Training Industry Magazine - July/August 2021 - 9

BARBARA JORDAN, CPTM
GUEST EDITOR
PREPARING LEADERS FOR
THE 'NEW NORMAL'
What do leadership programs look
like today? The recent crisis in the
world has emphasized the need for
strong leaders within all levels of
an organization. However, during
these unprecedented times, many
organizations delayed implementing
their leadership development plans.
Understandable, yes, but at what cost?
THE " NEW NORMAL "
HAS THE ABILITY
TO DISTORT A
CORPORATE CULTURE
OR ENHANCE IT
TO NEW LEVELS.
Times have changed, and companies
need to prepare leaders to look at
challenges through a different lens.
As you look to refresh your leadership
development strategies for the " new
normal, " here are some key items
to consider.
MINDFUL EMPATHY
It is hard to imagine the volume and
variety of change that people have
gone through during this time. Whether
it is the stress of managing kids
while simultaneously running a web
meeting, helping a sick family member,
processing serious world issues, or
worrying about the future - people have
a lot on their minds and their plates.
In addition, potentially returning to an
office after many months of working
from home provides a completely new
set of anxieties and issues. Addressing
the mental health and well-being of
employees is crucial to any leadership
development program. Many people
have changed - mentally, physically,
emotionally and spiritually - and
leadership development efforts need
to change as well. Understanding the
concept and relevance of empathetic
leadership is a necessary skill, and
identifying how this affects a leader's
behavior is a capability that can help
drive performance.
PERPETUAL ELASTICITY
Managing a virtual workforce has
presented many challenges, but it
has also provided many new and
innovative opportunities. Many say that
communication has actually increased
and that virtual meetings have helped
them stay focused. Others feel burnt
out by the constant need to be " on. "
Leaders need to set the tone and
determine how to provide an elastic
environment that encourages personal
responsibility and allows people to be
productive, creative and heard.
Again, there are skills that all leaders
need - such as great communication and
active listening - however, identifying
how those skills work together to
create a flexible environment that
encourages innovation is a capability
that will serve leaders well and help
their organizations perform at a
higher level.
CULTURE KEEPERS
The " new normal " has the ability to distort
a corporate culture or enhance it to
new levels. The tangible and intangible
components of most organizations'
cultures have developed over
many years. Keeping employees
engaged and committed to the
common purpose can be tricky in
this environment. Employees want
to engage with one another and feel
as if they belong - whether virtually
or in person. Creating outreach
opportunities and programs is a great
start, but as we enter this next phase,
we need to develop leaders capable
of embodying the core values
while molding the new corporate
culture that organizations need to
move forward.
There is a lot to think about as we
reignite our leadership development
programs. Rather than creating
standard skill-based programs, we
should consider making a subtle
shift toward more capabilityfocused
programs. Capability-based
programs effectively capture the
way an individual thinks and/or feels,
and then help to identify how that
impacts the way leaders behave and
make decisions. This focus can drive
programs that help build leaders who
can create a vision, model behaviors
they want to see and motivate others.
What will your leadership programs
look like as we move forward in the
new post-pandemic world?
Barbara Jordan is the group vice
president of learning and development
at Sims Limited, a global leader in
the metal and electronics recycling.
Barbara has nearly 20 years of
experience as a learning leader and
serves as a proud member of the
Editorial Board for Training Industry
Magazine. Email Barbara.
TRAINING INDUSTRY MAGAZINE - ELEVATING LEADERSHIP DEVELOPMENT I WWW.TRAININGINDUSTRY.COM/MAGAZINE
| 9
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Training Industry Magazine - July/August 2021

Table of Contents for the Digital Edition of Training Industry Magazine - July/August 2021

