Training Industry Magazine - Winter 2022 - 17

T
he Covid-19 pandemic hit the
world like no other event. The
economic downturn created by the
lockdowns, the focus on diversity,
equity and inclusion (DEI) spurred by
racial unrest, and the accelerated pace
of automation created the perfect
storm. Today, as we continue to steer
our lives and businesses through the
pandemic, we know that the future
will remain uncertain. Likely changes
are how, where and with whom we
work; how we use technology, how
we communicate, how we acquire and
retain customers, how we lead and
how we think about the place of work
itself. As we start to focus on thriving
rather than surviving, our strategies are
dependent on whether the changes
are temporary or transformational.
The Social Contract
Between Employees and
Employers Has Changed
The tremendous impact of the pandemic
on
the
personal
the
and
professional
lives and the health and well-being
of individuals and their families has
redefined
worker-employer
relationship. The following are just
some of the areas in which we've seen
massive shifts:
* Mental Health: There is a strong
business case for investing in the
programs and services necessary to
create a resilient workforce.
* Culture: Culture is critical now more
than ever, and most organizations are
challenged to build and nurture inclusive
cultures,
encourage
positively impact productivity.
* Leadership: Leaders must be mindful
and take a much more holistic view
of their people to better understand
the multitude of factors that ultimately
impact performance and productivity.
It's also incumbent upon them to
provide a psychologically safe place
where
employees
and valued.
The Hybrid Environment
Needs a Human-centric
Model
The COVID-19 pandemic forced most
of the global workforce to move into a
remote work setting almost overnight.
Now, as organizations are planning
their
back-to-the-office
strategy,
many hybrid or remote knowledge
workers agree that their expectations
for flexible work schedules have
increased. The new design of work
must
incorporate
employee-driven
flexibility, intentional collaboration and
empathy-based management.
Providing flexible experiences: Providing
employees with the flexibility that allows
them an equal opportunity to succeed
is essential in a hybrid environment.
The flexibility will enable individuals to
feel
respected
balance their personal and professional
goals, vital for women and caregivers who
traditionally had to choose.
innovation and
Synchronous and Asynchronous
Collaboration: Expanding access to
various collaboration models is essential
to inclusion. Research has shown different
talent segments thrive in each mode.
Introverts, for example, flourished during
the pandemic when they did not have
to interact face-to-face with others. On
the other hand, highly social individuals
struggled with not feeding off the energy
of others in the same room with them.
Becoming more intentional about where,
how and when we use each of these
modes will be essential to achieving
innovation in the hybrid environment.
Empathetic management: Organizations
must equip managers to contextualize
performance in a low-visibility environment
by making empathy a key priority. Six
key attributes define empathy-driven
managers are that they:
1. Prioritize people over processes.
2. Embrace a growth mindset.
3. Create transparency.
4. Ask (as opposed to telling).
5. Safeguard confidentiality.
6. Contextualize their employees' mindset.
However, organizations face three
main barriers in driving empathy-based
management:
Thriving in the post-pandemic era requires
an adaptive skillset and a mindset open to
continuously learning and unlearning.
1. Skills: Managers may not have the
skills needed to be empathetic.
2. Mindset: Managers may resist the
requirement to be compassionate,
believing it is not their job.
3. Capacity: Managers may not have the
time to prioritize empathy.
TRAINING INDUSTRY MAGAZINE - WINTER 2022 I WWW.TRAININGINDUSTRY.COM/MAGAZINE
| 17
https://www.trainingindustry.com/magazine

Training Industry Magazine - Winter 2022

Table of Contents for the Digital Edition of Training Industry Magazine - Winter 2022

The Future Is Now
Table of Contents
The Empathy Model: Designing Virtual Experiences
Emerging Trends for Educational Technology in Pandemic Time
3 Keys to Effective Leadership Training
Diversity, Equity and Inclusion: The Trifecta Approach to Attracting Great Talent
Winning the War for Talent with Agile Learning
How to Build Equity into Remote Work and the Hybrid Workplace
The Training Was Fun! But Did It Impact the Business?
