University Business November/December 2019 - 53

SPONSORED CASE STUDY

Helping University of Wyoming
reimagine human resources
Cloud-based Human Capital Management suite improves employee experience

O

racle's suite of products not
only saves time and money
on the timekeeping, absence
management and payroll process for
the University of Wyoming's 8,000
employees, but has also transformed
how staffers recruit, hire, train and
review workers.
"Hiring was based on the minimum
job requirements and on knowledge,
skills and abilities," says Mark Bercheni,
interim associate vice president of
human resources. "Training was freeform with your supervisor. Performance
was based on goals and job duties."
Today, job profiles include required
competencies, which are the basis for
recruiting, training and performance
reviews. "These competencies flow
through most of the employee's life
cycle," Bercheni says. "We didn't have
anything like that before Oracle."
Phase-in, buy-in are key
The different modules, starting with
financial tracking and reporting,
were phased in over two years. "The
project took longer to complete that
way, but we were able to introduce
changes in small, manageable doses.
Communication was also key to
getting campus buy-in," Bercheni adds.
"Without it, implementation would
have been much harder."
Feedback before and during
implementation played an important
role as well.
'Different perspectives'
"We brought in campus users to
help with configuration and testing,"
Bercheni says. "We, of course, saw
things from an HR, payroll and finance

"We have competencies that flow through
most of the employee's life cycle. We didn't
have anything like that before Oracle."
perspective, but we got entirely
different perspectives on how things
should work, and we developed
business processes based on that input.
"Communication across campus has
changed as a result," Bercheni says, "and
that's better for us."
'More streamlined and efficient'
To appreciate Oracle Human Capital
Management (HCM)'s impact on the
University of Wyoming staff, one need
only look at the process of submitting
a student employee's time sheet before
and after implementation of the cloudbased system.
Before, an employee would print a
time sheet, complete the document
by hand, and sign it so his boss Laura

For more information, please visit education.oracle.com
Share this story online at UBmag.me/wyoming

Shevling, senior director of financial
systems and business optimization at
the university, could sign it. Shevling
would bring the document across
campus to the university timekeeper,
who would key the student's hours into
his computer, print a new time sheet,
sign it, and have the waiting Shevling
sign it to validate that the hours were
entered correctly. "That was for one
student worker, twice a month. We
have some units, like residence life
and dining, with hundreds of student
employees," Shevling says.
After implementing HCM Cloud, "My
student worker now logs in, enters his
time, and routes his time sheet to me
for approval," says Shevling. "It's way
more streamlined and efficient."


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University Business November/December 2019

Table of Contents for the Digital Edition of University Business November/December 2019

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