Training Industry Magazine - March/April 2020 - 5

FEATURES

ganizations do not get the time and resources needed to be succes
ring one of the biggest psychological and emotional shifts we mak
r professional lives - going from a hard working employee to a front
first-level manager, supervisor or director. A CareerBuilder sur
und that 58% of new leaders received no training when they w
omoted into their first leadership position. A Zenger Folkman st
und it takes 12 years on average for a leader to get any leaders
velopment aimed at helping them be better leaders. That's a m
service to those who are new to leadership and want to succeed but
t given the resources necessary to thrive in their new roles. Some m
nk that these new frontline leaders should not be the focus
velopment. But consider this: Entry- and first-level frontline manage
any of whom have never managed before - directly lead the larg
mber of employees over any other managerial population. They h
e biggest direct impact on key performance indicators like custom
tisfaction, employee engagement and productivity. Moreover, th
w leaders signal the health of the leadership pipeline. Those
nificant reasons to reconsider the importance of this leaders
pulation and develop them accordingly. One efficient and cost-effec
y to help new leaders is to get their own bosses involved in t

16

CONVERSATIONS BOSSES
SHOULD BE HAVING

16

26
WHAT PEOPLE WANT
IN A LEADER

40
FAST-TRACKING
PSYCHOLOGICAL SAFETY

6 DEVELOPMENTAL CONVERSATIONS BOSSES SHOULD HAVE WITH THEIR
NEW MANAGERS
By William A. Gentry, Ph.D.

Focus development efforts on your newly promoted frontline managers.

21
24
26
30
34

DRIVING SALES TRAINING RESULTS THROUGH MANAGER COACHING
By Kerry Troester

Break the pattern of delivering the same training but hoping for better results with coaching.

THE SIGNIFICANCE OF EXECUTIVE PRESENCE
By Charlie E. Hardy

Define your personal brand by establishing executive presence.

WHAT PEOPLE WANT IN A LEADER: HOW DO YOU MEASURE UP?
By Steven J. Stowell, Ph.D. and Stephanie S. Mead, MBA

Uncover the eight skills that define high-quality leadership.

DIGITAL COMMUNICATION SKILLS: IS YOUR MESSAGE GETTING ACROSS?
By Cindy Huggett, CPLP

Discover five key practices for successfully leading and facilitating online events.

CREATING A CULTURE OF AGILITY WITH CHARACTER DEVELOPMENT: THE FOUR
PATTERNS OF CULTURE THAT STOPS AGILITY IN ITS TRACKS
By Pam Boney

In the absence of strong character, human fear patterns spread through teams and cultures.

38

BUILDING LEADERSHIP: SCALING EFFECTIVE DEVELOPMENT ALONGSIDE
HYPERGROWTH
By KJ Jenison

Harness the power of agility to sustainably develop leaders in the face of hypergrowth.

40
44

FAST-TRACKING PSYCHOLOGICAL SAFETY: THIS IS NOT A DRILL!
By Natalie Richardson

Learn five safety tools to unlock team performance and innovation.

TEACHING EMPATHY: DRIVING LEADERS TO SUCCESS
By Loren Sanders

It is no longer acceptable for leaders to see empathy as a weakness.

T R A I N I N G I N DUSTR Y MAGAZ INE - MODERN LEADERS 2020 I WWW. T RAI NINGINDU S T RY . C OM/ MAGAZ I NE

|5


https://www.trainingindustry.com/magazine

Training Industry Magazine - March/April 2020

Table of Contents for the Digital Edition of Training Industry Magazine - March/April 2020

