Training Industry Magazine - January/February 2020 - 35

"CHANGE IS THE ONLY CONSTANT IN LIFE."
HERACLITUS

T

oday's volatile, uncertain, complex and
ambiguous - also referred to as VUCA -
environment is accelerating at a pace that
threatens to overwhelm. However, according to
the 2019 Change Lab Workplace Survey, it
is the quality of change leadership, rather than
the quantity of change, that drains or sustains.
In the face of fluctuating regulations, disruptive
competitors and emergent client requirements,
learning professionals and people leaders can
employ five strategies to build resilience.

THE RESILIENCE REMEDY
Resilience is the ability to adapt well in the
face of threat, adversity or significant stress. A
critical survival element to assimilate to ongoing
change, resilience allows oneself to bounce back
after hardship.

STEWARD YOUR MIND
AND EMOTIONS
Change is a journey to a place you and your
peers have never been before. This is risky
business. Rather than moving straight from
current state to goal state, the path of change
curves with emotional dips, including fear and
anger, as employees leave the status quo
behind for the great unknown. People often
take change personally. Fueling this emotional
dip, per the NeuroLeadership Institute, is a
sense of social threat - fear of how the change

will impact oneself and their interactions with
others. Without a growth mindset, new and
uncharted paths increase that sense of threat.
The growth mindset, characterized by Dr. Carol
Dweck as a bent toward true learning, includes
a willingness to embrace challenge and persist
through adversity - qualities essential for
successfully navigating change. As you travel
through the change curve, allow for progress
rather than perfection. Individuals with growth
mindsets stretch themselves, accept feedback
and take the long view. An openness to hard
work, risk and even the prospect of failure
provide foundational aspects for cultivating
change resilience.
To develop a growth mindset, become aware
of the personal narrative in your head. If you
notice that you quickly approach on problems
with fixed answers or solutions, open yourself
up to alternatives. During times of challenge,
speak statements that make room for growth.
For example, if a new opportunity is bungled,
rather than remarking, "Wow, that was really
bad," try saying, "Guess I am not there quite
yet. I need more practice." Allowing for growth
relieves pressure and enables you to set
appropriate expectations.
Through their words and actions, leaders either
communicate a sense of hope for the future
or foster stress and fear. The most effective
leaders of change develop their emotional
intelligence in order to leverage the power of
positivity as they move their people through
change. Emotions are contagious, so be careful
what you spread!

T R A I N I N G I N DUSTR Y MAGAZ INE -AGILE LEARNING 2020 I WWW. T RAININGINDU S T RY . C OM/ MAGAZ I NE

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https://www.michellemcquaid.com/product/change-lab-2019-workplace-survey/ https://www.trainingindustry.com/magazine

Training Industry Magazine - January/February 2020

Table of Contents for the Digital Edition of Training Industry Magazine - January/February 2020

Building an Adaptable Workforce
Table of Contents
3 Key Technology Principles for Integrated Employee Learning Experiences
The Agile Brain: How You Can Learn to Do Less to Adapt at the Speed of Change
Learnership: Preparing Employees for the New Learning Landscape
Developing Range Versus Demonstrating Agility
Agile Learning Strategies for the Modern Learner
Clicking for Completion: How to Overcome the Hyperactive E-learner
Cutting through the Clutter: How to Curate Content to Drive High-Impact Courses
Skills Gaps Rise as Organizations Ignore Workforce Training Preferences
Creating a Learning Strategy for Change Using the Skills of Improvisation
5 Keys to Building Change Resilience for You and Your Team
Workflow-enabled Learning: Meeting the Needs of the Modern Learner
Meeting the Challenge: Training for Customer Experience Excellence the Airbnb Way
Adaptive Learning for the Global Enterprise
How to Leverage Technology in Building Learning Agility
Becoming an Agile Learning Organization
It's Time to Prioritize Learning
Guild Education Now Valued at $1 Billion, Helps Organizations Upskill Employees Through Education Benefits
Company News
Training Industry Magazine - January/February 2020 - 1
Training Industry Magazine - January/February 2020 - 2
Training Industry Magazine - January/February 2020 - Building an Adaptable Workforce
Training Industry Magazine - January/February 2020 - 4
Training Industry Magazine - January/February 2020 - Table of Contents
Training Industry Magazine - January/February 2020 - 6
Training Industry Magazine - January/February 2020 - 7
Training Industry Magazine - January/February 2020 - 8
Training Industry Magazine - January/February 2020 - 3 Key Technology Principles for Integrated Employee Learning Experiences
Training Industry Magazine - January/February 2020 - 10
Training Industry Magazine - January/February 2020 - The Agile Brain: How You Can Learn to Do Less to Adapt at the Speed of Change
Training Industry Magazine - January/February 2020 - 12
Training Industry Magazine - January/February 2020 - Learnership: Preparing Employees for the New Learning Landscape
Training Industry Magazine - January/February 2020 - 14
Training Industry Magazine - January/February 2020 - Developing Range Versus Demonstrating Agility
Training Industry Magazine - January/February 2020 - Agile Learning Strategies for the Modern Learner
Training Industry Magazine - January/February 2020 - 17
Training Industry Magazine - January/February 2020 - 18
Training Industry Magazine - January/February 2020 - 19
Training Industry Magazine - January/February 2020 - Clicking for Completion: How to Overcome the Hyperactive E-learner
Training Industry Magazine - January/February 2020 - 21
Training Industry Magazine - January/February 2020 - 22
Training Industry Magazine - January/February 2020 - 23
Training Industry Magazine - January/February 2020 - Cutting through the Clutter: How to Curate Content to Drive High-Impact Courses
Training Industry Magazine - January/February 2020 - 25
Training Industry Magazine - January/February 2020 - Skills Gaps Rise as Organizations Ignore Workforce Training Preferences
Training Industry Magazine - January/February 2020 - 27
Training Industry Magazine - January/February 2020 - 28
Training Industry Magazine - January/February 2020 - 29
Training Industry Magazine - January/February 2020 - Creating a Learning Strategy for Change Using the Skills of Improvisation
Training Industry Magazine - January/February 2020 - 31
Training Industry Magazine - January/February 2020 - 32
Training Industry Magazine - January/February 2020 - 33
Training Industry Magazine - January/February 2020 - 5 Keys to Building Change Resilience for You and Your Team
Training Industry Magazine - January/February 2020 - 35
Training Industry Magazine - January/February 2020 - 36
Training Industry Magazine - January/February 2020 - 37
Training Industry Magazine - January/February 2020 - 38
Training Industry Magazine - January/February 2020 - 39
Training Industry Magazine - January/February 2020 - 40
Training Industry Magazine - January/February 2020 - 41
Training Industry Magazine - January/February 2020 - Meeting the Challenge: Training for Customer Experience Excellence the Airbnb Way
Training Industry Magazine - January/February 2020 - 43
Training Industry Magazine - January/February 2020 - Adaptive Learning for the Global Enterprise
Training Industry Magazine - January/February 2020 - 45
Training Industry Magazine - January/February 2020 - 46
Training Industry Magazine - January/February 2020 - How to Leverage Technology in Building Learning Agility
Training Industry Magazine - January/February 2020 - 48
Training Industry Magazine - January/February 2020 - Becoming an Agile Learning Organization
Training Industry Magazine - January/February 2020 - 50
Training Industry Magazine - January/February 2020 - It's Time to Prioritize Learning
Training Industry Magazine - January/February 2020 - Guild Education Now Valued at $1 Billion, Helps Organizations Upskill Employees Through Education Benefits
Training Industry Magazine - January/February 2020 - Company News
Training Industry Magazine - January/February 2020 - 54
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