HRO Today Global Autumn 2017 - 20

Baker's Dozen: RPO
4. Korn Ferry Futurestep
Website:
www.kornferry.com/futurestep
Futurestep develops talent solutions
that help organisations to be talentready
for what's next. As a division
of Korn Ferry, the preeminent global
people and organisational advisory
firm, Futurestep brings direct access
to the IP, advisors, and tech to
prepare for change across all talent
dimensions. Through search, RPO
and advisory services, Futurestep
5. PeopleScout
Website: www.peoplescout.com
PeopleScout, a TrueBlue company,
is trusted by businesses in North
America and around the world for
recruitment process outsourcing
(RPO), managed service provider
(MSP) and integrated total
workforce solutions. PeopleScout
consults with clients to solve
complex hiring challenges and to
help them achieve their growth
and revenue goals. The company
provides cost-effective delivery
of scalable, integrated and highly
customised talent solutions to more
than 70 countries worldwide with
offices in Chicago, Charlotte, Sydney,
Krakow, Gurgaon, Beijing, Toronto
and Montreal. PeopleScout was
recognised as the No. 1 MSP on HRO
Today's 2017 MSP Baker's Dozen and
as a top RPO provider on the RPO
Baker's Dozen and by NelsonHall
and Everest Group.
Services:
* Recruitment process outsourcing
* MSP solutions
* Total workforce solutions
* Flexible, on-demand contract
recruiting
* Full, partial and project based RPO
* Candidate care solutions
* ATS, CRM, talent community and
pipeline development
* Veteran counseling and hiring
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HRO TODAY GLOBAL
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AUTUMN 2017
understands, enable and optimises
people across the employee lifecycle.
Services:
* Recruitment process outsourcing
(RPO): end-to-end RPO solutions on
a global and local scale.
* Search: retained for professionallevel
talent.
* Advisory services: talent acquisition
consulting, employer branding.
Most important metrics to clients:
* Quality of hire
* Manager satisfaction
* Time to source, process, and offer
* Cost per hire
* Retention
* Candidate satisfaction
* Performance of new hires
* Diversity of candidate slate
* Pipeline quality
initiatives
* HR outsourcing (HRO)
* Business intelligence reporting and
analytics
* Employer branding and social
media recruitment
* Strategy consulting
* Requisition management
* Sourcing, screening and
assessments
* Scheduling, interviewing and preemployment
checks
* Offer and onboarding processes
* Exit interviews
* Third-party vendor management
and system integrations
* SOW, managed and outsourced
services procurement
* On- and off-site support
* VMS configuration and
administration
* End-user, supplier and workforce
training
* Workforce performance
management
* Risk and compliance management
* Enterprise-wide reporting and
business analytics
* Comprehensive programme
governance
* End-to-end supplier strategy,
sourcing, and management
* Diversity supplier programme
management
* Workforce planning and
optimisation
* Independent contractor (1099)
administration
* Worker classification support and
payroll management
* Employment eligibility verification
* Consolidated invoicing
* Rate intelligence and workforce
planning
* Service level agreement
management and attainment
Most important metrics to clients:
* Quality of candidate
* Candidate satisfaction and
performance
* Turnover/attrition
* Hiring manager and supplier
satisfaction
* Source of hire
* Source of candidates
* Time to fill
* Retention
* Diversity metrics
* Time to submit
* Time to schedule
* Submit to schedule
* Schedule to interview
* Interview to offer
* Offer extended to offer accepted
* Offer accepted to start
* Offer letter accuracy and
timeliness
* Time to process
* Timeliness of requisition launch
* Time to provide interview results
* Hard and soft cost savings
* Cost per hire
http://www.kornferry.com/futurestep http://www.peoplescout.com

HRO Today Global Autumn 2017

Table of Contents for the Digital Edition of HRO Today Global Autumn 2017

HRO Today Global Autumn 2017 - 1
HRO Today Global Autumn 2017 - 2
HRO Today Global Autumn 2017 - 3
HRO Today Global Autumn 2017 - 4
HRO Today Global Autumn 2017 - 5
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