Food Protection Trends - November/December 2019 - 537

*

*

*

Joanna Griffiths, Sara Mortimore, Neil Coole (neil.coole@
bsigroup.com), and Brian Perry, Ronald Burke (Ronald.
burke@ardentmills.com).
*
Leveraging modern pedagogical tools, techniques and
concepts for teaching. Critical Thinking/problem solving in
food safety environment.
*
Michael Kalish, Kara Baldus, Austin Welch (austin@sagemedia.com), Dina Scott (dascott@darden.com).
*
Food safety culture across the supply chain - people as
the common denominator.
*
Neil Coole (neil.coole@bsigroup.com), Joanna Meyer.
(Joanna.Meyer@mclaneco.com), Akhila Vasan (avasan@
iit.edu).
*
One Size Does Not Fit All: The Need for Customized Food
Safety Engagement Around the World - reviving from last
year.
*
Megan Kenjora, Elise Forward (Elise@ForwardFoodSolutions.
com).
Group #2: GFSI position paper.
*
GFSI Document - the usage of the document and what does
the industry want to be successful?
*
Overall low number of downloads and no one spoken with had
used the document within their business.
Activities completed or suggested:
*
Mentoring program in place throughout the business in terms
of food safety.
*
Determining metrics - support required on how this can be
achieved.
*
Practical approach to defining metrics and assessing culture.
*
Importance of engaging senior leadership - tips and tricks
to inform them of what it is and the benefit of an effective FS
culture.
*
Support to identify "influencers" within a business to assist in
continuing the message of food safety.
*
Processes for communicating performance throughout a business, what works effectively at different levels of the business?
*
How do you influence senior leadership, what tools can be
used to influence and demonstrate the importance of behavior?
*
Provide relevant stories to make it real and identify relevance
to the intended audience.
*
Discussion on performance throughout the business, empowering all employees to provide feedback and engage, provide
tools to continue engagement.
*
Establish true values of what a business can achieve, long
term planning for increased goals.
*
Have "culture champions" within a business, trained and
resource point for others.
*
Communicate the importance of managing the most important
GMPs, strategies for continued engagement.
*
Audit the plant/GMPs as a group to aid learnings.
*
Complexities of middle management/supervisors and understand what can be done to engage them and ensure ownership
- competing priorities and they become a potential bottleneck.
*
Similarities with other risk mitigation strategies, H&S etc.
empower to have a holistic oversight of compliance.
*
Lack of action with repeated issues drives the wrong culture,
becomes negative.
*
Actions to engage site leaders and identify bottlenecks.
*
Messaging and making it real, what's the norm? Need to provide the "whys" as well as the processes/programs.
*
Effective change management for existing, long term employees and new employees.
*
Leverage actions to provide catalysts for change to enforce
rules.
*
Design systems to become habits and the normal way of doing
things, remove confusion.
*
Consider employee retention and the reasons for a fluctuating
workforce.

*

*

§

*

*

Training references.
*
Varying levels of education and different languages - action
being taken to right size training to employee's needs.
*
Removing language from training material, pictorial training for
everyone, training tool for industry considering literacy levels
and languages barriers from different language spoken.
*
Stop retaining and hold managers accountable, drives ownership, reduces the burden to provide repeated training and shifts
responsibilities.
*
Provide training and have SQF practitioners in every department (not just food safety).
*
Challenges:
*
Approach to assessing FS culture seen as a "score" and pass
rather than a behavior assessment. Perception that actions can
be taken to pass the assessment/audit.
Group #3: Learnings from the Field.
*
Bertrand Emond & Neil Coole.
*
Breakout session.
*
Bertrand covered the new BRC issue 8 and the new clause on
Food Safety Culture.
*
1.1.2. The site's senior management shall have a documented
strategic plan for the development and continuing improvement
of food safety culture. This shall include:
* Defined activities involving all sections of the company.
* An action plan indicating how the activities will be undertaken
and intended timescales.
* Review of the effectiveness of completed activities. ***
***Audits against this bullet point to be deferred to year 2.
* Audits against this new clause started in February 2019.
* This is now one the most common non conformities, ranging
from no plan at all to poorly executed or covering wrong aspects.
* Neil introduced the brand new BSI Food Safety Culture PAS
(Publicly Available Specification) project and the roundtable
planned for Tuesday morning.
* Key areas where support is needed.
*
Communication.
*
How to have more effective comms (STOP Foodborne Illness
videos).
*
How to communicate with senior executives, C suite.
*
How to engage C suite (Park Doctrine, Delaware Supreme
Court ruling re. Blue Bells).
*
How to communicate with other parts of the business.
*
How to communicate messages as simply as possible without
jargon.
Key Performance Indicators (KPIs), Measurements.
*
How to set them right, how to get the right balance to ensure
right behaviors are driven; consider cost/benefit.
*
How to create sense of urgency to drive change within
business if have not had a crisis.
*
How to leverage other people's crisis to your benefit.
*
How to leverage own crisis to drive change.
*
How to integrate food safety related activities/initiatives to
other programs including H&S, environment, continuous
improvement.
*
How to drive good behavior as a whole covering all aspects
not just food safety.
*
How to engage and communicate with your suppliers.
Group #4: Trends, Webinars and Engagement.
*
Went over everyone's home countries/states.
*
Emphasized creating a vibe of momentum and excitement
about involvement and aim to keep it up over the next year.
*
Webinars are for everyone (check the IAFP Connect website).
Webinar ideas:
§
Update the recent Food Safety Culture webinar (from
3 years ago).

