Training Industry Magazine - May/June 2020 - 42

3

STANDARDIZE 	
MATERIALS TO
GUIDE THE TRAINING
AND ENSURE
CONSISTENCY

*	 Manager and employee feedback
forms.

People struggle with change, and
your new hires are dealing with a lot
of it. Materials to guide the training
should be familiar and known. While
the learner may be introduced to new
topics every day, it shouldn't feel like
the first day all over again. Examples of
these materials may include:

Taking measures to make this process
as simple as possible will go a long
way in improving the clarity of your
expected outcomes. It will also build
the confidence new employees have
in themselves to quickly become
proficient in their jobs.

*	 A welcome message.
*	 Job specific handbooks outlining
processes.

ONCE A TRUE
LEARNING
CULTURE IS
ADOPTED, THE
FOCUS ISN'T
ON HOW WE
SURVIVE BUT
HOW WE THRIVE.

*	 Manager and employee checklists.
*	 Evaluations.

4

ESTABLISH A
FRAMEWORK FOR
MEASURING SUCCESS

Measuring success can be tricky,
but it's not impossible. To excel in
measurement, you must understand
the business and its goals. It's all fine
and well to monitor attendance and
assessment scores. Those metrics can
give insight into whether people are
making time for learning and on the
effectiveness of the course immediately
after the learning takes place. However,
you need to dig deeper.
This is where leadership buy-in
sets you up for success. Leadership
must understand and define what
makes a successful employee in their
organization. What attributes do they
admonish and celebrate? Once you've
received clarity from the leadership
team, you can begin prioritizing
which are most important and monitor
how new hires going through the

program stack up against their peers
at different intervals in their careers.
To be successful here, you will
need to invest time in interviewing
stakeholders, as well as clearly
defining and documenting the key
performance indicators.

AN
5 DEVELOP
ONGOING TRAINING
PLAN

After the initial onboarding period, learning
should continue to be encouraged. The
steps following on-the-job training require
leadership to continuously emphasize
professional development and foster a
culture of learning. Employees should
be actively engaged in identifying the
skills they need. Creating a formal, onthe-job training program to kick off a
new employee's experience with your
company demonstrates the emphasis
and value placed on internal growth
and skill development. With technology
moving forward, we can't expect to
create polished content and in-class
learning experiences for every new task
and process. We need to embrace onthe-job learning. Challenge everyone to
be a part of the solution, and share their
knowledge. Once a true learning culture
is adopted, the focus isn't on how we
survive but how we thrive.
As learning managers for FIS Learning
Solutions, Emily Blancato and Shelley
Stanley are responsible for the overall
development and delivery of businesswide client and employee product
training. Email Emily and Shelley.

TAKEAWAYS
Onboarding programs often include some type of informal, on-the-job training that supplies a large portion of
the new employee's job-role knowledge. Formalizing this process provides a means of measuring its efficacy,
thereby increasing employee satisfaction and retention. Use these five strategies when implementing a consistent,
effective formalized training program:
1.	 Gain leadership buy-in.

4.	 Establish a framework for measuring success.

2.	 Add on-the-job training to the new hire
onboarding program.

5.	 Develop an ongoing training plan.

3.	 Standardize materials to guide the training and
ensure consistency.

| 42



Training Industry Magazine - May/June 2020

Table of Contents for the Digital Edition of Training Industry Magazine - May/June 2020

