Fixed Ops Magazine - 2023 Vol 20 02 - 16

LETTER FROM THE PUBLISHER
AN AMAZING ISSUE -
PACKED WITH CONTENT
Every issue of Fixed Ops Magazine focuses on helping you make
your dealership better in a number of ways. Areas we cover include
enhanced customer experience, improved margins and
profitability, hiring and training service professionals, new ideas,
and profit centers. I can't wait to hear which articles you enjoyed
most after you have read this issue. We are so excited about the
articles from Ed Roberts, COO at Bozard Ford Lincoln, talking
about Leadership and training, Josh Allen, Sr. Vice President
at Reynolds & Reynolds focusing on never cutting corners, as
well as several exceptional parts related articles. There is even
a " think outside the (F&I) box " article from Rebecca Chernek
talking about her experience establishing an effective working
relationship between Service and F&I. We all feel the pressure
to deliver exceptional results and Katie Mares, author of Custom
Her Experience helps us better understand hiring for merit &
cultivating diversity in your workforce.
Though we can all feel some uncertainty in the economy, the
reality is that business is good and can be even better. Tim Hardin,
Sr. VP at Epicor, shares some statistics in his article revealing
that we have great growth potential if we look beyond the
narrow scope of the business we seek today. I hope you enjoy
this issue as much as we have enjoyed assembling these great
articles for you.
If you are considering advertising in Fixed Ops Magazine,
there simply has never been a better time to reach decision
makers in Franchise Dealerships across the country. Every
month we update our subscription database, adding new
decision makers and replacing those no longer in those key
positions. Keep in mind, there are 16,682 dealers across this
country. You can reach every dealer at a cost that is extremely
affordable by simply being part of our magazine. We are one
of the few publications that allows you to share your expertise
with readers across the country by providing an article on a
subject that is your passion. Email/Text/Call me for details. I
want to help you succeed if you have an exceptional product
or program concept for our subscribers.
As the Fixed Ops Community continues to grow, we thank you
for making our magazine one of the great meeting places for
new ideas and solving complex issues. Follow us on LinkedIn
and make sure you subscribe to our digital as well as our print
magazine. Did I mention that a subscription is free to decision
makers across the country? Thank you for investing in yourself
by being a loyal reader of our publication.
17853 SANTIAGO BLVD., STE. 107-467
VILLA PARK, CA 92861
PHONE 714-803-5476
INFO@FIXEDOPSMAG.COM
WWW.FIXEDOPSMAG.COM
PUBLISHER
RON OVERS
PHONE: 714-803-5476
RON@FIXEDOPSMAG.COM
CIRCULATION
INFO@FIXEDOPSMAG.COM
ART DIRECTOR
JEN HUPPERT
JEN@FIXEDOPSMAG.COM
Fixed Ops Magazine is published by Prism Automotive,
LLC, 17853 Santiago Blvd., Suite 107-467, Villa
Park, CA 92861. Subscriptions are free to qualified
subscribers in the U.S. who are active as fixed operations
directors or service managers of franchised
automobile dealerships. Additional subscriptions are
available at: $30/year/US; $45/year/Canada; $90/year/
other foreign. Single issue price, $10. POSTMASTER:
Send address changes to:
Fixed Ops Magazine, 17853 Santiago Blvd.,
Suite 107-467, Villa Park, CA 92861.
Reproduction or use, without express written permission
of publisher, of editorial or graphic content in any
manner is prohibited. The statements and opinions
expressed herein are those of individual authors and
do not necessarily represent the views of Fixed Ops
Magazine or Prism Automotive, LLC. The appearance
of advertisers does not constitute an endorsement of
the products or services featured. All rights reserved.
RON OVERS - PUBLISHER
FIXED OPS MAGAZINE
714-803-5476
RON@FIXEDOPSMAG.COM
16
TO VIEW THE DIGITAL EDITION
OF FIXED OPS MAGAZINE, VISIT:
WWW.FIXEDOPSMAG.COM
http://WWW.FIXEDOPSMAG.COM http://WWW.FIXEDOPSMAG.COM

Fixed Ops Magazine - 2023 Vol 20 02

Table of Contents for the Digital Edition of Fixed Ops Magazine - 2023 Vol 20 02

Fixed Ops Magazine - 2023 Vol 20 02 - 1
Fixed Ops Magazine - 2023 Vol 20 02 - 2
Fixed Ops Magazine - 2023 Vol 20 02 - 3
Fixed Ops Magazine - 2023 Vol 20 02 - 4
Fixed Ops Magazine - 2023 Vol 20 02 - 5
Fixed Ops Magazine - 2023 Vol 20 02 - 6
Fixed Ops Magazine - 2023 Vol 20 02 - 7
Fixed Ops Magazine - 2023 Vol 20 02 - 8
Fixed Ops Magazine - 2023 Vol 20 02 - 9
Fixed Ops Magazine - 2023 Vol 20 02 - 10
Fixed Ops Magazine - 2023 Vol 20 02 - 11
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Fixed Ops Magazine - 2023 Vol 20 02 - 14
Fixed Ops Magazine - 2023 Vol 20 02 - 15
Fixed Ops Magazine - 2023 Vol 20 02 - 16
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