HRO Today December 2017 - 42

#HRSuperstars
2017 Superstars Winner
ADVISORS
ADVISORS
CONSULTANTS, ADVISORS, ANALYSTS, ACADEMICS, INVESTORS,
AND THOUGHT LEADERS
Debora Card
Partner
ISG
Debora Card leads ISG's Human Resources (HR) Technology and Delivery Strategies
practice, ensuring the team stays abreast of the leading HCM SaaS solutions,
service partners and automation trends. She draws upon extensive experience in shared services, outsourcing and HR
management to help clients defi ne and implement their HR technology and service delivery strategies. Card has 30
years of experience in business process design and HR operating models with a focus on enabling technologies. She is a
frequent speaker at industry conferences and contributor to industry research. She has authored ISG's annual survey on
HR Technology and Service Delivery Trends since 2014.
Julie Fernandez
Partner
ISG
Julie Fernandez brings nearly 30 years of senior level advisory experience in HR
Technology solutions and service delivery, sourcing and automation in HR. She
is a recognized thought leader in the industry, conference speaker and published author on topics ranging from HR
technology, HR Automation and RPA, Shared Services, HR providers, and Global Payroll.
Fernandez has led many of ISG's most complex global HR assessments and transactions, ensuring a solid business case is
part of her clients' path forward. Fernandez frequently helps clients evaluate HR Technology, systems integrators, and
AMS support. Currently, she oversees HR Transformation Services for ISG clients defi ning a target operating model and
then sourcing and optimizing tools, internal roles, and third parties for a world-class user experience.
Pete A. Tiliakos
Principal Analyst (HRO)
NelsonHall
Pete Tiliakos is a Principal Analyst at NelsonHall, with shared responsibility for HR Services research globally. He covers
HR Services research in the areas of payroll services, HCM technology, and RPA and AI in HR outsourcing. Tiliakos has
been part of NelsonHall's HR Services analyst team since 2016, providing comprehensive and insightful coverage of HR
services markets in the world. In particular, he is known for his extensive knowledge and coverage of the global payroll
outsourcing market. Tiliakos assists both buy-side and vendor organizations in assessing opportunities and supplier
capability across HR service lines. He can be found on Twitter @PeteT_NH.
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HRO TODAY MAGAZINE
| DECEMBER 2017
| DECEMBER 2017

HRO Today December 2017

Table of Contents for the Digital Edition of HRO Today December 2017

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