HRO Today December 2017 - 12

Cover Story
CONSUMERCENTRIC
EMPLOYEE
EXPERIENCE
ARTIFICIAL
INTELLIGENCE
SOLUTIONS
FLEXIBLE
WORKPLACE
BENEFITS
PEOPLE-FIRST
APPROACH
CHROs
and industry experts share their
insight on what 2018 holds for HR.
By Audrey Roth
In the coming year, constantly evolving technology and
the growing demands to attract, retain, and engage
talent will cause dynamic change in the HR industry. HR
leaders must be prepared to face the challenges of a year
of transformation.
The last few decades have seen a steady climb of
increased use of cloud-based HR systems, but in 2018,
expect to see nearing full adoption of this technology.
According to PwC's 2017 Human Resource Technology
Survey, 68 percent of organizations had at least one HR
process in the cloud two years ago. In 2017, that number
has climbed to 73 percent, with nearly 40 percent having
their core applications in the cloud.
In 2018, expect a further push toward an employee
[12]
HRO TODAY MAGAZINE
| DECEMBER 2017
LEADERSHIP
PIPELINING
experience that mirrors consumer experience. " Flexible,
easy, personalized, intuitive, slick, and mobile-fi rst, "
says Dave Almeda, chief people offi cer of Kronos
Incorporated. " This not only helps employees and
managers do their jobs more effectively, but can be
a recruiting differentiator for organizations to show
candidates that they are progressive and willing to
provide the tools to get the job done. "
Director of ISG Stacey Cadigan explains that this user
experience is shifting to user " addiction. " Employees'
everyday use of technology in their own lives on their
smartphones and tablets can benefi t business objectives.
" The market is now showing a further evolution from
user experience to user 'addiction,' with productivity
solutions taking center stage, " says Cadigan. " It is about

HRO Today December 2017

Table of Contents for the Digital Edition of HRO Today December 2017

HRO Today December 2017 - 1
HRO Today December 2017 - 2
HRO Today December 2017 - 3
HRO Today December 2017 - 4
HRO Today December 2017 - 5
HRO Today December 2017 - 6
HRO Today December 2017 - 7
HRO Today December 2017 - 8
HRO Today December 2017 - 9
HRO Today December 2017 - 10
HRO Today December 2017 - 11
HRO Today December 2017 - 12
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HRO Today December 2017 - 14
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HRO Today December 2017 - 17
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