HRO Today December 2019 - 65

Diversity
Three best
practices are key
to an effective
diversity and
inclusion (D&I)
training program:
* Align D&I learning initiatives
with strategic business goals.
* Choose an approach to training
that considers the specifi c
needs of the business and its
employees.
* Gain buy-in from the C-suite
down to managers throughout
the organization.
If this does not happen,
D&I efforts are at risk of
becoming a standalone
endeavor. Rather than
seeing these strategies as
the responsibility of one
person or department, D&I
must be part of the company
DNA and woven into how
the organization serves its
employees, customers, and
shareholders. Whether it
is hiring talent, developing
new products, marketing, or
engaging with customers,
D&I must become part of
everyday operations.
2. Match learning strategies
to company culture. When
developing D&I education
programs, it is imperative
that the form of learning
matches the company culture
and supports operations in a
sensible way. For example, in
the manufacturing industry,
it is crucial that training does
not pull employees off the
fl oor for signifi cant periods
of time.
When determining what
type of program works best,
consider:
1. Align D&I training with strategic business priorities.
D&I efforts cannot be driven by HR-they must be
owned by the CEO through the executive team and then
driven throughout the organization. All leaders must be
willing and able to articulate why diversity and inclusion
are important and how they tie back to organizational
success from a cultural, fi nancial, community, and brand
perspective.
While D&I education must align with messaging, it is
just as important that it refl ects an organization's core
strategies. Education needs to support company goals
like expanding complex services, building competitive
scale, or differentiating from core competitors.
* What is the culture like?
* Is the culture one that drives program participation?
* Does the training program encourage collaboration?
* Will the desired learning strategy have an adverse
impact on company operations?
* Will the training program drive the desired outcomes
among this specifi c group of employees?
Learning events must educate employees in a highly
impactful way, stimulate meaningful conversation, and
allow people to have fun and make immediate behavioral
changes. While traditional methods like PowerPoint
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HRO Today December 2019

Table of Contents for the Digital Edition of HRO Today December 2019

HRO Today December 2019 - 1
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