Training Industry Magazine - March/April 2021 - 15

BUILDING
LEADERS

SAM SHRIVER & MARSHALL GOLDSMITH

THE OPPORTUNITIES EMBEDDED
IN THE PURSUIT OF EQUITY

Simply stated, some people are just
ahead of their time. They understand
complex problems at their core but
struggle to convince those around
them of a viable course of action,
because the rest of us don't possess
the necessary grounding to see what
they see.
We would offer that Roosevelt
Thomas fit this description. A Harvardeducated organizational psychologist,
best-selling author and consultant, he
is often referred to as " the father of
diversity. " In an era where most equated
the objective of a diversity initiative
with a targeted number, he implored
us to broaden our perspectives and
embrace the inevitable challenges and
inherent opportunities of effectively
managing diversity. In his words:
" Managing diversity is about engaging
people, different and similar, for
the benefit of an organization. It
is about mobilizing those people
to make quality decisions, in open
acknowledgement of differences, and
the tensions and complexities that
are inevitable when those differences
gather under one roof. "

WHEN WE FEEL
LIKE WE BELONG,
OUR GUARD GOES
DOWN, AND OUR
PARTICIPATION
GOES UP.
Few shine a light of updated
understanding on that insight than

Pamay Bassey, chief learning officer
for Kraft Heinz. In her words, " Diversity
is a reality; inclusion is a practice;
belonging is an outcome; equity is
the goal. "

are facilitated and whether inclusive
practice is prominently displayed.

So, what is the role of the training
function in the pursuit of equity? We
believe it is primarily concentrated
under the umbrellas of inclusion and
belonging as follows:

When we feel like we belong, our guard
goes down, and our participation goes
up. We think less about how, or if, our
input will be received and more about
how that input might help our teams
succeed and our careers advance.
And, make no mistake about it, that
sense of unencumbered comfort is
a product of leadership. Do those
leaders listen? Because if they truly
listen, we know they truly care.

HIRING AND PROMOTION
PRACTICE
Interviews are crystalized moments of
truth in determining the presence and
perception of equity. Fundamentally,
that perception is governed by the
makeup of the panel that has been
assembled. Similar to the selection
of a jury - if the diversity of the
hiring or selection committee is not
at least partially aligned with the
diversity of the talent pool being
considered - it is much easier to be
skeptical of the integrity of the process
being deployed.
Once identified, interview panels
should not only be certified in
behavioral interviewing techniques
and best practices - intended to
drive consistency of approach during
discovery discussions - but should
also receive in-depth, anti-bias training
- intended to proactively address
attributional effects stemming from
interviewers' unconscious assumptions
and beliefs. Further, the panel should
conduct mock interviews and receive
targeted feedback from experienced
mentors and coaches on how
questions are asked, how interactions

HELPING LEADERS LEARN HOW TO
LISTEN

Most of us find listening to others with
whom we share common experience
less challenging, as commonality can
be an active accelerant in developing
trust.
Therefore,
the
challenge
for leaders at all levels within an
organization - and the training
resources that support their efforts -
is to learn how to listen to people that
are different in a manner that ensures
they know that you care!
If we can all learn to listen
more effectively in transparent
acknowledgement of the complexities
and nuances that our differences bring,
we can actively explore the abundant
opportunities embedded in the pursuit
and achievement of equity.
Marshall Goldsmith is the world
authority in helping successful leaders
get even better. Sam Shriver is the
executive vice president at The Center
for Leadership Studies. Email Marshall
and Sam.

T R A I N I N G I N DUSTR Y MAGAZ INE - BUILDING AN EQUITABLE W ORKP L AC E I WWW. T RAI NINGINDU S T RY . C OM/ MAGAZ I NE

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https://www.trainingindustry.com/magazine

Training Industry Magazine - March/April 2021

Table of Contents for the Digital Edition of Training Industry Magazine - March/April 2021

