Training Industry Magazine - September/October 2020 - 9

ABOUT
OUR TEAM

STAFF
CHIEF EXECUTIVE OFFICER
Doug Harward
dharward@trainingindustry.com

ASSOCIATE EDITOR
Sarah Gallo
sgallo@trainingindustry.com

DESIGNER
Kellie Blackburn
kblackburn@trainingindustry.com

EDITOR IN CHIEF & PRESIDENT
Ken Taylor
ktaylor@trainingindustry.com

ASSOCIATE EDITOR
Hope Williams
hwilliams@trainingindustry.com

DESIGNER
Alyssa Alheid
aalheid@trainingindustry.com

EDITORIAL DIRECTOR
Michelle Eggleston Schwartz
meggleston@trainingindustry.com

CREATIVE DIRECTOR
Amanda Longo
alongo@trainingindustry.com

ADVERTISING SALES
sales@trainingindustry.com

MANAGING EDITOR, DIGITAL
Taryn Oesch
toesch@trainingindustry.com

DESIGNER
Mary Lewis
mlewis@trainingindustry.com

EDITORIAL BOARD

MISSION
Training Industry
Magazine connects
learning and
development
professionals with
the resources and
solutions needed
to more effectively
manage the business
of learning.

SUBSCRIPTIONS
ELECTRONIC:

JUDI BADER, CPTM
Senior Director of Learning
Arby's Restaurant Group

MATTHEW S. PRAGER, CPTM
Executive Training Manager
U.S. Government

MICHAEL CANNON, M.ED.
Senior Director,
Head of Learning & Development
Red Hat

MARC RAMOS
Global Head of Learning Strategy &
Learning Innovation
Novartis

MEGAN CASADOS
Director of Training
DISH

KELLY RIDER
Vice President,
L&D Content Strategy & Experience
SAP Learning & Development

BARBARA JORDAN, CPTM
Group Vice President,
Global Learning & Development
Sims Metal Management

DR. SYDNEY SAVION
General Manager, Learning
Air New Zealand

CATHERINE KELLY, MA, BSN, RN, CPTM
Director of Learning Programs
Brookdale Senior Living

KERRY TROESTER, CPTM
Director, North America Sales Training
Lenovo

SHIREEN LACKEY, CPTM
Talent Management Officer,
Office of Business Process Integration
Veterans Benefits Administration

NATASHA MILLER WILLIAMS
Head of Diversity & Inclusion
Ferrara

PUBLISHER

KEE MENG YEO
Adjunct Professor
Grand Valley State University
& Davenport University

Training Industry
Magazine is published
bi-monthly by:

LAURA MORAROS
Global Head of Sales Learning
Facebook

A S B P E Aw a r d s o f E x c e l l e n c e

A | S | B | P| E
Fostering B2B editorial excellence

American Society
of Business
Publication Editors

2018
Cross-Platform
Package
of the Year
Top 10 Award

PRINT:

Print copies are
available for purchase at
magcloud.com for $15.95.

ARTICLE REPRINTS
To order reprints of
articles, please contact
Training Industry at
editor@trainingindustry.com.

Training Industry, Inc.
6601 Six Forks Rd Ste 120
Raleigh, NC 27615

SCOTT NUTTER
General Manager, Research,
AQP & Development
Delta Air Lines
A Z B E E S

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Training Industry Magazine - September/October 2020

Table of Contents for the Digital Edition of Training Industry Magazine - September/October 2020

