In Broadcast - June 2021 - 24

24
www.inbroadcast.com | Vol: 11 - Issue 6 | June 2021
InStudio
Top class performance requires more
than just a top-notch product
By Graham Denyer, Customer Support Manager...
hotoku's robotic camera systems
are designed and built to withstand
the demands of high-profile, 24/7
operations. The systems' consistent
ability to deliver the maximum level of
performance has made them a choice
amongst
TV
studios
and
national
parliaments all over the world. But a
system's performance and long-term
reliability is the result of more than just
its product design. It's also dependent
on a well commissioned setup and
careful configuration.
Shotoku's Customer
Support
Engineers have a deep understanding
of the systems, the applications, and
the pressure the equipment endures
over its lifetime. Our customers expect
excellence along with the assurance
that everything is working at full
capacity - from day one. Starting with
the initial installation of the customer's
payload when static and dynamic
balance will be correctly adjusted
keeping the pan and tilt head in
S
perfect balance. Advanced motion
control sub-systems are individually
adjusted to achieve exact acceleration
and deceleration profiles for the load
characteristics.
Once fully installed, it's
commonplace for a Shotoku engineer
to provide complete training
tailored to the system. All necessary
information is supplied to ensure any
issues can be diagnosed quickly by
the customer's own technical staff,
then rectified locally, or if necessary,
the customer can pass good quality
diagnostic information to Shotoku for
more in-depth support.
Many customers will hold a final
system acceptance, working closely
with our engineer to verify that
required performance and capabilities
are being met. The system can
then be put into service with full
confidence. For some suppliers, this
might be the end of the relationship,
but at Shotoku it's just the beginning.
If a technical problem
arises during operation the
customer will have access
to a highly experienced
engineer that
lead
to
regardless
a
of
will normally
resolution,
the
when
system was installed. This
level of service is available
to all customers
and
we
Customers are strongly encouraged
to remain in contact, to ask questions
or simply report their experiences.
Feedback from customers who use
our systems day after day is invaluable
and it informs everything we do in
subsequent development plans. That's
what makes the Shotoku system
so perfectly matched to so many
applications - years of experience of
real users in real situations.
will never refuse to assist
because a caller can't recite
a 10-digit service ID! " First,
fix the problem " is always the
Shotoku rule.
Although our many SLA
customers can expect guaranteed,
prioritised responses, it doesn't
matter who you are, or where in the
world your system is installed, an
experienced Shotoku engineer
will
always be available to get things back
to normal as quickly as possible.
Because at Shotoku we know that
even the best product is just a product,
but great service is so much more. It's
personal.
KMU-200 - Production At Your Fingertips
C
COVID Crisis
reating video is all everybody
wants at the moment. During the
recognized
Datavideo
the great importance of video and
the opportunities for live streaming
video as an alternative for faceto-face
contact. One of the major
downsides of live streaming video,
and video production in general, is
the steep learning curve that endusers
have to climb. Try learning your
sales department in how to set up a
streaming encoder and wire a complete
production facility!
Datavideo is a manufacturer of AV
and broadcasting equipment with
more than 35 years of experience in
creating easy to use but high-quality
video equipment without breaking the
bank. The latest invention of Datavideo
is called the KMU-200. This all-in-one
production station delivers stunning
streaming video and recordings on an
SD card that can be used on your PC
directly. If you encounter the KMU-200
on your desk for the first time, you'll
see a rather large tablet computer with
some buttons and a joystick around it.
You can easily connect a 4K/UHD
camera to the HDMI input, and a
regular PC to the other HDMI input. By
using the touch screen, you can create
cutout windows, or regions of interest
in the 4K feed. The full shot and all
the cutouts are available as sources
to which you can switch, like a regular
multi-camera setup. This way you can
create, for instance, an interview video
with multiple persons by just using a
single stationary camera! With a built
in streaming encoder, audio mixer and
recorder this is truly all you need for
your professional video production.
Vertical
video
is
the
latest
trend
in video production. These videos
are not regular widescreen 16:9, but
rotated 90 degrees to make them
9:16. These videos are full screen
on a portrait held smartphone, and
that's what's so attractive to them.
The KMU-200 can seamlessly switch to
9:16 video by pressing a single button.
Also the streaming encoder and SD
card recorder built in is completely
compatible with 9:16 video.
KMU-200 is also completely
compatible with dvCloud. This
innovative cloud platform is a
subscription model by Datavideo
Datavideo is one of the manufacturers that creates easy to use production tools, whilst keeping it budget
friendly. Meet the KMU-200, an all-in-one production station that you operate as if it's your iPad...
that
ingests your stream and can
redistribute this to multiple platforms.
By using SRT encoding from the KMU200
to the cloud you can even stream
successfully by using your phone as
the main internet connection. dvCloud
also uses fixed ingestion URL's, so
it's a one time setup on the KMU-200
and your end user will never have to
bother setting it up again.
KMU-200 is an innovative product
that boasts endless creative features
to an entry level market. The virtual
cameras add a dynamic effect to
your production whilst keeping it
manageable for a single operator.
Built in streaming and recording
minimize extra peripherals and assure
portability.
Optional vertical video
makes this unit future proof for mobile
social media use. This is an all in one
unit at an incredible price point.
For more information and where-tobuy
addresses, please go to:
https://www.datavideo.com

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In Broadcast - June 2021

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