HRO Today December 2017 - 44

2018 Forecast
HR can expect transformation in every sector in 2018.
By Amy L. Gurchensky
HR partnerships and engagements have remained in a
stable state of predictability for years, but changes within
the business landscape are now occurring at an increasingly
accelerated pace. Organizations are experiencing industrywide
transformation, and HR services are being forced to
respond. This reaction is yielding great innovation, which
is happening at a fast rate. This is also driving the need for
transparency and investments in technology across all HR
functions.
Based on research and this year's activity, there are key
developments within each HR sector from 2017, and a
roundup of trends for 2018.
Payroll
In payroll, the focus is on technology first and services
second. By the end of 2017, approximately 80 percent of
payroll service contracts will be delivered on cloud systems.
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HRO TODAY MAGAZINE
| DECEMBER 2017
Cloud adoption is also beginning to move downstream to
the small- to medium-sized enterprise market.
To support demand for cloud payroll, HR service partners
are investing 15 to 20 percent of revenues on average into
technology innovation, including:
* Configuration to support additional countries and
compliance;
* Platform upgrades and solutions for moving to the cloud;
* Integration to external systems to simplify data migration
to and from cloud platforms;
* Process automation; and
* Analytics capability.
Analytics reporting capability is becoming a standard

HRO Today December 2017

Table of Contents for the Digital Edition of HRO Today December 2017

HRO Today December 2017 - 1
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