Consider Application When Redefining Your Training Programs
Table of Contents
Talent Development's Answer to Upskilling and Reskilling For the Future
How Will You Manage Behavior Change Challenges Post COVID-19?
Line of Sight: The Ultimate Learning Transfer Strategy
Behavior Change Is a Function of Proactive Positioning and Immediate Reinforcement
Aligning Games and Activities to Context to Encourage Action and Lighten the Load
Learn On the Job: A Spaced Learning Approach
Practice Doesn't Make Perfect … Perfect Practice Makes Perfect
Harnessing Informal Learning
The Backbone of the Smart Factory: A Network of Immersive Training
The Learning Transfer Elephant
5 Ways to Maximize Your On-the-Job Training Program
Are Keystone Habits the Magic Bullet for Training Outcomes?
How Vanderbilt University Conquered the Impossible: Affordably Scaling Ultrasound Training
Buyer Beware: Don't Invest in Cross-Cultural Training You Don't Need
Hackathons as a Means to Cultivate a Learning Organization
5 Ways to Improve the Performance of Your Learners
How Discomfort Enables Growth
Enabling Ubiquitous Learning: Cornerstone OnDemand Acquires Saba Software
Company News
Training Industry Magazine - May/June 2020 - Intro
Training Industry Magazine - May/June 2020 - 1
Training Industry Magazine - May/June 2020 - 2
Training Industry Magazine - May/June 2020 - Consider Application When Redefining Your Training Programs
Training Industry Magazine - May/June 2020 - 4
Training Industry Magazine - May/June 2020 - Table of Contents
Training Industry Magazine - May/June 2020 - 6
Training Industry Magazine - May/June 2020 - 7
Training Industry Magazine - May/June 2020 - 8
Training Industry Magazine - May/June 2020 - Talent Development's Answer to Upskilling and Reskilling For the Future
Training Industry Magazine - May/June 2020 - 10
Training Industry Magazine - May/June 2020 - How Will You Manage Behavior Change Challenges Post COVID-19?
Training Industry Magazine - May/June 2020 - 12
Training Industry Magazine - May/June 2020 - Line of Sight: The Ultimate Learning Transfer Strategy
Training Industry Magazine - May/June 2020 - 14
Training Industry Magazine - May/June 2020 - Behavior Change Is a Function of Proactive Positioning and Immediate Reinforcement
Training Industry Magazine - May/June 2020 - Aligning Games and Activities to Context to Encourage Action and Lighten the Load
Training Industry Magazine - May/June 2020 - 17
Training Industry Magazine - May/June 2020 - 18
Training Industry Magazine - May/June 2020 - 19
Training Industry Magazine - May/June 2020 - Learn On the Job: A Spaced Learning Approach
Training Industry Magazine - May/June 2020 - 21
Training Industry Magazine - May/June 2020 - 22
Training Industry Magazine - May/June 2020 - 23
Training Industry Magazine - May/June 2020 - Practice Doesn't Make Perfect … Perfect Practice Makes Perfect
Training Industry Magazine - May/June 2020 - 25
Training Industry Magazine - May/June 2020 - 26
Training Industry Magazine - May/June 2020 - 27
Training Industry Magazine - May/June 2020 - Harnessing Informal Learning
Training Industry Magazine - May/June 2020 - 29
Training Industry Magazine - May/June 2020 - 30
Training Industry Magazine - May/June 2020 - 31
Training Industry Magazine - May/June 2020 - The Backbone of the Smart Factory: A Network of Immersive Training
Training Industry Magazine - May/June 2020 - 33
Training Industry Magazine - May/June 2020 - 34
Training Industry Magazine - May/June 2020 - 35
Training Industry Magazine - May/June 2020 - The Learning Transfer Elephant
Training Industry Magazine - May/June 2020 - 37
Training Industry Magazine - May/June 2020 - 38
Training Industry Magazine - May/June 2020 - 39
Training Industry Magazine - May/June 2020 - 5 Ways to Maximize Your On-the-Job Training Program
Training Industry Magazine - May/June 2020 - 41
Training Industry Magazine - May/June 2020 - 42
Training Industry Magazine - May/June 2020 - 43
Training Industry Magazine - May/June 2020 - 44
Training Industry Magazine - May/June 2020 - Are Keystone Habits the Magic Bullet for Training Outcomes?
Training Industry Magazine - May/June 2020 - 46
Training Industry Magazine - May/June 2020 - 47
Training Industry Magazine - May/June 2020 - How Vanderbilt University Conquered the Impossible: Affordably Scaling Ultrasound Training
Training Industry Magazine - May/June 2020 - 49
Training Industry Magazine - May/June 2020 - Buyer Beware: Don't Invest in Cross-Cultural Training You Don't Need
Training Industry Magazine - May/June 2020 - 51
Training Industry Magazine - May/June 2020 - 52
Training Industry Magazine - May/June 2020 - Hackathons as a Means to Cultivate a Learning Organization
Training Industry Magazine - May/June 2020 - 54
Training Industry Magazine - May/June 2020 - 5 Ways to Improve the Performance of Your Learners
Training Industry Magazine - May/June 2020 - 56
Training Industry Magazine - May/June 2020 - How Discomfort Enables Growth
Training Industry Magazine - May/June 2020 - Enabling Ubiquitous Learning: Cornerstone OnDemand Acquires Saba Software
Training Industry Magazine - May/June 2020 - Company News
Training Industry Magazine - May/June 2020 - 60
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