HRO Today April 2018 - 36

Talent Acquisition
3. Secure buy-in from senior leadership. A recent Global
Workforce Solutions survey by Pontoon revealed that
49 percent of respondents stated complexity was their
biggest barrier to implementing a total talent acquisition
approach, as it is difficult to change a process that has
been in place for years.
While the change management associated with combining
MSP and RPO processes may be challenging, these
difficulties can be mitigated with a proactive approach
that is supported by executive leadership.
" Critical to the success of such a fundamental change
is the full involvement and active support of executive
leadership, " AgileOne's Carvalho explains. " Key
stakeholders need to understand the full scope of issues
that will be affected by the change and be given realistic
timelines to execute. For example, the change to total
workforce solutions will require merging HR, talent
acquisition, and procurement. Executive leadership needs
to consider the new organizational chart in advance
and support the chosen leader and new objectives. This
proactive clarity and organizational support naturally
promotes collaboration. "
4. Invest in new technology. The next critical step to
restructuring a traditional workforce model is the
adoption of new technology that is better integrated
across business functions. " You need an infrastructure
to support the total workforce solution. This starts by
reviewing your HRIS or other technology platform.
Ultimately you will need systems that operate in
unison to give you true visibility into spend, usage, and
productivity... The program needs to be enabled by a
technology that offers appropriate analytics and visibility
and monitors the performance and utilization of resources
against requirements, " says Hock.
In addition to improving efficiency, Carvalho believes that
new technology can improve program implementation
by mitigating compliance risks and providing every team
member with one set of tools in pursuit of a unified goal.
5. Provide support, communication, and education.
Managing the shift toward a total workforce solution
requires frequent communication of the organizational
strategy and performance goals. " Visibility promotes
empathy and support brings collaboration, " says Carvalho.
" The new organizational chart, frequent top-down
communication, and shared performance goals will create
a productive atmosphere. "
[36]
HRO TODAY MAGAZINE
|
APRIL 2018
49%
of organizations state that complexity is
their biggest barrier to implementing a
total workforce solution.
Source: Pontoon
Demonstrating a business case for the initiative through
concrete data is also a good strategy for getting team
members on board. " The change management required is
a lot easier if you take the guesswork out of the benefits
of a combined strategy. Get the empirical evidence to
make informed decisions together, " says Morton.
This combined with data sharing and training will better
equip the entire organization to recommend and support
additional change. " New departments may be adding new
types of workers they haven't used before, so educating
the organization on the nuances associated with different
worker types is essential, " Carvalho says.
6. Don't be afraid to experiment. Even after adopting a
total workforce solution, it is important that organizations
don't stifle their creativity in their approach to talent.
" Express a true freedom to innovate in your approach,
and don't be afraid to hear new points of view or try
new things, " advises Carvalho. " Learn from outcomes
that are not successful and celebrate those that are. This
isn't the time for micro-management; trust your teams,
your partners, and the process. Good things are on the
horizon! "

HRO Today April 2018

Table of Contents for the Digital Edition of HRO Today April 2018

HRO Today April 2018 - 1
HRO Today April 2018 - 2
HRO Today April 2018 - 3
HRO Today April 2018 - 4
HRO Today April 2018 - 5
HRO Today April 2018 - 6
HRO Today April 2018 - 7
HRO Today April 2018 - 8
HRO Today April 2018 - 9
HRO Today April 2018 - 10
HRO Today April 2018 - 11
HRO Today April 2018 - 12
HRO Today April 2018 - 13
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HRO Today April 2018 - 15
HRO Today April 2018 - 16
HRO Today April 2018 - 17
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