TABLE OF CONTENTS 10 16 75 YEARS OF EQUIPPING DEALERS FOR SUCCESS BY: PETE LIEBETREU with HUNTER Engineering Company 22 SERVICE DOOR UPGRADE TIME? BY: MICHAEL WATKINS with RYTEC Doors 16 MARCH / APRIL 2022 20 28 EV HOME CHARGERS BY: JOSH ROBIN with CORNICE TECHNOLOGY 14 52 48 26 34 FOUR INITIATIVES FOR SERVICE SUCCESS BY: OWEN MOON with FIXED OPS DIGITAL 56 LETTER FROM THE PUBLISHER BY: RON OVERS with FIXED OPS MAGAZINE SERVICE DEPARTMENT THREE " C " S OF WARRANTY CLAIMS BY: JOE McCUE with PENCIL WRENCH PARTS DEPARTMENT GROW LOCAL WHOLESALE PARTS BIZ BY: IBRAHIM MESBAH with RevolutionParts NEW PRODUCT FIXING FOREVER BY: JOSH SINSKI with ForeverCar 60 ADMINISTRATION DEPARTMENT A CRYSTAL BALL BY: DAVID BOYLE with TraXtion 30 SHOP EFFICIENCY BY: DUSTIN JONES with Rapid Recon 38 66 INDUSTRY NEWS 36 42 OVERCOME NEW TECHNOLOGY STRUGGLES BY: LAWSON OWEN with Proactive Dealer Solutions 66 DIRECTORY OF ADVERTISERS