Elevating Leadership Development
Table of Contents
Preparing Leaders for the 'New Normal'
How Does the Rise of Artificial Intelligence Impact Leadership?
Soundbites for Consideration
Leadership: The Bottleneck or the Breakthrough for Diversity, Equity and Inclusion?
Dip Into Leadership: Identifyiing Emerging Leaders During a Time of Change
Give Your Leadership a Vertical Lift
Creating Conversational Leadership
A Blueprint for Remote Leadership That Works
Leadership Development is About Capacity, Not Just Competencies
How to Create Leadership Fluency: Cultivating Communities of Practice for Seasoned and Aspiring Leaders
Leveraging Data to Increase Leadership and Team Effectiveness in the Flow of Work
The Power of Practice
Brain-based Leadership Development: What Exactly Are You Scaling?
Learner Mindset
Recent Acquisitions Position eLearning Brothers as a One-stop-shop Solution
Company News
Training Industry Magazine - July/August 2021 - Intro
Training Industry Magazine - July/August 2021 - 1
Training Industry Magazine - July/August 2021 - 2
Training Industry Magazine - July/August 2021 - CT1
Training Industry Magazine - July/August 2021 - CT2
Training Industry Magazine - July/August 2021 - Elevating Leadership Development
Training Industry Magazine - July/August 2021 - 4
Training Industry Magazine - July/August 2021 - 5
Training Industry Magazine - July/August 2021 - Table of Contents
Training Industry Magazine - July/August 2021 - 7
Training Industry Magazine - July/August 2021 - 8
Training Industry Magazine - July/August 2021 - Preparing Leaders for the 'New Normal'
Training Industry Magazine - July/August 2021 - 10
Training Industry Magazine - July/August 2021 - How Does the Rise of Artificial Intelligence Impact Leadership?
Training Industry Magazine - July/August 2021 - 12
Training Industry Magazine - July/August 2021 - Soundbites for Consideration
Training Industry Magazine - July/August 2021 - 14
Training Industry Magazine - July/August 2021 - Leadership: The Bottleneck or the Breakthrough for Diversity, Equity and Inclusion?
Training Industry Magazine - July/August 2021 - Dip Into Leadership: Identifyiing Emerging Leaders During a Time of Change
Training Industry Magazine - July/August 2021 - 17
Training Industry Magazine - July/August 2021 - 18
Training Industry Magazine - July/August 2021 - 19
Training Industry Magazine - July/August 2021 - Give Your Leadership a Vertical Lift
Training Industry Magazine - July/August 2021 - 21
Training Industry Magazine - July/August 2021 - 22
Training Industry Magazine - July/August 2021 - 23
Training Industry Magazine - July/August 2021 - 24
Training Industry Magazine - July/August 2021 - Creating Conversational Leadership
Training Industry Magazine - July/August 2021 - 26
Training Industry Magazine - July/August 2021 - 27
Training Industry Magazine - July/August 2021 - A Blueprint for Remote Leadership That Works
Training Industry Magazine - July/August 2021 - 29
Training Industry Magazine - July/August 2021 - 30
Training Industry Magazine - July/August 2021 - 31
Training Industry Magazine - July/August 2021 - Leadership Development is About Capacity, Not Just Competencies
Training Industry Magazine - July/August 2021 - 33
Training Industry Magazine - July/August 2021 - 34
Training Industry Magazine - July/August 2021 - 35
Training Industry Magazine - July/August 2021 - How to Create Leadership Fluency: Cultivating Communities of Practice for Seasoned and Aspiring Leaders
Training Industry Magazine - July/August 2021 - 37
Training Industry Magazine - July/August 2021 - 38
Training Industry Magazine - July/August 2021 - 39
Training Industry Magazine - July/August 2021 - Leveraging Data to Increase Leadership and Team Effectiveness in the Flow of Work
Training Industry Magazine - July/August 2021 - 41
Training Industry Magazine - July/August 2021 - 42
Training Industry Magazine - July/August 2021 - 43
Training Industry Magazine - July/August 2021 - 44
Training Industry Magazine - July/August 2021 - The Power of Practice
Training Industry Magazine - July/August 2021 - 46
Training Industry Magazine - July/August 2021 - Brain-based Leadership Development: What Exactly Are You Scaling?
Training Industry Magazine - July/August 2021 - 48
Training Industry Magazine - July/August 2021 - Learner Mindset
Training Industry Magazine - July/August 2021 - Recent Acquisitions Position eLearning Brothers as a One-stop-shop Solution
Training Industry Magazine - July/August 2021 - Company News
Training Industry Magazine - July/August 2021 - 52
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