Organizational Practices for Leading L&D Digital Transformation
The Trust Crisis: The Skills Every Leader Needs to Rebuild Trust in the Post Pandemic Workplace
Professional Development: Future-skilling Your Workforce
The Intersection of L&D and Diversity, Equity and Inclusion
Unraveling Complexity with a Culture of Coaching
The Evolution of L&D: From Sales Enablement to Sales Readiness
Adaptive Organizations Need Adaptive Leaders
Training for Speed to Proficiency
The Power of Creativity in Learning
How Blended Learning Increases Stickiness and Reduces Ramp Time
Career 2022: What Does It Mean?
Optimizing the Social Brain During Hybrid Work
Udemy Goes Public
Company News
Training Industry Magazine - Winter 2022 - 1
Training Industry Magazine - Winter 2022 - Cover1
Training Industry Magazine - Winter 2022 - Cover2
Training Industry Magazine - Winter 2022 - CT1
Training Industry Magazine - Winter 2022 - CT2
Training Industry Magazine - Winter 2022 - The Future Is Now
Training Industry Magazine - Winter 2022 - 4
Training Industry Magazine - Winter 2022 - 5
Training Industry Magazine - Winter 2022 - Table of Contents
Training Industry Magazine - Winter 2022 - 7
Training Industry Magazine - Winter 2022 - 8
Training Industry Magazine - Winter 2022 - The Empathy Model: Designing Virtual Experiences
Training Industry Magazine - Winter 2022 - 10
Training Industry Magazine - Winter 2022 - Emerging Trends for Educational Technology in Pandemic Time
Training Industry Magazine - Winter 2022 - 12
Training Industry Magazine - Winter 2022 - 3 Keys to Effective Leadership Training
Training Industry Magazine - Winter 2022 - 14
Training Industry Magazine - Winter 2022 - Diversity, Equity and Inclusion: The Trifecta Approach to Attracting Great Talent
Training Industry Magazine - Winter 2022 - Winning the War for Talent with Agile Learning
Training Industry Magazine - Winter 2022 - 17
Training Industry Magazine - Winter 2022 - 18
Training Industry Magazine - Winter 2022 - 19
Training Industry Magazine - Winter 2022 - How to Build Equity into Remote Work and the Hybrid Workplace
Training Industry Magazine - Winter 2022 - 21
Training Industry Magazine - Winter 2022 - 22
Training Industry Magazine - Winter 2022 - 23
Training Industry Magazine - Winter 2022 - The Training Was Fun! But Did It Impact the Business?
Training Industry Magazine - Winter 2022 - 25
Training Industry Magazine - Winter 2022 - 26
Training Industry Magazine - Winter 2022 - 27
Training Industry Magazine - Winter 2022 - Organizational Practices for Leading L&D Digital Transformation
Training Industry Magazine - Winter 2022 - 29
Training Industry Magazine - Winter 2022 - 30
Training Industry Magazine - Winter 2022 - 31
Training Industry Magazine - Winter 2022 - The Trust Crisis: The Skills Every Leader Needs to Rebuild Trust in the Post Pandemic Workplace
Training Industry Magazine - Winter 2022 - 33
Training Industry Magazine - Winter 2022 - 34
Training Industry Magazine - Winter 2022 - 35
Training Industry Magazine - Winter 2022 - Professional Development: Future-skilling Your Workforce
Training Industry Magazine - Winter 2022 - 37
Training Industry Magazine - Winter 2022 - The Intersection of L&D and Diversity, Equity and Inclusion
Training Industry Magazine - Winter 2022 - 39
Training Industry Magazine - Winter 2022 - 40
Training Industry Magazine - Winter 2022 - 41
Training Industry Magazine - Winter 2022 - 42
Training Industry Magazine - Winter 2022 - Unraveling Complexity with a Culture of Coaching
Training Industry Magazine - Winter 2022 - 44
Training Industry Magazine - Winter 2022 - 45
Training Industry Magazine - Winter 2022 - The Evolution of L&D: From Sales Enablement to Sales Readiness
Training Industry Magazine - Winter 2022 - 47
Training Industry Magazine - Winter 2022 - Adaptive Organizations Need Adaptive Leaders
Training Industry Magazine - Winter 2022 - 49
Training Industry Magazine - Winter 2022 - 50
Training Industry Magazine - Winter 2022 - 51
Training Industry Magazine - Winter 2022 - 52
Training Industry Magazine - Winter 2022 - Training for Speed to Proficiency
Training Industry Magazine - Winter 2022 - 54
Training Industry Magazine - Winter 2022 - 55
Training Industry Magazine - Winter 2022 - 56
Training Industry Magazine - Winter 2022 - 57
Training Industry Magazine - Winter 2022 - 58
Training Industry Magazine - Winter 2022 - The Power of Creativity in Learning
Training Industry Magazine - Winter 2022 - 60
Training Industry Magazine - Winter 2022 - 61
Training Industry Magazine - Winter 2022 - How Blended Learning Increases Stickiness and Reduces Ramp Time
Training Industry Magazine - Winter 2022 - 63
Training Industry Magazine - Winter 2022 - 64
Training Industry Magazine - Winter 2022 - Career 2022: What Does It Mean?
