Training Industry Magazine - Spring 2022 - 47
purpose-driven organization, one that
embeds purpose in everything they
do is critical in today's environment.
Customers look for it, employees
expect it and the public increasingly
demands it.
And it's not just what an organization
stands for, it's also about how it
walks the walk, particularly in regard
to sustainable practices and equity
of access and opportunity. There is
evidence that proves diversity makes
good teams great, and leads to better
decision-making, greater creativity
and fresh innovations - but this only
happens when an organization knows
how to harvest the value of its diversity.
And at no other time in recent history
has business faced a phenomenon
like The Great Resignation. People
want to practice self-determination in
all aspects of their lives, and they want
to continue to learn and grow through
their careers so that they can make an
impact. If an organization is not looking
within to ensure they can truly offer this
employee experience, then they may
find themselves upstream of the talent
flow. Managing such individuality and
diversity in the workforce also means
new management practices and new
L&D touches
all parts of
an organization,
across job levels
and business
units, from new
hires to senior
leadership and
everyone in
between.
leadership skills. The pandemic has
also turned up the pace of change.
Digital, virtual, skills-based approaches
to resourcing, front of house and backoffice
transformation all mean people
need to collaborate more,
thrive
in
ambiguity and change, and build strong
resilience muscles. All of these are
skills that can and must be developed,
and all these factors impact culture -
the mindsets and behaviors that define
how work gets done.
THE ROLE OF L&D
L&D plays a central role in building the
skills needed in the new reality and
broadening the perspectives of leaders
and their teams.
Diversity, equity and inclusion (DEI)
action plans that are co-created by
workers and their leaders can focus
on building an inclusive culture built
on trust; an educated, empathetic
workforce; and advocating for equitable
opportunity. Education is a core enabler
of a more inclusive culture. This is why
programs that upskill the workforce
on unconscious bias and build cultural
intelligence are becoming part of the
core curriculum.
Corporate values tell workers what
matters in how work gets done. L&D
can help workers connect values
to their day-to-day experience. For
example, KPMG refreshed its values in
2020, making them bolder, simpler and
more memorable to give their people
real behavioral guidance. They wanted
their values to play a more active
role in the organization, and inform
decisions, actions and interactions
with all their stakeholders, every day.
To do this, they needed to go beyond
a values campaign and instead weave
their values through the fabric of the
organization. Their people and leaders
needed to really understand each
value and what it does and doesn't look
like in practice, and they needed the
skills to know how to call out behavior
or decisions that don't align with their
values. Incorporating values in learning
brings them to life and shows people
TRAINING INDUSTRY MAGAZINE - SPRING 2022 I WWW.TRAININGINDUSTRY.COM/MAGAZINE
how corporate values relate to all
aspects of their work, whether that's by
producing quality work, doing the right
thing or collaborating across business
functions so that teams can bring more
value to clients.
People want to
practice selfdetermination
in
all aspects of
their lives.
For many organizations, remote work
will continue moving forward. While
there are many benefits to working
remotely, it does reduce opportunities
for reflection and informal mentoring.
The classroom can provide the space
people need for dialogue, for reflection
and to share experiences. This could
be virtual or in person.
For L&D, the classroom is also an
opportunity to listen and explore how
employees are
feeling and anchor
people back to the organization's
purpose and values. L&D can use
storytelling to show people how
purpose and values are being
demonstrated across the organization,
instilling a sense of pride and advocacy.
Learning designers can bring leaders
into
the learning space to share
their own stories or to simply listen.
Facilitators can lead by example,
providing a psychologically safe
space where everyone feels they can
contribute openly.
OTHER OPPORTUNITIES
TO IMPACT CULTURE
In many organizations, L&D plays a
central role in creating the induction
experience for new employees.