Building a Great Training Organization
Table of Contents
The Strategic L&D Plan
Developing a Great Training Organization Like a Healthy Brain
Change-ready L&D: Ingredients for Success
What Great Training Organizations Do
Building a Learning Strategy thath Drives Business Results
L&D Bottleneck: Why Your Training Material Isn't Being Utilized
10 Best Practices for Leading a Great Training Organization
The Untapped Goldmine of the Service Professional as the Trusted Advisor
Do We Really Need Learning Platforms? Understand the Learning Landscape and Spend Your Budget Wisely
Improving Instructor Development and Performance with Observations
How to Leverage Business Acumen to Create a Future-ready Organization
Accounting for Learning Investments and Organizational Impact
Lessons Learned: A Shared Services Implementation
The Brave New World of L&D: Stepping Up in the Age of Disruption
Winning the Battle for Learner Engagement
Sales Enablement Comes of Age
Company News
Training Industry Magazine - September/October 2020 - Intro
Training Industry Magazine - September/October 2020 - 1
Training Industry Magazine - September/October 2020 - 2
Training Industry Magazine - September/October 2020 - 3
Training Industry Magazine - September/October 2020 - 4
Training Industry Magazine - September/October 2020 - Building a Great Training Organization
Training Industry Magazine - September/October 2020 - Table of Contents
Training Industry Magazine - September/October 2020 - 7
Training Industry Magazine - September/October 2020 - 8
Training Industry Magazine - September/October 2020 - 9
Training Industry Magazine - September/October 2020 - 10
Training Industry Magazine - September/October 2020 - The Strategic L&D Plan
Training Industry Magazine - September/October 2020 - 12
Training Industry Magazine - September/October 2020 - Developing a Great Training Organization Like a Healthy Brain
Training Industry Magazine - September/October 2020 - 14
Training Industry Magazine - September/October 2020 - Change-ready L&D: Ingredients for Success
Training Industry Magazine - September/October 2020 - 16
Training Industry Magazine - September/October 2020 - What Great Training Organizations Do
Training Industry Magazine - September/October 2020 - Building a Learning Strategy thath Drives Business Results
Training Industry Magazine - September/October 2020 - 19
Training Industry Magazine - September/October 2020 - 20
Training Industry Magazine - September/October 2020 - 21
Training Industry Magazine - September/October 2020 - L&D Bottleneck: Why Your Training Material Isn't Being Utilized
Training Industry Magazine - September/October 2020 - 23
Training Industry Magazine - September/October 2020 - 10 Best Practices for Leading a Great Training Organization
Training Industry Magazine - September/October 2020 - 25
Training Industry Magazine - September/October 2020 - 26
Training Industry Magazine - September/October 2020 - 27
Training Industry Magazine - September/October 2020 - The Untapped Goldmine of the Service Professional as the Trusted Advisor
Training Industry Magazine - September/October 2020 - 29
Training Industry Magazine - September/October 2020 - Do We Really Need Learning Platforms? Understand the Learning Landscape and Spend Your Budget Wisely
Training Industry Magazine - September/October 2020 - 31
Training Industry Magazine - September/October 2020 - 32
Training Industry Magazine - September/October 2020 - 33
Training Industry Magazine - September/October 2020 - 34
Training Industry Magazine - September/October 2020 - Improving Instructor Development and Performance with Observations
Training Industry Magazine - September/October 2020 - 36
Training Industry Magazine - September/October 2020 - 37
Training Industry Magazine - September/October 2020 - How to Leverage Business Acumen to Create a Future-ready Organization
Training Industry Magazine - September/October 2020 - 39
Training Industry Magazine - September/October 2020 - 40
Training Industry Magazine - September/October 2020 - 41
Training Industry Magazine - September/October 2020 - Accounting for Learning Investments and Organizational Impact
Training Industry Magazine - September/October 2020 - 43
Training Industry Magazine - September/October 2020 - 44
Training Industry Magazine - September/October 2020 - 45
Training Industry Magazine - September/October 2020 - Lessons Learned: A Shared Services Implementation
Training Industry Magazine - September/October 2020 - 47
Training Industry Magazine - September/October 2020 - 48
Training Industry Magazine - September/October 2020 - The Brave New World of L&D: Stepping Up in the Age of Disruption
Training Industry Magazine - September/October 2020 - 50
Training Industry Magazine - September/October 2020 - Winning the Battle for Learner Engagement
Training Industry Magazine - September/October 2020 - Sales Enablement Comes of Age
Training Industry Magazine - September/October 2020 - Company News
Training Industry Magazine - September/October 2020 - 54
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