2021 Baker's Best - 26

TOP RECOGNITION PROVIDERS
Recognition
Hard
at Work
Two organizations share how reinforcing positive behaviors and
company values through recognition helps drive employee engagement.
By Debbie Bolla
Recognition is a proven lever that drives employee
engagement and company culture. In fact, according to
Achievers' 2021 Engagement and Retention Report, 85%
of employees report that when they are recognized, they
are motivated to work harder. Such is the case for CAA
Club Group (CCG).
" Aligning recognition to employee engagement helps us
align with corporate CCG values and reinforces a culture
of gratitude and inclusivity throughout our organization, "
explains Mara Notarfonzo, vice president of total rewards
for the organization. " It has also proven to increase
productivity among colleagues as it reinforces positive
behaviors and human connection. "
From giving a simple thank you to acknowledging
team success on the company's social platform from
Workhuman, real-time recognition is a critical part of the
employee experience at CCG that resonates for weeks
after it is given. " Celebrating each other's success is not
just beneficial for recognition recipients, but also for the
company as a whole in creating organic human moments
that lend to a culture of inclusivity, safety, and gratitude, "
she says.
Recognition programs that increase employee
engagement are often tied to organizational values
and work in tandem to shape company culture. When
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BAKER'S BEST 2021 - www.hrotoday.com
managers acknowledge core behaviors and actions,
those behaviors are seen by other employees and often
repeated.
This effect can be even more powerful when the whole
workforce gets involved. Chris French, executive vice
president of customer strategy for Workhuman, says that
when employees have clear visibility into organizational
values and can celebrate their peers for their work,
recognition moments will be amplified.
" Being recognized and seen is a core human need, " says
French. " Companies that create a culture of recognition
and open the door for more human-centric moments to
be celebrated find their employees to be more engaged,
more resilient, and happier. "
Enterprise software company Unit4 experiences additional
benefits by taking this approach. " It's important to
align recognition to employee engagement to provide
a connection to others, a sense of community, and to
better understand the value of our role in society and the
business, " says Chief People Success Officer Lisa Dodman.
Unit4 emphasizes employee accountability by allowing
team members to take on their own projects, making
recognition even more impactful. " It's empowering to
feel a sense of pride when they do good work and take
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HRO Today Baker's Best 2021

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