HRO Today April 2016 - 31

Talent Management
The New
Total Workforce
How to ease into the changing labor marketplace with different types
of workers.
By Russ Banham
Imagine it's the year 2030 and the company's annual
holiday party has just begun. A generation ago, there'd
be all 500 employees here wearing funny hats, Jim getting
a bit tipsy again, and needing a ride home. Today, Jim
is gone and there are 60 full-time, salaried employees
in attendance. The other 270 contingent workers are
probably home with their families.
Welcome to the total workforce, the term describing the
diverse mix of full-time employees and contingent workers
sprouting across the business landscape. The latter group
of workers comprises the growing number of provisional,
non-permanent workers, such as freelancers, independent
contractors, temporary contract workers, and consultants.
A study by Intuit predicts that 40 percent of American
workers will fall into this category by 2020, employed on
short-term assignments or gigs-hence the coining of
another new phrase, the gig economy.
Hiring these workers used to fall to a company's
procurement organization: the same folks that buy the
computers and hire different vendors. This is increasingly
no longer the case, with more and more HR leaders taking
on the responsibility of the total workforce manager.
Given today's patchwork quilt of worker types, this is
a good thing. No function is better equipped to take
on this transformative task than an organization's HR
department.
The reason is because the most important capital to a
business is its human capital. And right now this capital
is in fl ux. " The defi nition of an 'employee' is being
redefi ned, " says Josh Bersin, principal of Bersin by
Deloitte, at Deloitte Consulting LLC. " A signifi cant increase
in non-salaried workers is expected in the next three to
fi ve years. Faced with this upheaval, many employers are
frankly confused and grappling with how to manage this
new workforce. "
The New Paradigm
According to the recent Deloitte Global Human Capital
Trends 2016 report, more than 70 percent of the 7,000
companies surveyed by the consulting fi rm are having
APRIL 2016 | www.hrotoday.com
[31]
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HRO Today April 2016

Table of Contents for the Digital Edition of HRO Today April 2016

HRO Today April 2016 - 1
HRO Today April 2016 - 2
HRO Today April 2016 - 3
HRO Today April 2016 - 4
HRO Today April 2016 - 5
HRO Today April 2016 - 6
HRO Today April 2016 - 7
HRO Today April 2016 - 8
HRO Today April 2016 - 9
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HRO Today April 2016 - 11
HRO Today April 2016 - 12
HRO Today April 2016 - 13
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HRO Today April 2016 - 15
HRO Today April 2016 - 16
HRO Today April 2016 - 17
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