HRO Today Global Autumn 2014 - 20
2014 Baker's Dozen: RPO
5. Randstad Sourceright
Website: www.randstadsourceright.com
Randstad Sourceright is a global talent leader, providing solutions and expertise that help companies position for growth, execute
on strategy, and improve business agility. Our experience encompasses all facets of talent, including permanent, contingent, and
freelance workforce. Key offerings include integrated talent solutions, recruitment process outsourcing (RPO), managed services
provider (MSP) programmes, and payrolling & independent contractor solutions (PICS).
We successfully entered the business process outsourcing marketplace in 1989 and formally entered the RPO market more
than a decade ago, becoming one of the preeminent RPO providers in the world. As part of the Randstad Holding nv family of
companies, we are the second largest HR solutions company in the world, with revenues of $22 billion USD. Our global footprint
includes offices in 39 countries, and with a connected network of nine shared services centres, Randstad Sourceright provides
flexible, efficient, and cost-effective delivery for client requirements across more than 70 countries.
Services:
* Integrated talent solutions: holistic
management of talent acquisition,
encompassing traditional employees,
contingent workforce suppliers, and
free agents, and drawing on blended
delivery and management of RPO, MSP,
and contingent workforce services.
* Recruitment process outsourcing
(RPO): a global recruitment solution
to optimise candidate quality, control
costs, and deliver measurable results in
performance and business impact.
* Managed services provider (MSP): a
solution to improve engagement and
management of the contingent and
free agent workforce and suppliers,
increasing quality, reducing costs, and
supporting core business goals.
* Payrolling and independent contractor
solutions: enhance the engagement
of free agent talent by improving
access, containing costs, and mitigating
compliance risks. Services include
independent contractor risk assessment
services, independent contractor
compliance management (ICCM), and
professional payrolling.
* Integrated talent advisory services:
supporting all of our solutions with
deep expertise in workforce planning,
strategic sourcing, employer branding,
talent engagement and community
management, diversity consulting,
assessment, and analytics.
Important client metrics:
* Speed-to-hire
* Responsiveness
* Customer satisfaction
* Candidate quality (ratio of candidates
submitted to candidates interviewed)
* Candidate satisfaction
* Diversity of candidate slate
* Offer letter accuracy/timeliness
* Fill rates
* Invoicing accuracy/timeliness
* Data/reporting accuracy
* Talent engagement and retention
[20]
HRO TODAY GLOBAL
| AUTUMN 2014
http://www.randstadsourceright.com
HRO Today Global Autumn 2014
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