Training Industry Magazine - March/April 2021
L&D's Role in Building an Equitable Workplace
Table of Contents
Race, Gender and Age: Social Conscience of Learning
Mitigating Bias: The Role of AI in D&I
The Opportunities Embedded in the Pursuit of Equity
The Real Unsung Hero: The Training Manger's Role in Building an Equitable and Inclusive Workplace
Training's Role in Driving Leadership Diversity
Perpective-taking in VR
The Leadership Problem of Inequity
Practicing Inclusive Leadership: How Leaders Can Take Action to Improve Diversity in the Workplace
Raising the Bar on Diversity Training
Create Community in Your Organization Through the Power of Meaningful Conversations
Leading with Authenticity in a Hybrid World
Organizational Health as a Tool for Creating Transformative Workforce Development Opportunities
How L&D Can Avoid Naïve Interventions to Create an Equitable Workforce
Learning Silver Lining: How the Pandemic Might Teach Us to Balance Temperamental Needs
Normalizing Mental Health Conversations in the Workplace
Making Employment Access More Equitable with English Language Training: Voxy EnGen Announces Series A Investment
Company News
Training Industry Magazine - March/April 2021 - Intro
Training Industry Magazine - March/April 2021 - Training Industry Magazine - March/April 2021
Training Industry Magazine - March/April 2021 - 2
Training Industry Magazine - March/April 2021 - CT1
Training Industry Magazine - March/April 2021 - CT2
Training Industry Magazine - March/April 2021 - L&D's Role in Building an Equitable Workplace
Training Industry Magazine - March/April 2021 - 4
Training Industry Magazine - March/April 2021 - 5
Training Industry Magazine - March/April 2021 - Table of Contents
Training Industry Magazine - March/April 2021 - 7
Training Industry Magazine - March/April 2021 - 8
Training Industry Magazine - March/April 2021 - 9
Training Industry Magazine - March/April 2021 - 10
Training Industry Magazine - March/April 2021 - Race, Gender and Age: Social Conscience of Learning
Training Industry Magazine - March/April 2021 - 12
Training Industry Magazine - March/April 2021 - Mitigating Bias: The Role of AI in D&I
Training Industry Magazine - March/April 2021 - 14
Training Industry Magazine - March/April 2021 - The Opportunities Embedded in the Pursuit of Equity
Training Industry Magazine - March/April 2021 - 16
Training Industry Magazine - March/April 2021 - The Real Unsung Hero: The Training Manger's Role in Building an Equitable and Inclusive Workplace
Training Industry Magazine - March/April 2021 - Training's Role in Driving Leadership Diversity
Training Industry Magazine - March/April 2021 - 19
Training Industry Magazine - March/April 2021 - 20
Training Industry Magazine - March/April 2021 - 21
Training Industry Magazine - March/April 2021 - Perpective-taking in VR
Training Industry Magazine - March/April 2021 - 23
Training Industry Magazine - March/April 2021 - 24
Training Industry Magazine - March/April 2021 - 25
Training Industry Magazine - March/April 2021 - The Leadership Problem of Inequity
Training Industry Magazine - March/April 2021 - 27
Training Industry Magazine - March/April 2021 - 28
Training Industry Magazine - March/April 2021 - 29
Training Industry Magazine - March/April 2021 - 30
Training Industry Magazine - March/April 2021 - 31
Training Industry Magazine - March/April 2021 - 32
Training Industry Magazine - March/April 2021 - 33
Training Industry Magazine - March/April 2021 - 34
Training Industry Magazine - March/April 2021 - 35
Training Industry Magazine - March/April 2021 - 36
Training Industry Magazine - March/April 2021 - 37
Training Industry Magazine - March/April 2021 - Practicing Inclusive Leadership: How Leaders Can Take Action to Improve Diversity in the Workplace
Training Industry Magazine - March/April 2021 - 39
Training Industry Magazine - March/April 2021 - 40
Training Industry Magazine - March/April 2021 - 41
Training Industry Magazine - March/April 2021 - Raising the Bar on Diversity Training
Training Industry Magazine - March/April 2021 - 43
Training Industry Magazine - March/April 2021 - Create Community in Your Organization Through the Power of Meaningful Conversations
Training Industry Magazine - March/April 2021 - 45
Training Industry Magazine - March/April 2021 - 46
Training Industry Magazine - March/April 2021 - 47
Training Industry Magazine - March/April 2021 - Leading with Authenticity in a Hybrid World
Training Industry Magazine - March/April 2021 - 49
Training Industry Magazine - March/April 2021 - 50
Training Industry Magazine - March/April 2021 - 51
Training Industry Magazine - March/April 2021 - Organizational Health as a Tool for Creating Transformative Workforce Development Opportunities
Training Industry Magazine - March/April 2021 - 53
Training Industry Magazine - March/April 2021 - 54
Training Industry Magazine - March/April 2021 - How L&D Can Avoid Naïve Interventions to Create an Equitable Workforce
Training Industry Magazine - March/April 2021 - 56
Training Industry Magazine - March/April 2021 - Learning Silver Lining: How the Pandemic Might Teach Us to Balance Temperamental Needs
Training Industry Magazine - March/April 2021 - 58
Training Industry Magazine - March/April 2021 - Normalizing Mental Health Conversations in the Workplace
Training Industry Magazine - March/April 2021 - Making Employment Access More Equitable with English Language Training: Voxy EnGen Announces Series A Investment
Training Industry Magazine - March/April 2021 - Company News
Training Industry Magazine - March/April 2021 - 62
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