Training Industry Magazine - Spring 2022 - 33
environment are much harder to
surface during a phone call or video
conference.
Leading
in
the
virtual
environment requires more focused
attention on reading employees' moods
and picking up clues that may indicate
a looming problem. Leaders need to
proactively create opportunities for
meaningful interactions. No matter
where they work, people still want
and need connection, and even more
so when they are engaging with
colleagues who are not in the same
physical location. Figuring out how
to replace the casual " water cooler
talk, " motivate an employee, sense
when something is amiss and show
the caring and compassion today's
workforce expects - all from a distance
- requires significant upskilling.
To embrace this paradox, consider
teaching the following leadership skills:
emotional intelligence, communication,
and listening.
Paradox 2 ///
The less you see your
employees, the more you
can trust them.
While there may be familiar comfort
in the buzz of a busy office, it's a false
comfort. Even when everyone is present
and accounted for, leaders can't really
know what their people are doing all
day. When their teams work alternative
schedules or from remote locations,
leaders are forced to transition their
productivity measure from the physical
indicators of " busy-ness " to work output.
When a baseline of agreed-upon
productivity indicators is in place,
leaders can trust the employees that
consistently deliver without the need
to constantly watch over them. Once
trust is extended, leaders can easily test
that trust by extending more autonomy.
Keeping an eye on output will quickly
show leaders if the trust is warranted.
As trust is given, empowerment and
engagement typically follow.
Leaders who grew up with the paradigm
that seeing someone at their desk is the
only way to know work is being done
may find this challenging to accept. It is
liberating and empowering for both the
person receiving trust and the one giving
it. Focusing on results (and allowing for
flexibility in how an employee achieved
them) will create stronger and more
productive organizations.
To embrace this paradox, consider
teaching the following leadership skills:
* Goal setting.
* Accountability.
* Performance management.
* Trust-based leadership.
Paradox 3 ///
The more flexible work schedules
become, the more leaders need to
provide structure.
Alternative schedules and workanywhere
policies can result in a
chaotic dynamic. When people work at
different times in different places with
different time zones, the procedures
and systems that were once relied
upon to aid productivity, such as a
metrics bulletin board or daily standup
meeting, break down.
To combat this disorder, leaders need to
create clear connection points, systems
and pathways for people to collaborate,
solve problems and get work done. With
practice,
leaders can effectively use
virtual meetings to build relationships,
share and process information and make
decisions. They can do project planning,
provide clarity around deadlines, and
ensure resource and contingency plans
are in place.
The range of collaborative technology
tools keep teams connected while
allowing individuals to work in a way
that is productive for them. When the
right underlying systems are in place
and expectations for their utilization
are clearly communicated, employees
will thrive in the new, soon-to-befamiliar
structure.
To embrace this paradox, consider
teaching the following leadership skills:
* Feedback.
* Execution.
* Courageous leadership.
TRAINING INDUSTRY MAGAZINE - SPRING 2022 I WWW.TRAININGINDUSTRY.COM/MAGAZINE
To embrace this paradox, consider
teaching the following leadership skills:
* Understanding unconscious bias.
* Motivation and personality styles.
* Inclusion and influence.
Paradox 5 ///
The more employees work from
home to manage work-life
stress, the more they may work
and the more stressed they
can become.
While many workers expected that
working from home would provide a
much-needed relief from work-life conflict,
the exact opposite proved to be true for
some. Setting boundaries for working
is harder when your living space is also
your office. Home schooling children,
| 33
Paradox 4 ///
The more we are separated by
physical distance, the more
we're inclined to create closer
connections that are far away.
Necessity has flipped the use of virtual
meetings from an infrequent occurrence
used to report out on activities in a
loose committee format to the primary
vehicle to work with your core team
to problem-solve, action-plan, provide
feedback and make important business
decisions. Expanding the paradigm that
meetings don't have to be confined to
a physical conference room made it
easier to involve colleagues in different
geographies in real-time.
More
communication
sophisticated
and
conferencing,
collaboration
systems make the world smaller.
Through video-on meeting etiquette,
employees can see non-verbal behavior,
stay engaged and help people feel more
closely connected than our past phone
conference line would allow. It's possible
to have the same level of connection
and frequency of communication with a
worker halfway around the world as with
the co-worker that previously shared a
cubical wall. We can equally spend time
with anyone, anywhere - avoiding the
trap of gravitating to others like us or
near us.
