HRO Today December 2017 - 49

A Clear View
In recent years, HR and talent acquisition leaders have
become more and more accountable for the workforce.
They often have ownership of not just the people who
organizations hire, but also how they perform.
One of the drivers of this is the critical importance business
leaders place on talent nowadays. Take a look at these facts:
* The Brookings Institution has reported that as much as
85 percent of a company's market value is now calculated
with intangible assets including knowledge, reputation,
and talent.
* Ninety-two percent of organizations expect an increase in
competition when it comes to landing top performers.
* The number one priority for HR is attracting top talent.
This pressure is forcing organizations to rethink how they
address they workforce. In fact, 63 percent of organizations
are doing that right now, according to Ardent Partners. A
growing consideration is a total workforce solution (TWS),
which allows HR to manage all types of talent-full-time
and contingent-under one holistic approach. Take, for
example, Waste Management.
" Waste Management's relationship with a total workforce
solution is actively evolving like many market-leading
companies, " says Lon Harvey, director of talent acquisition,
contingent labor program for the organization. " Our
journey highlights that talent drives our corporate strategy
and it comes from many directions. "
Talent Management
Total workforce solutions allow organizations to zero in on their
most important asset: talent.
By Debbie Bolla
HRO Today's Baker's Dozen research has been tracking
growth of total workforce solutions for the last few years.
Beginning in 2015, study participants were asked about
using the same provider for both RPO (which handles fulltime
hires) and MSP (which covers contingent workers). In
2017, 23 percent of respondents used the same provider for
both services. That is a six-percentage point increase since
2015. And for those that already use the same provider, 86
percent plan to continue to use the same provider for both.
What about those respondents considering a TWS? Around
35 percent of Baker's Dozen RPO survey respondents
agree that it is on their agenda, and of that, 41 percent
are thinking of implementing one in the next year. Other
research agrees. Pontoon's Global Workforce Solutions
survey fi nds 55 percent of organizations are likely to
implement integrated solutions in the next fi ve years.
In response to the market, in 2018, HRO Today will be
conducting a survey of total workforce solutions users
and will publish a Baker's Dozen ranking of the top service
providers.
What is driving this growth? " Total talent blends insight,
talent pooling, multichannel talent acquisition, and
technology to help organizations get full visibility into
the talent market instead of being limited by channels or
talent type, " says Corinne Ripoche Van Hecke, president of
Pontoon.
A TWS allows organizations to shift from a commoditysourcing
model to a talent-focused model. Contingent labor
DECEMBER 2017 | www.hrotoday.com
[49]
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HRO Today December 2017

Table of Contents for the Digital Edition of HRO Today December 2017

HRO Today December 2017 - 1
HRO Today December 2017 - 2
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