019 - The Future of Learning is Experiential
Training Industry Magazine - November/December 2019 - 35
Training Industry Magazine - November/December 2019 - 36
Training Industry Magazine - November/December 2019 - 37
Training Industry Magazine - November/December 2019 - Clinging to 20th-century Learning Architecture Inhibits Your Ability to Deliver a 21st-century Learning Experience
Training Industry Magazine - November/December 2019 - 39
Training Industry Magazine - November/December 2019 - 40
Training Industry Magazine - November/December 2019 - 41
Training Industry Magazine - November/December 2019 - Choosing Talent Over Tech
Training Industry Magazine - November/December 2019 - 43
Training Industry Magazine - November/December 2019 - 44
Training Industry Magazine - November/December 2019 - 45
Training Industry Magazine - November/December 2019 - Go Grow Them: Using Crowdsourcing to Spur Employee Development
Training Industry Magazine - November/December 2019 - 47
Training Industry Magazine - November/December 2019 - 48
Training Industry Magazine - November/December 2019 - 49
Training Industry Magazine - November/December 2019 - AbbVie: Engage Employees in Development, And Leave Them Wanting More
Training Industry Magazine - November/December 2019 - 51
Training Industry Magazine - November/December 2019 - The Adaptation of Cross-Cultural Competence
Training Industry Magazine - November/December 2019 - 53
Training Industry Magazine - November/December 2019 - 54
Training Industry Magazine - November/December 2019 - 55
Training Industry Magazine - November/December 2019 - 56
Training Industry Magazine - November/December 2019 - How Technology is Shaping the Future of Workplace Learning
Training Industry Magazine - November/December 2019 - Using Technology to Support the Learner and Learning Professional Experience
Training Industry Magazine - November/December 2019 - Company News
Training Industry Magazine - November/December 2019 - Cover4
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