6. THEY HOLD MONTHLY REVIEW MEETINGS Parts Managers have historically been trained to evaluate the effectiveness of their inventory solely on how individual parts sell, whereas upper management looks at parts inventory as a true investment concerning themselves with when parts are both bought and sold. The top Parts Managers we know hold monthly inventory reviews to ensure everyone is on the same page and there are no surprises. The reviews can go a long way in clearing up any future fill rate headaches and bad information housed within the DMS. SUPPORT YOUR PARTS MANAGERS AND HELP THEM SUCCEED In our experience, Parts Managers are under-appreciated. While they are responsible for the second largest cash investment the dealership can make (the parts inventory), they are often overwhelmed with day-today tasks. As a result, parts inventory health falls by the wayside. Valuing your parts leaders enough to listen, help identify problem areas, and then giving them the tools to succeed are key for these valuable employees' long-term support and happiness. Kaylee Felio is the Sales and Marketing Manager at PartsEdge and can be reached at Kaylee. Felio@partsedge.com. 56