November/December Food Protection Trends

537

75



Food Protection Trends - November/December 2019

Table of Contents for the Digital Edition of Food Protection Trends - November/December 2019

Food Grade Dye for Assessment of Biofilm Removal from Stainless Steel by Cleaning and Sanitizing Agents
Coming Events
Industry Products
General Interest Paper The Need for Prevention-based Food Safety Programs for Fresh Produce
PDG Highlight Developing Food Safety Professionals PDG
Beyond the Bio Steve Murphy
Validating Responses to a Food Safety Survey with Observations of Food Preparation Behaviors Among Limited Resource Populations
IAFP 2019 IN REVIEW
Food Protection Trends - November/December 2019 - Cover1
Food Protection Trends - November/December 2019 - Cover2
Food Protection Trends - November/December 2019 - 435
Food Protection Trends - November/December 2019 - 436
Food Protection Trends - November/December 2019 - 437
Food Protection Trends - November/December 2019 - 438
Food Protection Trends - November/December 2019 - 439
Food Protection Trends - November/December 2019 - 440
Food Protection Trends - November/December 2019 - 441
Food Protection Trends - November/December 2019 - Food Grade Dye for Assessment of Biofilm Removal from Stainless Steel by Cleaning and Sanitizing Agents
Food Protection Trends - November/December 2019 - 443
Food Protection Trends - November/December 2019 - 444
Food Protection Trends - November/December 2019 - 445
Food Protection Trends - November/December 2019 - 446
Food Protection Trends - November/December 2019 - 447
Food Protection Trends - November/December 2019 - 448
Food Protection Trends - November/December 2019 - Validating Responses to a Food Safety Survey with Observations of Food Preparation Behaviors Among Limited Resource Populations
Food Protection Trends - November/December 2019 - 450
Food Protection Trends - November/December 2019 - 451
Food Protection Trends - November/December 2019 - 452
Food Protection Trends - November/December 2019 - 453
Food Protection Trends - November/December 2019 - 454
Food Protection Trends - November/December 2019 - 455
Food Protection Trends - November/December 2019 - 456
Food Protection Trends - November/December 2019 - 457
Food Protection Trends - November/December 2019 - 458
Food Protection Trends - November/December 2019 - 459
Food Protection Trends - November/December 2019 - 460
Food Protection Trends - November/December 2019 - 461
Food Protection Trends - November/December 2019 - 462
Food Protection Trends - November/December 2019 - 463
Food Protection Trends - November/December 2019 - 464
Food Protection Trends - November/December 2019 - IAFP 2019 IN REVIEW
Food Protection Trends - November/December 2019 - 466
Food Protection Trends - November/December 2019 - 467
Food Protection Trends - November/December 2019 - 468
Food Protection Trends - November/December 2019 - 469
Food Protection Trends - November/December 2019 - 470
Food Protection Trends - November/December 2019 - 471
Food Protection Trends - November/December 2019 - 472
Food Protection Trends - November/December 2019 - 473
Food Protection Trends - November/December 2019 - 474
Food Protection Trends - November/December 2019 - 475
Food Protection Trends - November/December 2019 - 476
Food Protection Trends - November/December 2019 - 477
Food Protection Trends - November/December 2019 - 478
Food Protection Trends - November/December 2019 - 479
Food Protection Trends - November/December 2019 - 480
Food Protection Trends - November/December 2019 - 481
Food Protection Trends - November/December 2019 - 482
Food Protection Trends - November/December 2019 - 483
Food Protection Trends - November/December 2019 - 484
Food Protection Trends - November/December 2019 - 485
Food Protection Trends - November/December 2019 - 486
Food Protection Trends - November/December 2019 - 487
Food Protection Trends - November/December 2019 - 488
Food Protection Trends - November/December 2019 - 489
Food Protection Trends - November/December 2019 - 490
Food Protection Trends - November/December 2019 - 491
Food Protection Trends - November/December 2019 - 492
Food Protection Trends - November/December 2019 - 493
Food Protection Trends - November/December 2019 - 494
Food Protection Trends - November/December 2019 - 495
Food Protection Trends - November/December 2019 - 496
Food Protection Trends - November/December 2019 - 497
Food Protection Trends - November/December 2019 - 498
Food Protection Trends - November/December 2019 - 499
Food Protection Trends - November/December 2019 - 500
Food Protection Trends - November/December 2019 - 501
Food Protection Trends - November/December 2019 - 502
Food Protection Trends - November/December 2019 - 503
Food Protection Trends - November/December 2019 - 504
