HRO Today April 2016 - 42

Workforce Management
Operating on All
Cylinders?
Ways organizations can combat under-performance due to
presenteeism.
By Dr. David Batman
In any business, the biggest single cost is likely to be its
workforce, representing nearly 70 percent of operating
expenses on average, fi nds a SHRM study. So it's no
surprise that organizations are always exploring new
ways to improve employee performance and productivity
in order to maximize the value of their investment in
people.
In the past, businesses have attempted to measure
productivity by looking at indicators like absenteeism.
But a new study of 2,000 employees by Global Corporate
Challenge (GCC) shows that this isn't the real culprit.
[42]
HRO TODAY MAGAZINE | APRIL 2016
Clocking on and checking out: Why your employees may
not be working at optimum levels and what you can do
about it found that while employees were absent from
work an average of four days per year, they reported
being unproductive for a staggering 57.5 days per year.
That's equivalent to almost three working months!
The cost to business is enormous. Absent workers cost
employers around $150 billion per year-a line item that
is painfully visible on the annual budget spreadsheet.
Much more subtle than absenteeism, presenteeism is
when an employee physically turns up at work but is not

HRO Today April 2016

Table of Contents for the Digital Edition of HRO Today April 2016

HRO Today April 2016 - 1
HRO Today April 2016 - 2
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HRO Today April 2016 - 5
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