Training Industry Magazine - Winter 2022 - 66
Training Industry Magazine - Winter 2022 - Optimizing the Social Brain During Hybrid Work
Training Industry Magazine - Winter 2022 - Udemy Goes Public
Training Industry Magazine - Winter 2022 - Cover3
Training Industry Magazine - Winter 2022 - Cover4
https://www.nxtbook.com/nxtbooks/trainingindustry/tiq_spring2024
https://www.nxtbook.com/nxtbooks/trainingindustry/tiq_winter2024
https://www.nxtbook.com/nxtbooks/trainingindustry/tiq_fall2023
https://www.nxtbook.com/nxtbooks/trainingindustry/tiq_summer2023
https://www.nxtbook.com/nxtbooks/trainingindustry/tiq_spring2023
https://www.nxtbook.com/nxtbooks/trainingindustry/tiq_winter2023
https://www.nxtbook.com/nxtbooks/trainingindustry/tiq_fall2022
https://www.nxtbook.com/nxtbooks/trainingindustry/tiq_summer2022
https://www.nxtbook.com/nxtbooks/trainingindustry/tiq_spring2022
https://www.nxtbook.com/nxtbooks/trainingindustry/tiq_winter2022
https://www.nxtbook.com/nxtbooks/trainingindustry/tiq_20210910
https://www.nxtbook.com/nxtbooks/trainingindustry/tiq_20210708
https://www.nxtbook.com/nxtbooks/trainingindustry/tiq_20210506
https://www.nxtbook.com/nxtbooks/trainingindustry/tiq_20210304
https://www.nxtbook.com/nxtbooks/trainingindustry/tiq_20210102
https://www.nxtbook.com/nxtbooks/trainingindustry/tiq_20201112
https://www.nxtbook.com/nxtbooks/trainingindustry/tiq_20200910
https://www.nxtbook.com/nxtbooks/trainingindustry/tiq_20200708
https://www.nxtbook.com/nxtbooks/trainingindustry/tiq_20200506
https://www.nxtbook.com/nxtbooks/trainingindustry/tiq_20200304
https://www.nxtbook.com/nxtbooks/trainingindustry/tiq_20200102
https://www.nxtbook.com/nxtbooks/trainingindustry/tiq_20191112
https://www.nxtbook.com/nxtbooks/trainingindustry/tiq_20190910
https://www.nxtbook.com/nxtbooks/trainingindustry/tiq_20190708
https://www.nxtbook.com/nxtbooks/trainingindustry/tiq_20190506
https://www.nxtbook.com/nxtbooks/trainingindustry/tiq_20190304
https://www.nxtbook.com/nxtbooks/trainingindustry/tiq_20190102
https://www.nxtbook.com/nxtbooks/trainingindustry/tiq_20181112
https://www.nxtbook.com/nxtbooks/trainingindustry/tiq_20180910
https://www.nxtbook.com/nxtbooks/trainingindustry/tiq_20180708
https://www.nxtbook.com/nxtbooks/trainingindustry/tiq_20180506
https://www.nxtbook.com/nxtbooks/trainingindustry/tiq_20180304
https://www.nxtbook.com/nxtbooks/trainingindustry/tiq_20180102
https://www.nxtbook.com/nxtbooks/trainingindustry/tiq_20171112
https://www.nxtbook.com/nxtbooks/trainingindustry/tiq_20170910
https://www.nxtbook.com/nxtbooks/trainingindustry/tiq_20170708
https://www.nxtbook.com/nxtbooks/trainingindustry/tiq_20170506
