HRO Today April 2016 - 43

Workforce Management
Presenteeism is
when an employee
physically turns
up at work but is
not working at full
productivity.
working at full productivity. Presenteeism can be harder
to measure, but the cost to business is 10 times higher
than absenteeism. Different research from Gallup, PwC
and Direct Health Solutions calculates the cost being
$1,500 billion per year. These findings back up what other
recent research shows: Businesses that want to improve
productivity should focus first on reducing presenteeism.
Underperforming employees impact a company's bottom
line but they can also cause more insidious damage.
Tension and conflict with stressed, underperforming
staff can impact the overall morale of teams. Sleep
patterns are often the first thing affected by stress.
Overtired employees may make mistakes that could
have serious implications on business reputation or be
easily distracted and at risk of causing accidents. Ensure
a healthy relationship with team members so employees
feel comfortable speaking up when they are struggling
and can gain support early when they need it.
Often the challenges that lead to presenteeism have
nothing to do with the workplace. Causes include
financial hardship, relationship issues, illness, and mental
health challenges. But when the issues are job-related,
organizations have much more freedom to directly
intervene, support employees, and help provide a
solution.
Common job-related challenges include:
* overwhelmed by workload
* experiencing a challenging relationship in the
workplace
* frustrated by blockages in the chain of command
Presenteeism is easy to spot if managers know the
signs. Stressed employees may suffer from fatigue, have
concentration problems, or experience inattention. They
may make mistakes, have accidents, or become impatient,
and have increased conflict with other team members.
Pay attention and make note if something has changed.
Change is a red flag and can signal that employees are
struggling. If an employee has been a model team
member who suddenly begins to have relational or
performance problems at work, this is a strong indicator
that something may be wrong.
To support team members, have a quiet, private
conversation. This is the first step to finding out what
your employee needs to get back on track. But addressing
presenteeism directly is difficult because it's a symptom
of an underlying problem-not the problem itself. The
challenge here is twofold:
Presenteeism can cost
businesses 10 times more than
absenteeism, averaging
$1,500 billion per year.
APRIL 2016 | www.hrotoday.com
[43]
http://www.hrotoday.com

HRO Today April 2016

Table of Contents for the Digital Edition of HRO Today April 2016

HRO Today April 2016 - 1
HRO Today April 2016 - 2
HRO Today April 2016 - 3
HRO Today April 2016 - 4
HRO Today April 2016 - 5
HRO Today April 2016 - 6
HRO Today April 2016 - 7
HRO Today April 2016 - 8
HRO Today April 2016 - 9
HRO Today April 2016 - 10
HRO Today April 2016 - 11
HRO Today April 2016 - 12
HRO Today April 2016 - 13
HRO Today April 2016 - 14
HRO Today April 2016 - 15
HRO Today April 2016 - 16
HRO Today April 2016 - 17
HRO Today April 2016 - 18
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HRO Today April 2016 - 20
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HRO Today April 2016 - 24
HRO Today April 2016 - 25
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