Training Industry Magazine - May/June 2021 - 36

How to
Future-proof
Your Workforce:
Understanding
the Past to
Move Forward
By Roger Rinker

their employees. Therefore, managers
should be involved in developing their
people's skills. You could even say that
managers are your organization's secret,
skills-building weapon. The business
and learning and development (L&D)
need to ensure that managers have the
necessary tools to develop their teams.

After more than 30 years in corporate
human resources (HR) and talent
development, you see a lot of things.
Some decisions that - in retrospect -
seemed small at the time were - in fact
- meaningful, important and ultimately
had impacts on company culture. In
many cases, these decisions changed
the trajectory of the careers and, in some
cases, the lives of the employees within
the organization. Looking back, it is clear
that mistakes were made and unrealistic
solutions were agreed to. To be clear,
these were not malicious decisions with
immediate impacts but rather a string of
seemingly small events that shaped the
culture around talent development and
succession planning.
This article shares lessons learned
as an HR professional to illuminate

| 36

leadership's role in decisions regarding
employee development and futureproofing workforces for both present
and future generations.

Learning to Develop Your
Workforce Effectively
How many leaders and managers
receive elementary training? Many
talent
development
professionals
haven't received the relevant training
to keep up with the needs and wants
of a rapidly expanding workforce. So,
how are frontline managers expected
to develop their employees efficiently?
More often than not, employees don't
leave a " bad company " ; they leave a bad
manager. Managers should understand
the job, the business constraints and

Consider the proverb, " Experience is
the greatest teacher. " How much time
do managers spend planning new
experiences to engage employees in
their development? Or - considering
much of what we learn, we learn
from others - how much time does a
typical manager spend strategically
thinking about upskilling employees
while neglecting giving feedback on
performance?
While many organizations opt for
annual performance reviews, this is
often too infrequent and ineffective.
Have weekly or monthly meetings with
employees where you make lists of their
must, should and could do's; prioritize
the items in those lists; and offer
feedback on employees' prioritization
and execution of their tasks. One-onone meetings can be done in five to 10
minutes and will make more sense than
the traditional performance review
that comes just once a year. In the
new world of work, employees need



Training Industry Magazine - May/June 2021

Table of Contents for the Digital Edition of Training Industry Magazine - May/June 2021

Closing the Skills Gap
Table of Contents
Changes to IT Training to Acquire Skills for Working Remotely
Upskilling and Reskilling is the Future of L&D
Embracing the Vulnerabilities Associated with Learning Something New
Cultural Competence: An Essential Skill for Cultivating Diversity and Inclusion
Adapting to the New Normal: Upskilling and Reskilling
Finding Value in Pre-assessments
Right People, Wrong Skills: Turn Talent You Have Into Talent You Need
Putting Continuous Learning Into Practice
Make 2021 the Year You Upskill Your People
How to Future-proof Your Workforce: Understanding the Past to Move Forward
Building Organizational Resilience with a Highly Skilled Learner Ecosystem
The New Learning Era: Knowledge For Growth
eNewHires: Onboarding Millennials and Generation Z
Putting Together the Development Puzzle
Closing the Skills Gap: Why Mindset Matters
Embracing a Culture of Self-Directed Learning
$3.8 Billion Acquisition Demonstrates the Value of Online Technical Training in 2021
Company News
Training Industry Magazine - May/June 2021 - Intro
Training Industry Magazine - May/June 2021 - 1
Training Industry Magazine - May/June 2021 - 2
Training Industry Magazine - May/June 2021 - CT1
Training Industry Magazine - May/June 2021 - CT2
Training Industry Magazine - May/June 2021 - Closing the Skills Gap
Training Industry Magazine - May/June 2021 - 4
Training Industry Magazine - May/June 2021 - 5
Training Industry Magazine - May/June 2021 - Table of Contents
Training Industry Magazine - May/June 2021 - 7
Training Industry Magazine - May/June 2021 - 8
Training Industry Magazine - May/June 2021 - Changes to IT Training to Acquire Skills for Working Remotely
Training Industry Magazine - May/June 2021 - 10
Training Industry Magazine - May/June 2021 - Upskilling and Reskilling is the Future of L&D
Training Industry Magazine - May/June 2021 - 12
Training Industry Magazine - May/June 2021 - Embracing the Vulnerabilities Associated with Learning Something New
Training Industry Magazine - May/June 2021 - 14
Training Industry Magazine - May/June 2021 - Cultural Competence: An Essential Skill for Cultivating Diversity and Inclusion
Training Industry Magazine - May/June 2021 - Adapting to the New Normal: Upskilling and Reskilling
Training Industry Magazine - May/June 2021 - 17
Training Industry Magazine - May/June 2021 - 18
Training Industry Magazine - May/June 2021 - 19
Training Industry Magazine - May/June 2021 - 20
Training Industry Magazine - May/June 2021 - Finding Value in Pre-assessments
Training Industry Magazine - May/June 2021 - 22
Training Industry Magazine - May/June 2021 - 23
Training Industry Magazine - May/June 2021 - Right People, Wrong Skills: Turn Talent You Have Into Talent You Need
Training Industry Magazine - May/June 2021 - 25
Training Industry Magazine - May/June 2021 - 26
Training Industry Magazine - May/June 2021 - 27
Training Industry Magazine - May/June 2021 - Putting Continuous Learning Into Practice
Training Industry Magazine - May/June 2021 - 29
Training Industry Magazine - May/June 2021 - 30
Training Industry Magazine - May/June 2021 - 31
Training Industry Magazine - May/June 2021 - Make 2021 the Year You Upskill Your People
Training Industry Magazine - May/June 2021 - 33
Training Industry Magazine - May/June 2021 - 34
Training Industry Magazine - May/June 2021 - 35
Training Industry Magazine - May/June 2021 - How to Future-proof Your Workforce: Understanding the Past to Move Forward
Training Industry Magazine - May/June 2021 - 37
Training Industry Magazine - May/June 2021 - Building Organizational Resilience with a Highly Skilled Learner Ecosystem
Training Industry Magazine - May/June 2021 - 39
Training Industry Magazine - May/June 2021 - 40
Training Industry Magazine - May/June 2021 - 41
Training Industry Magazine - May/June 2021 - The New Learning Era: Knowledge For Growth
Training Industry Magazine - May/June 2021 - 43
Training Industry Magazine - May/June 2021 - 44
Training Industry Magazine - May/June 2021 - 45
Training Industry Magazine - May/June 2021 - eNewHires: Onboarding Millennials and Generation Z
Training Industry Magazine - May/June 2021 - 47
Training Industry Magazine - May/June 2021 - 48
Training Industry Magazine - May/June 2021 - Putting Together the Development Puzzle
Training Industry Magazine - May/June 2021 - 50
Training Industry Magazine - May/June 2021 - Closing the Skills Gap: Why Mindset Matters
Training Industry Magazine - May/June 2021 - 52
Training Industry Magazine - May/June 2021 - Embracing a Culture of Self-Directed Learning
Training Industry Magazine - May/June 2021 - $3.8 Billion Acquisition Demonstrates the Value of Online Technical Training in 2021
Training Industry Magazine - May/June 2021 - Company News
Training Industry Magazine - May/June 2021 - 56
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