Often that begins before day one. How
| 47
https://trainingindustry.com/articles/diversity-equity-and-inclusion/4-ways-to-build-psychological-safety-and-boost-engagement/
https://trainingindustry.com/articles/diversity-equity-and-inclusion/4-ways-to-build-psychological-safety-and-boost-engagement/
https://trainingindustry.com/articles/onboarding/8-top-onboarding-practices-for-new-employees-in-2022/
https://trainingindustry.com/articles/onboarding/8-top-onboarding-practices-for-new-employees-in-2022/
https://www.trainingindustry.com/magazine
Training Industry Magazine - Spring 2022
Table of Contents for the Digital Edition of Training Industry Magazine - Spring 2022
Putting the Learner First
Table of Contents
From Change Management to Resiliency
What to Consider When Evaluating EdTech Products
Prioritizing the Employee Experience
Relentless Engagement: Creating a Path for Inclusion Across the Employee Life Cycle
Learning in the Blended Workplace: Design Ideas for a Distributed Workforce
Enable Expert Performance With Adaptive Learning
Taking the Virtual Route to Leadership Training
Culture’s Influence on Global and Remote Learning
The 5 Paradoxes of Leading in a Hybrid Workplace
3 Steps For Successful Remote Onboarding
The Future of Work Requires Development Equity
Making the Leap: Correlation to Causation
L&D’s Role in Developing Company Culture
Better Selling Starts with Better Business Acumen
Corporate Gender Responsibility: A New Paradigm for Engaging and Developing Women
The Burnout Revolution
How Sam's Club Is Training and Retaining Current and Future Leaders
Reclaiming Development
Mindset Strategies for Business Growth in 2022
Pluralsight and Go1 Partner to Address the Growing Global Tech Skills Shortage
Company News
Training Industry Magazine - Spring 2022 - Intro
Training Industry Magazine - Spring 2022 - Cover1
Training Industry Magazine - Spring 2022 - Cover2
Training Industry Magazine - Spring 2022 - CT1
Training Industry Magazine - Spring 2022 - CT2
Training Industry Magazine - Spring 2022 - Putting the Learner First
Training Industry Magazine - Spring 2022 - 4
Training Industry Magazine - Spring 2022 - 5
Training Industry Magazine - Spring 2022 - Table of Contents
Training Industry Magazine - Spring 2022 - 7
Training Industry Magazine - Spring 2022 - 8
Training Industry Magazine - Spring 2022 - From Change Management to Resiliency
Training Industry Magazine - Spring 2022 - 10
Training Industry Magazine - Spring 2022 - What to Consider When Evaluating EdTech Products
Training Industry Magazine - Spring 2022 - 12
Training Industry Magazine - Spring 2022 - Prioritizing the Employee Experience
Training Industry Magazine - Spring 2022 - 14
Training Industry Magazine - Spring 2022 - Relentless Engagement: Creating a Path for Inclusion Across the Employee Life Cycle
Training Industry Magazine - Spring 2022 - Learning in the Blended Workplace: Design Ideas for a Distributed Workforce
Training Industry Magazine - Spring 2022 - 17
Training Industry Magazine - Spring 2022 - 18
Training Industry Magazine - Spring 2022 - 19
Training Industry Magazine - Spring 2022 - 20
Training Industry Magazine - Spring 2022 - Enable Expert Performance With Adaptive Learning
Training Industry Magazine - Spring 2022 - 22
Training Industry Magazine - Spring 2022 - 23
Training Industry Magazine - Spring 2022 - Taking the Virtual Route to Leadership Training
Training Industry Magazine - Spring 2022 - 25
Training Industry Magazine - Spring 2022 - 26
Training Industry Magazine - Spring 2022 - 27
Training Industry Magazine - Spring 2022 - Culture’s Influence on Global and Remote Learning
Training Industry Magazine - Spring 2022 - 29
Training Industry Magazine - Spring 2022 - 30
Training Industry Magazine - Spring 2022 - 31
Training Industry Magazine - Spring 2022 - The 5 Paradoxes of Leading in a Hybrid Workplace
Training Industry Magazine - Spring 2022 - 33
Training Industry Magazine - Spring 2022 - 34
Training Industry Magazine - Spring 2022 - 35
Training Industry Magazine - Spring 2022 - 3 Steps For Successful Remote Onboarding
Training Industry Magazine - Spring 2022 - 37
Training Industry Magazine - Spring 2022 - The Future of Work Requires Development Equity
Training Industry Magazine - Spring 2022 - 39
Training Industry Magazine - Spring 2022 - 40
Training Industry Magazine - Spring 2022 - 41
Training Industry Magazine - Spring 2022 - Making the Leap: Correlation to Causation
Training Industry Magazine - Spring 2022 - 43
Training Industry Magazine - Spring 2022 - 44
Training Industry Magazine - Spring 2022 - 45
Training Industry Magazine - Spring 2022 - L&D’s Role in Developing Company Culture
Training Industry Magazine - Spring 2022 - 47
Training Industry Magazine - Spring 2022 - 48
Training Industry Magazine - Spring 2022 - 49
Training Industry Magazine - Spring 2022 - Better Selling Starts with Better Business Acumen
Training Industry Magazine - Spring 2022 - 51
Training Industry Magazine - Spring 2022 - 52
Training Industry Magazine - Spring 2022 - 53
Training Industry Magazine - Spring 2022 - Corporate Gender Responsibility: A New Paradigm for Engaging and Developing Women
Training Industry Magazine - Spring 2022 - 55
Training Industry Magazine - Spring 2022 - 56
Training Industry Magazine - Spring 2022 - 57
Training Industry Magazine - Spring 2022 - The Burnout Revolution
Training Industry Magazine - Spring 2022 - 59
Training Industry Magazine - Spring 2022 - How Sam's Club Is Training and Retaining Current and Future Leaders
Training Industry Magazine - Spring 2022 - 61
Training Industry Magazine - Spring 2022 - 62
Training Industry Magazine - Spring 2022 - Reclaiming Development
Training Industry Magazine - Spring 2022 - 64
Training Industry Magazine - Spring 2022 - Mindset Strategies for Business Growth in 2022
Training Industry Magazine - Spring 2022 - Pluralsight and Go1 Partner to Address the Growing Global Tech Skills Shortage
Training Industry Magazine - Spring 2022 - Cover3
Training Industry Magazine - Spring 2022 - Cover4
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