https://www.nxtbook.com/nxtbooks/trainingindustry/tiq_20170304
https://www.nxtbook.com/nxtbooks/trainingindustry/tiq_20171112_se
https://www.nxtbook.com/nxtbooks/trainingindustry/tiq_20161112
https://www.nxtbook.com/nxtbooks/trainingindustry/tiq_2016fall
https://www.nxtbook.com/nxtbooks/trainingindustry/tiq_2016summer
https://www.nxtbook.com/nxtbooks/trainingindustry/tiq_2016sales
https://www.nxtbook.com/nxtbooks/trainingindustry/tiq_2016spring
https://www.nxtbook.com/nxtbooks/trainingindustry/tiq_2016winter
https://www.nxtbook.com/nxtbooks/trainingindustry/tiq_2015outsourcing
https://www.nxtbook.com/nxtbooks/trainingindustry/tiq_2015fall
https://www.nxtbook.com/nxtbooks/trainingindustry/tiq_2015summer
https://www.nxtbook.com/nxtbooks/trainingindustry/tiq_2015leadership
https://www.nxtbook.com/nxtbooks/trainingindustry/tiq_2015spring
https://www.nxtbook.com/nxtbooks/trainingindustry/tiq_2015winter
https://www.nxtbook.com/nxtbooks/trainingindustry/tiq_2014fall
https://www.nxtbook.com/nxtbooks/trainingindustry/tiq_2014summer
https://www.nxtbook.com/nxtbooks/trainingindustry/tiq_2014spring
https://www.nxtbook.com/nxtbooks/trainingindustry/tiq_2014winter
https://www.nxtbook.com/nxtbooks/trainingindustry/tiq_2013fall
https://www.nxtbook.com/nxtbooks/trainingindustry/tiq_2013summer
https://www.nxtbook.com/nxtbooks/trainingindustry/tiq_2013spring
https://www.nxtbook.com/nxtbooks/trainingindustry/tiq_2013winter
https://www.nxtbook.com/nxtbooks/trainingindustry/tiq_2012fall
https://www.nxtbook.com/nxtbooks/trainingindustry/tiq_2012summer
https://www.nxtbook.com/nxtbooks/trainingindustry/tiq_2012spring
https://www.nxtbook.com/nxtbooks/trainingindustry/tiq_2012winter
https://www.nxtbook.com/nxtbooks/trainingindustry/tiq_2011fall
https://www.nxtbook.com/nxtbooks/trainingindustry/tiq_2011summer
https://www.nxtbook.com/nxtbooks/trainingindustry/tiq_2011spring
https://www.nxtbook.com/nxtbooks/trainingindustry/tiq_2011winter
https://www.nxtbook.com/nxtbooks/trainingindustry/tiq_2010fall
https://www.nxtbook.com/nxtbooks/trainingindustry/tiq_2010summer
https://www.nxtbook.com/nxtbooks/trainingindustry/tiq_2010spring
https://www.nxtbook.com/nxtbooks/trainingindustry/tiq_2010winter
https://www.nxtbook.com/nxtbooks/trainingindustry/tiq_2009fall
https://www.nxtbook.com/nxtbooks/trainingindustry/tiq_2009summer
https://www.nxtbook.com/nxtbooks/trainingindustry/tiq_2009spring
https://www.nxtbook.com/nxtbooks/trainingindustry/tiq_2009winter
https://www.nxtbook.com/nxtbooks/trainingindustry/tiq_2008fall
https://www.nxtbook.com/nxtbooks/trainingindustry/tiq_2008summer
https://www.nxtbook.com/nxtbooks/trainingindustry/tiq_2008spring
https://www.nxtbookmedia.com