Fixed Ops Magazine 2022 Vol 19-1 - 28

FEATURE BY CORY COLER
WHAT IS
THE $120,000
QUESTION?
Kiosk Question Helps Convert Vehicles in for Service
to Inventory for Dealership
n the spring of 2021, a dealership in Texas discovered
a way to secure inventory by asking a simple question
to many of its service customers. The impact
of asking this question has had a dramatic effect on its
bottom line, going from between $15,000 and $30,000
per month in profit off of trades sourced from the service
lane to between $80,000 and $120,000 per month.
I
The question is simple, " Do you want to know what your
car is worth today? "
That question may be simple, but the process that occurs
after an affirmative response is fueled by technology
that takes things to the next level; and it all starts
with where the question comes from.
A CONVENIENT KIOSK
At South Toyota in Texas, almost every service customer
checks in through a kiosk. Part of that process is a
forced march of customizable screens with questions
the customer must answer to complete the process, all
taking an average of two minutes or less.
28

Fixed Ops Magazine 2022 Vol 19-1

Table of Contents for the Digital Edition of Fixed Ops Magazine 2022 Vol 19-1

Fixed Ops Magazine 2022 Vol 19-1 - 1
Fixed Ops Magazine 2022 Vol 19-1 - 2
Fixed Ops Magazine 2022 Vol 19-1 - 3
Fixed Ops Magazine 2022 Vol 19-1 - 4
Fixed Ops Magazine 2022 Vol 19-1 - 5
Fixed Ops Magazine 2022 Vol 19-1 - 6
Fixed Ops Magazine 2022 Vol 19-1 - 7
Fixed Ops Magazine 2022 Vol 19-1 - 8
Fixed Ops Magazine 2022 Vol 19-1 - 9
Fixed Ops Magazine 2022 Vol 19-1 - 10
Fixed Ops Magazine 2022 Vol 19-1 - 11
Fixed Ops Magazine 2022 Vol 19-1 - 12
Fixed Ops Magazine 2022 Vol 19-1 - 13
Fixed Ops Magazine 2022 Vol 19-1 - 14
Fixed Ops Magazine 2022 Vol 19-1 - 15
Fixed Ops Magazine 2022 Vol 19-1 - 16
Fixed Ops Magazine 2022 Vol 19-1 - 17
Fixed Ops Magazine 2022 Vol 19-1 - 18
Fixed Ops Magazine 2022 Vol 19-1 - 19
Fixed Ops Magazine 2022 Vol 19-1 - 20
Fixed Ops Magazine 2022 Vol 19-1 - 21
Fixed Ops Magazine 2022 Vol 19-1 - 22
Fixed Ops Magazine 2022 Vol 19-1 - 23
Fixed Ops Magazine 2022 Vol 19-1 - 24
Fixed Ops Magazine 2022 Vol 19-1 - 25
Fixed Ops Magazine 2022 Vol 19-1 - 26
Fixed Ops Magazine 2022 Vol 19-1 - 27
Fixed Ops Magazine 2022 Vol 19-1 - 28
Fixed Ops Magazine 2022 Vol 19-1 - 29
Fixed Ops Magazine 2022 Vol 19-1 - 30
Fixed Ops Magazine 2022 Vol 19-1 - 31
Fixed Ops Magazine 2022 Vol 19-1 - 32
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Fixed Ops Magazine 2022 Vol 19-1 - 37
Fixed Ops Magazine 2022 Vol 19-1 - 38
Fixed Ops Magazine 2022 Vol 19-1 - 39
Fixed Ops Magazine 2022 Vol 19-1 - 40
Fixed Ops Magazine 2022 Vol 19-1 - 41
Fixed Ops Magazine 2022 Vol 19-1 - 42
Fixed Ops Magazine 2022 Vol 19-1 - 43
Fixed Ops Magazine 2022 Vol 19-1 - 44
Fixed Ops Magazine 2022 Vol 19-1 - 45
Fixed Ops Magazine 2022 Vol 19-1 - 46
Fixed Ops Magazine 2022 Vol 19-1 - 47
Fixed Ops Magazine 2022 Vol 19-1 - 48
Fixed Ops Magazine 2022 Vol 19-1 - 49
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Fixed Ops Magazine 2022 Vol 19-1 - 56
Fixed Ops Magazine 2022 Vol 19-1 - 57
Fixed Ops Magazine 2022 Vol 19-1 - 58
Fixed Ops Magazine 2022 Vol 19-1 - 59
Fixed Ops Magazine 2022 Vol 19-1 - 60
Fixed Ops Magazine 2022 Vol 19-1 - 61
Fixed Ops Magazine 2022 Vol 19-1 - 62
Fixed Ops Magazine 2022 Vol 19-1 - 63
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Fixed Ops Magazine 2022 Vol 19-1 - 65
Fixed Ops Magazine 2022 Vol 19-1 - 66
Fixed Ops Magazine 2022 Vol 19-1 - 67
Fixed Ops Magazine 2022 Vol 19-1 - 68
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