Do Leaders Skills Need to Evolve
Table of Contents
Developing the Next Generation of Talent Through Rotation Programs
Leadership Development Strategies and Solutions for the Modern Workplace
Leaders are Learners … Especially When They're Teaching
Developing Leadership Goo
6 Developmental Conversations Bosses Should Have with their New Managers
Driving Sales Training Results Through Manager Coaching
The Significance of Executive Presence
What People Want in a Leader: How Do You Measure Up?
Ditigal Communication Skills: Is Your Message Getting Across?
Creating a Culture of Agility with Character Development
Building Leadership: Scaling Effective Development Alongside Hypergrowth
Fast-Tracking Psychological Safety: This Is Not a Drill!
Teaching Empathy: Driving Leaders to Success
Train Forward: Results From an Emerging Community of Practice
Three Reasons Why Virtual Teams Are Different
Leading in the Age of Technological Disruption
How to Choose a Training Supplier for Leadership Development
New Leader, New Skills
Ernst & Young's Investment in the Modern Leader
Company News
Training Industry Magazine - March/April 2020 - 1
Training Industry Magazine - March/April 2020 - 2
Training Industry Magazine - March/April 2020 - Do Leaders Skills Need to Evolve
Training Industry Magazine - March/April 2020 - 4
Training Industry Magazine - March/April 2020 - Table of Contents
Training Industry Magazine - March/April 2020 - 6
Training Industry Magazine - March/April 2020 - 7
Training Industry Magazine - March/April 2020 - 8
Training Industry Magazine - March/April 2020 - Developing the Next Generation of Talent Through Rotation Programs
Training Industry Magazine - March/April 2020 - 10
Training Industry Magazine - March/April 2020 - Leadership Development Strategies and Solutions for the Modern Workplace
Training Industry Magazine - March/April 2020 - 12
Training Industry Magazine - March/April 2020 - Leaders are Learners … Especially When They're Teaching
Training Industry Magazine - March/April 2020 - 14
Training Industry Magazine - March/April 2020 - Developing Leadership Goo
Training Industry Magazine - March/April 2020 - 6 Developmental Conversations Bosses Should Have with their New Managers
Training Industry Magazine - March/April 2020 - 17
Training Industry Magazine - March/April 2020 - 18
Training Industry Magazine - March/April 2020 - 19
Training Industry Magazine - March/April 2020 - 20
Training Industry Magazine - March/April 2020 - Driving Sales Training Results Through Manager Coaching
Training Industry Magazine - March/April 2020 - 22
Training Industry Magazine - March/April 2020 - 23
Training Industry Magazine - March/April 2020 - The Significance of Executive Presence
Training Industry Magazine - March/April 2020 - 25
Training Industry Magazine - March/April 2020 - What People Want in a Leader: How Do You Measure Up?
Training Industry Magazine - March/April 2020 - 27
Training Industry Magazine - March/April 2020 - 28
Training Industry Magazine - March/April 2020 - CT1
Training Industry Magazine - March/April 2020 - CT2
Training Industry Magazine - March/April 2020 - 29
Training Industry Magazine - March/April 2020 - Ditigal Communication Skills: Is Your Message Getting Across?
Training Industry Magazine - March/April 2020 - 31
Training Industry Magazine - March/April 2020 - 32
Training Industry Magazine - March/April 2020 - 33
Training Industry Magazine - March/April 2020 - Creating a Culture of Agility with Character Development
Training Industry Magazine - March/April 2020 - 35
Training Industry Magazine - March/April 2020 - 36
Training Industry Magazine - March/April 2020 - 37
Training Industry Magazine - March/April 2020 - Building Leadership: Scaling Effective Development Alongside Hypergrowth
Training Industry Magazine - March/April 2020 - 39
Training Industry Magazine - March/April 2020 - Fast-Tracking Psychological Safety: This Is Not a Drill!
Training Industry Magazine - March/April 2020 - 41
Training Industry Magazine - March/April 2020 - 42
Training Industry Magazine - March/April 2020 - 43
Training Industry Magazine - March/April 2020 - Teaching Empathy: Driving Leaders to Success
Training Industry Magazine - March/April 2020 - 45
Training Industry Magazine - March/April 2020 - 46
Training Industry Magazine - March/April 2020 - 47
Training Industry Magazine - March/April 2020 - Train Forward: Results From an Emerging Community of Practice
Training Industry Magazine - March/April 2020 - 49
Training Industry Magazine - March/April 2020 - Three Reasons Why Virtual Teams Are Different
Training Industry Magazine - March/April 2020 - 51
Training Industry Magazine - March/April 2020 - 52
Training Industry Magazine - March/April 2020 - Leading in the Age of Technological Disruption
Training Industry Magazine - March/April 2020 - 54
Training Industry Magazine - March/April 2020 - How to Choose a Training Supplier for Leadership Development
Training Industry Magazine - March/April 2020 - 56
Training Industry Magazine - March/April 2020 - New Leader, New Skills
Training Industry Magazine - March/April 2020 - Ernst & Young's Investment in the Modern Leader
Training Industry Magazine - March/April 2020 - Company News
Training Industry Magazine - March/April 2020 - 60
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