University Business May 2018 - 43

SPONSORED CONTENT

University Business collaborated with FedEx Office to
develop and deploy this survey of higher ed leaders,
exploring the changing environment on campuses when it
comes to campus mail and package delivery. Deployed on
March 1, 2018, some 348 college and university leaders from
a variety of institution types and sizes responded.

What would you say are the biggest
complaints about package delivery
on your campus by recipients?

34%

23%

22%

16%

Delayed delivery

Inconvenient times
for package pickup

When a student
or faculty member
receives a package on
campus, how are they
notified that it has
arrived?

Automated email 41%
Campus mail 31%
Phone call 10%
Text message 7%

Recipients aren't alerted
when packages are ready
for pickup

Packages get lost or
picked up by wrong person

"This survey identified
a variety of logistical
challenges that a partner
like FedEx Office can
provide expertise in
addressing," says Lisa
Honaker, Managing
Director, FedEx Office.
"We can offer solutions
for adding storage space,
improving the efficiency of
operations and updating
package delivery and
notification systems on
campus."

When students at your institution order
packages, where are they delivered?

To a single central location or mailroom on campus 66%
To multiple locations or mailrooms around campus 10%
Directly to residence halls or housing complexes 9%
Directly to students' rooms or apartments 2%

To learn more about how FedEx Office can provide
package and mail support for your campus, go to
fedex.com/oncampus.


http://fedex.com/oncampus

Table of Contents for the Digital Edition of University Business May 2018

University Business May 2018 - Cover1
University Business May 2018 - Cover2
University Business May 2018 - 1
University Business May 2018 - 2
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University Business May 2018 - Cover3
University Business May 2018 - Cover4
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https://www.nxtbook.com/nxtbooks/pmg/ub201501
https://www.nxtbook.com/nxtbooks/pmg/ub201501_FinancialServicesGuide
https://www.nxtbook.com/nxtbooks/pmg/ub201412
https://www.nxtbook.com/nxtbooks/pmg/ub201411
https://www.nxtbook.com/nxtbooks/pmg/ub201410
https://www.nxtbook.com/nxtbooks/pmg/ub201409
https://www.nxtbook.com/nxtbooks/pmg/ub201408
https://www.nxtbook.com/nxtbooks/pmg/ub201408_ConsultantsGuide
https://www.nxtbook.com/nxtbooks/pmg/ub201407
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https://www.nxtbook.com/nxtbooks/pmg/ub201306_AudioVisualSolutions
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https://www.nxtbook.com/nxtbooks/pmg/ub201301
https://www.nxtbook.com/nxtbooks/pmg/ub201301_FinancialServicesGuide
https://www.nxtbook.com/nxtbooks/pmg/ub1212
https://www.nxtbook.com/nxtbooks/pmg/ub1112
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https://www.nxtbook.com/nxtbooks/pmg/ub070812
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https://www.nxtbook.com/nxtbooks/pmg/ub_avguide0612
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https://www.nxtbook.com/nxtbooks/pmg/ub_financeguide0112
https://www.nxtbook.com/nxtbooks/pmg/ub1211
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