https://trainingindustry.com/articles/leadership/why-emotional-intelligence-has-become-a-key-leadership-skill-5-key-attributes/
https://trainingindustry.com/articles/diversity-equity-and-inclusion/how-to-recognize-and-overcome-bias-as-a-leader/
https://www.trainingindustry.com/magazine
Training Industry Magazine - Spring 2022
Table of Contents for the Digital Edition of Training Industry Magazine - Spring 2022
Putting the Learner First
Table of Contents
From Change Management to Resiliency
What to Consider When Evaluating EdTech Products
Prioritizing the Employee Experience
Relentless Engagement: Creating a Path for Inclusion Across the Employee Life Cycle
Learning in the Blended Workplace: Design Ideas for a Distributed Workforce
Enable Expert Performance With Adaptive Learning
Taking the Virtual Route to Leadership Training
Culture’s Influence on Global and Remote Learning
The 5 Paradoxes of Leading in a Hybrid Workplace
3 Steps For Successful Remote Onboarding
The Future of Work Requires Development Equity
Making the Leap: Correlation to Causation
L&D’s Role in Developing Company Culture
Better Selling Starts with Better Business Acumen
Corporate Gender Responsibility: A New Paradigm for Engaging and Developing Women
The Burnout Revolution
How Sam's Club Is Training and Retaining Current and Future Leaders
Reclaiming Development
Mindset Strategies for Business Growth in 2022
Pluralsight and Go1 Partner to Address the Growing Global Tech Skills Shortage
Company News
Training Industry Magazine - Spring 2022 - Intro
Training Industry Magazine - Spring 2022 - Cover1
Training Industry Magazine - Spring 2022 - Cover2
Training Industry Magazine - Spring 2022 - CT1
Training Industry Magazine - Spring 2022 - CT2
Training Industry Magazine - Spring 2022 - Putting the Learner First
Training Industry Magazine - Spring 2022 - 4
Training Industry Magazine - Spring 2022 - 5
Training Industry Magazine - Spring 2022 - Table of Contents
Training Industry Magazine - Spring 2022 - 7
Training Industry Magazine - Spring 2022 - 8
Training Industry Magazine - Spring 2022 - From Change Management to Resiliency
Training Industry Magazine - Spring 2022 - 10
Training Industry Magazine - Spring 2022 - What to Consider When Evaluating EdTech Products
Training Industry Magazine - Spring 2022 - 12
Training Industry Magazine - Spring 2022 - Prioritizing the Employee Experience
Training Industry Magazine - Spring 2022 - 14
Training Industry Magazine - Spring 2022 - Relentless Engagement: Creating a Path for Inclusion Across the Employee Life Cycle
Training Industry Magazine - Spring 2022 - Learning in the Blended Workplace: Design Ideas for a Distributed Workforce
Training Industry Magazine - Spring 2022 - 17
Training Industry Magazine - Spring 2022 - 18
Training Industry Magazine - Spring 2022 - 19
Training Industry Magazine - Spring 2022 - 20
Training Industry Magazine - Spring 2022 - Enable Expert Performance With Adaptive Learning
Training Industry Magazine - Spring 2022 - 22
Training Industry Magazine - Spring 2022 - 23
Training Industry Magazine - Spring 2022 - Taking the Virtual Route to Leadership Training
Training Industry Magazine - Spring 2022 - 25
Training Industry Magazine - Spring 2022 - 26
Training Industry Magazine - Spring 2022 - 27
Training Industry Magazine - Spring 2022 - Culture’s Influence on Global and Remote Learning
Training Industry Magazine - Spring 2022 - 29
Training Industry Magazine - Spring 2022 - 30
Training Industry Magazine - Spring 2022 - 31
Training Industry Magazine - Spring 2022 - The 5 Paradoxes of Leading in a Hybrid Workplace
Training Industry Magazine - Spring 2022 - 33
Training Industry Magazine - Spring 2022 - 34
Training Industry Magazine - Spring 2022 - 35
Training Industry Magazine - Spring 2022 - 3 Steps For Successful Remote Onboarding
Training Industry Magazine - Spring 2022 - 37
Training Industry Magazine - Spring 2022 - The Future of Work Requires Development Equity
Training Industry Magazine - Spring 2022 - 39
Training Industry Magazine - Spring 2022 - 40
Training Industry Magazine - Spring 2022 - 41
Training Industry Magazine - Spring 2022 - Making the Leap: Correlation to Causation
Training Industry Magazine - Spring 2022 - 43
Training Industry Magazine - Spring 2022 - 44
Training Industry Magazine - Spring 2022 - 45
Training Industry Magazine - Spring 2022 - L&D’s Role in Developing Company Culture
Training Industry Magazine - Spring 2022 - 47
Training Industry Magazine - Spring 2022 - 48
Training Industry Magazine - Spring 2022 - 49
Training Industry Magazine - Spring 2022 - Better Selling Starts with Better Business Acumen
Training Industry Magazine - Spring 2022 - 51
Training Industry Magazine - Spring 2022 - 52
Training Industry Magazine - Spring 2022 - 53
Training Industry Magazine - Spring 2022 - Corporate Gender Responsibility: A New Paradigm for Engaging and Developing Women
Training Industry Magazine - Spring 2022 - 55
Training Industry Magazine - Spring 2022 - 56
Training Industry Magazine - Spring 2022 - 57
Training Industry Magazine - Spring 2022 - The Burnout Revolution
Training Industry Magazine - Spring 2022 - 59
Training Industry Magazine - Spring 2022 - How Sam's Club Is Training and Retaining Current and Future Leaders
Training Industry Magazine - Spring 2022 - 61
Training Industry Magazine - Spring 2022 - 62
Training Industry Magazine - Spring 2022 - Reclaiming Development
Training Industry Magazine - Spring 2022 - 64
Training Industry Magazine - Spring 2022 - Mindset Strategies for Business Growth in 2022
Training Industry Magazine - Spring 2022 - Pluralsight and Go1 Partner to Address the Growing Global Tech Skills Shortage
Training Industry Magazine - Spring 2022 - Cover3
Training Industry Magazine - Spring 2022 - Cover4
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