Food Protection Trends - November/December 2019 - 505
Food Protection Trends - November/December 2019 - 506
Food Protection Trends - November/December 2019 - 507
Food Protection Trends - November/December 2019 - 508
Food Protection Trends - November/December 2019 - 509
Food Protection Trends - November/December 2019 - 510
Food Protection Trends - November/December 2019 - 511
Food Protection Trends - November/December 2019 - 512
Food Protection Trends - November/December 2019 - 513
Food Protection Trends - November/December 2019 - 514
Food Protection Trends - November/December 2019 - 515
Food Protection Trends - November/December 2019 - 516
Food Protection Trends - November/December 2019 - 517
Food Protection Trends - November/December 2019 - 518
Food Protection Trends - November/December 2019 - 519
Food Protection Trends - November/December 2019 - 520
Food Protection Trends - November/December 2019 - 521
Food Protection Trends - November/December 2019 - 522
Food Protection Trends - November/December 2019 - 523
Food Protection Trends - November/December 2019 - 524
Food Protection Trends - November/December 2019 - 525
Food Protection Trends - November/December 2019 - 526
Food Protection Trends - November/December 2019 - 527
Food Protection Trends - November/December 2019 - 528
Food Protection Trends - November/December 2019 - 529
Food Protection Trends - November/December 2019 - 530
Food Protection Trends - November/December 2019 - 531
Food Protection Trends - November/December 2019 - 532
Food Protection Trends - November/December 2019 - 533
Food Protection Trends - November/December 2019 - 534
Food Protection Trends - November/December 2019 - 535
Food Protection Trends - November/December 2019 - 536
Food Protection Trends - November/December 2019 - 537
Food Protection Trends - November/December 2019 - 538
Food Protection Trends - November/December 2019 - 539
Food Protection Trends - November/December 2019 - 540
Food Protection Trends - November/December 2019 - 541
Food Protection Trends - November/December 2019 - 542
Food Protection Trends - November/December 2019 - 543
Food Protection Trends - November/December 2019 - 544
Food Protection Trends - November/December 2019 - 545
Food Protection Trends - November/December 2019 - 546
Food Protection Trends - November/December 2019 - 547
Food Protection Trends - November/December 2019 - 548
Food Protection Trends - November/December 2019 - 549
Food Protection Trends - November/December 2019 - 550
Food Protection Trends - November/December 2019 - 551
Food Protection Trends - November/December 2019 - 552
Food Protection Trends - November/December 2019 - 553
Food Protection Trends - November/December 2019 - 554
Food Protection Trends - November/December 2019 - 555
Food Protection Trends - November/December 2019 - 556
Food Protection Trends - November/December 2019 - 557
Food Protection Trends - November/December 2019 - 558
Food Protection Trends - November/December 2019 - 559
Food Protection Trends - November/December 2019 - 560
Food Protection Trends - November/December 2019 - 561
Food Protection Trends - November/December 2019 - 562
Food Protection Trends - November/December 2019 - 563
Food Protection Trends - November/December 2019 - 564
Food Protection Trends - November/December 2019 - 565
Food Protection Trends - November/December 2019 - 566
Food Protection Trends - November/December 2019 - 567
Food Protection Trends - November/December 2019 - Beyond the Bio Steve Murphy
Food Protection Trends - November/December 2019 - 569
Food Protection Trends - November/December 2019 - 570
Food Protection Trends - November/December 2019 - PDG Highlight Developing Food Safety Professionals PDG
Food Protection Trends - November/December 2019 - General Interest Paper The Need for Prevention-based Food Safety Programs for Fresh Produce
Food Protection Trends - November/December 2019 - 573
Food Protection Trends - November/December 2019 - 574
Food Protection Trends - November/December 2019 - 575
Food Protection Trends - November/December 2019 - 576
Food Protection Trends - November/December 2019 - 577
Food Protection Trends - November/December 2019 - 578
Food Protection Trends - November/December 2019 - 579
Food Protection Trends - November/December 2019 - Industry Products
Food Protection Trends - November/December 2019 - 581
Food Protection Trends - November/December 2019 - 582
Food Protection Trends - November/December 2019 - 583
Food Protection Trends - November/December 2019 - 584
Food Protection Trends - November/December 2019 - 585
Food Protection Trends - November/December 2019 - Coming Events
Food Protection Trends - November/December 2019 - Cover3
Food Protection Trends - November/December 2019 - Cover4
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