HRO Today December 2019 - 66

Diversity
Diversity and inclusion can have a
powerful impact on business performance:
35%
* ethnically diverse companies outperform industry norms by
* inclusive organizations are
in their respective markets.
1.7 times
training formats are easy, they are not always the most
productive and can be highly disengaging.
Rather than talking at employees, D&I training needs to
foster involvement. Gamifi cation is a powerful option
to get people active during training. Using learning
maps, games, and technology prompts participants to
think about problems and develop solutions in real-time,
making the training more memorable and effective in a
reduced amount of time.
3. Create a community of D&I champions. In addition to
securing executive-level support, it is critical to have
champions across the organization. Champions are midlevel
employees who understand the importance and
value of implementing D&I efforts or any new companywide
initiative. Champions become powerful advocates
connecting the entire organization, as people are often
more apt to listen to their peers versus leaders several
levels above them.
Even with executive backing and great champions,
organizations will only achieve broad D&I support if
managers at any level can personally explain to each
employee why D&I matters. The right communication
[66]
HRO TODAY MAGAZINE
| DECEMBER 2019
more likely to be innovator leaders
Source: McKinsey & Co. and Bersin™, Deloitte
Consulting LLP
environment is necessary to get employees to engage
with training. This involves creating an atmosphere
where people feel comfortable enough to be open
and honest, and fostering an environment that inspires
people to bring their best self to work-whether it is in
an offi ce, on a warehouse fl oor, driving a fl atbed truck,
or running a production line. Every employee, regardless
of seniority, must have a level of comfort and excitement
with their work, and that starts and ends with managers
and supervisors.
D&I touches many aspects of the business, impacting
recruiting efforts, customer perception, and fi nancial
success. In order to successfully educate employees,
D&I training programs must align with the goals of the
entire company, feature a learning strategy that fi ts
the company culture, and secure executive buy-in. With
strategic planning and mindful implementation, D&I
education can positively infl uence organizations to make
the right choices that will have lasting impact on their
employees and the various communities they serve.
Aaron Lincove is the vice president and head of HR for Kenco
Group.

HRO Today December 2019

Table of Contents for the Digital Edition of HRO Today December 2019

HRO Today December 2019 - 1
HRO Today December 2019 - 2
HRO Today December 2019 - 3
HRO Today December 2019 - 4
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