Training Industry Magazine - September/October 2021 - 49

to take on more commitments. The
Bancorp is simply offering recognition
for this work and celebrating it. Take8
awards credit for various live and
asynchronous learning experiences
such as webinars, technical boot camps,
academic coursework, conferences,
and workshops.
At The Bancorp, L&D works with
individuals, teams, and departments
trying to achieve specific goals - often
deepening or expanding skill sets. We're
responsible for facilitating effective
performance.
This charge
includes
supporting the infrastructure for sharing
and practicing newfound knowledge.
To that end, ask yourself if you have
the guardrails in place to sustain selfdirected
learning:
* What are your employees' barriers to
learning? Are they different from what
managers perceive?
* If you already have programs
in place, are you rewarding the
behavior you want replicated?
* Do you recognize employees when
they meet the goals you've set out
for them?
EXCEPTIONAL
PERFORMANCE IS ONLY
POSSIBLE BECAUSE OF
EMPLOYEE RESILIENCE
AND THE ABILITY TO
EVOLVE IN A CHANGING
LANDSCAPE.
We created the learning ambassadors
program to engage departments and
develop leadership opportunities
STRATEGY #2: SPREAD THE WORD
Our audience hears about L&D offerings
through traditional communication
channels such as email campaigns,
corporate initiatives and targeted events
for managers and emerging leaders. We
also integrate our learning programs
into the onboarding process. Besides
these tried-and-true approaches, we
make it a habit to brainstorm additional
marketing tactics that activate a broader
cross-section of the workforce.
that elevate individual contributors.
Each department identified a nonmanager
to represent them as a liaison
with L&D. We sought out individual
contributors to discover their pain
points and hear how we can refine
our offerings - a bottom-up approach
to improving engagement. Next, we
started holding monthly meetings
with our ambassadors to initiate a
dialogue. We focused on making each
interaction with L&D, especially our
group discussions, better than the last.
Through regular touchpoints, we've
learned what's on their minds and
what matters to their peers.
By engaging directly with employees,
we've cultivated another channel to
amplify our messaging and raise greater
awareness about L&D services. As a
result, participation rates in Take8, and
other programs, have grown considerably
because of peer
recommendations
from learning ambassadors. In turn, we
express our gratitude for their support
through public recognition and visibility
to senior leadership.
Since the program's inception, The
Bancorp has promoted several learning
ambassadors. These alumni, who
TRAINING INDUSTRY MAGAZINE - PERFORMANCE IMPROVEMENT I WWW.TRAININGINDUSTRY.COM/MAGAZINE
| 49
https://www.trainingindustry.com/magazine

Training Industry Magazine - September/October 2021

Table of Contents for the Digital Edition of Training Industry Magazine - September/October 2021

