earning and development (L&D) today may have more opportunity to impact culture than any other area within an organization. Why? Because culture is about mindset and behaviors. And for many organizations, the culture that is needed to operate successfully in today's new reality consists of many new behaviors and perspectives that need to be learned and developed. L&D also touches all parts of an organization, across job levels and business units, from new hires to senior leadership and everyone in between. Learning professionals can weave an organization's purpose and values into the stories and examples that bring learning to life. During workshops, facilitators have a unique opportunity to really observe the cultural climate and explore how people are feeling about their day-to-day experience. WHAT IS CULTURE AND WHY IS IT CRITICAL TO AN ORGANIZATION'S SUCCESS? An organization's culture is characterized by the set of underlying mindsets and behaviors that define how work gets done. Therefore, how individuals think about their workplace is critical to competitive advantage and sustained corporate success. An organization's ability to be innovative and agile is dependent on having the right culture in place. Today, CEOs recognize the need to be plugged-in, peoplefirst and purpose-led. They recognize that creating a | 46