HRO Today December 2017 - 71

HRO Today Research
Sharing the Wealth?
Worker confi dence is up, but trust in company leadership is on a
steady decline.
By The Editors
The Worker Confi dence Index (WCI) for the third quarter
of 2017 increased by 2.8 points after signifi cant drop of
7.9 points in the second quarter. WCI now stands at 102.5.
Of the four components of the WCI, only likelihood of
promotion rose by 3.2 points in the third quarter of 2017,
while other components remained virtually the same.
Other indicies-job stability, likelihood of raise, and trust
in company leadership-measure similarly to the third
quarter of 2016.
Workers remain secure about job stability. After a sharp
decline in the fi rst quarter of 2017, job security quickly
rebounded, and now stands at 104.8, about where it was
fi ve quarters ago. Lack of concern about job loss is the
most important indicator in estimating worker confi dence
about current and near-term fi nancial outlook.
Females once again reported higher levels of confi dence
in job security than males in the third quarter of 2017. In
fact, women reported the highest level of job security
since the inception of the study. The percentage of males
who felt that they would lose their job increased slightly to
11.4 percent from 10.5 percent in the prior quarter. Female
concern over job security declined, down 2.1 percentage
points from last quarter to 5.9 percent. Respondents over
the age of 45 also reported feeling more secure about
their job stability. Higher income employees (the $100,000plus
segment) reported having the most job security.
In 2017, trust in company leadership continued to decline
steadily for the third consecutive quarter. Corresponding
with that decline is a decrease in the belief in the
likelihood of a raise of at least 3 percent. Workers tend
to not trust management when they learn of positive
earnings and then that success doesn't translate to greater
compensation for them. They may feel secure because
the company is doing well, but trust isn't necessarily
established if the company's positive result doesn't
result in increased compensation for employees. While
two-thirds (63.8 percent) of the youngest respondents
expressed confi dence in their company's leadership in the
third quarter of 2017, trust in leadership declined steadily
as age of respondents increased.
DECEMBER 2017 | www.hrotoday.com
[71]
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HRO Today December 2017

Table of Contents for the Digital Edition of HRO Today December 2017

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