Diagnosing Learner Needs
Table of Contents
Level Setting Performance Improvement versus Training
Responsible Applications of Performance Support Technologies
Performance Improvement is Inside Out
3 Levels of Performance Improvement
Using Science to Create Real Behavioral Change
Fostering Better Engagement Among Multiple Levels of Experiences
Improving Retention and Application of Learning with Continuous Learning Journeys
Tipping the Scale: The Secrets of Super-Performers
Driving Success in Organizational Design: A Seat at the Table for Learning and Development
Make Training Relevant - Diagnose Performance First
Your Mentor Is Waiting: Leveraging Technology for Knowledge and Skills Sharing
The Training Advantages of Combining Behavior and Knowledge Mapping
Don't Manage Performance, Manifest It! 5 Keys to Transform Learning into Legacy
Using Learning Initiatives to Drive Employee Engagement
Experience-based Learning: Transforming While Performing
Performance Improvement and the Brain
Learner Mindset
GP Strategies and Learning Technologies Group Join Forces to Accelerate Workforce Performance Transformation
Company News
Training Industry Magazine - September/October 2021 - Intro
Training Industry Magazine - September/October 2021 - 1
Training Industry Magazine - September/October 2021 - 2
Training Industry Magazine - September/October 2021 - CT1
Training Industry Magazine - September/October 2021 - CT2
Training Industry Magazine - September/October 2021 - Diagnosing Learner Needs
Training Industry Magazine - September/October 2021 - 4
Training Industry Magazine - September/October 2021 - 5
Training Industry Magazine - September/October 2021 - Table of Contents
Training Industry Magazine - September/October 2021 - 7
Training Industry Magazine - September/October 2021 - 8
Training Industry Magazine - September/October 2021 - Level Setting Performance Improvement versus Training
Training Industry Magazine - September/October 2021 - 10
Training Industry Magazine - September/October 2021 - Responsible Applications of Performance Support Technologies
Training Industry Magazine - September/October 2021 - 12
Training Industry Magazine - September/October 2021 - Performance Improvement is Inside Out
Training Industry Magazine - September/October 2021 - 14
Training Industry Magazine - September/October 2021 - 3 Levels of Performance Improvement
Training Industry Magazine - September/October 2021 - Using Science to Create Real Behavioral Change
Training Industry Magazine - September/October 2021 - 17
Training Industry Magazine - September/October 2021 - 18
Training Industry Magazine - September/October 2021 - 19
Training Industry Magazine - September/October 2021 - Fostering Better Engagement Among Multiple Levels of Experiences
Training Industry Magazine - September/October 2021 - 21
Training Industry Magazine - September/October 2021 - 22
Training Industry Magazine - September/October 2021 - 23
Training Industry Magazine - September/October 2021 - Improving Retention and Application of Learning with Continuous Learning Journeys
Training Industry Magazine - September/October 2021 - 25
Training Industry Magazine - September/October 2021 - Tipping the Scale: The Secrets of Super-Performers
Training Industry Magazine - September/October 2021 - 27
Training Industry Magazine - September/October 2021 - 28
Training Industry Magazine - September/October 2021 - 29
Training Industry Magazine - September/October 2021 - Driving Success in Organizational Design: A Seat at the Table for Learning and Development
Training Industry Magazine - September/October 2021 - 31
Training Industry Magazine - September/October 2021 - 32
Training Industry Magazine - September/October 2021 - 33
Training Industry Magazine - September/October 2021 - Make Training Relevant - Diagnose Performance First
Training Industry Magazine - September/October 2021 - 35
Training Industry Magazine - September/October 2021 - 36
Training Industry Magazine - September/October 2021 - 37
Training Industry Magazine - September/October 2021 - Your Mentor Is Waiting: Leveraging Technology for Knowledge and Skills Sharing
Training Industry Magazine - September/October 2021 - 39
Training Industry Magazine - September/October 2021 - The Training Advantages of Combining Behavior and Knowledge Mapping
Training Industry Magazine - September/October 2021 - 41
Training Industry Magazine - September/October 2021 - 42
Training Industry Magazine - September/October 2021 - 43
Training Industry Magazine - September/October 2021 - 44
Training Industry Magazine - September/October 2021 - Don't Manage Performance, Manifest It! 5 Keys to Transform Learning into Legacy
Training Industry Magazine - September/October 2021 - 46
Training Industry Magazine - September/October 2021 - 47
Training Industry Magazine - September/October 2021 - Using Learning Initiatives to Drive Employee Engagement
Training Industry Magazine - September/October 2021 - 49
Training Industry Magazine - September/October 2021 - 50
Training Industry Magazine - September/October 2021 - 51
Training Industry Magazine - September/October 2021 - 52
Training Industry Magazine - September/October 2021 - Experience-based Learning: Transforming While Performing
Training Industry Magazine - September/October 2021 - 54
Training Industry Magazine - September/October 2021 - Performance Improvement and the Brain
Training Industry Magazine - September/October 2021 - 56
Training Industry Magazine - September/October 2021 - Learner Mindset
Training Industry Magazine - September/October 2021 - GP Strategies and Learning Technologies Group Join Forces to Accelerate Workforce Performance Transformation
Training Industry Magazine - September/October 2021 - Company News
Training Industry Magazine - September/October 2021 - 60
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