HRO Today Global Autumn 2017 - 37

Mobility
services to assist them in having a positive move and
settling-in experience at the new location.
Although many organisations are already focusing on
maximising the relocation experience, the value of these
efforts cannot be overstated. The process of relocating,
after all, is a complicated one, and even the smoothest
transition is bound to have its challenges.
Employees may worry about their kids making friends
at their new school, whether or not their spouse will
find work in the new location, how they will manage
conflicts working in a foreign culture, and whether their
new health insurance system will cover their pre-existing
conditions. It is the employer's job, in part, to recognise
these concerns, no matter how small, and do what it can
to address them. Media agency MediaCom understands
the critical part employers play in ensuring the
relocation process is a smooth one for their employees.
" For transfers to be successful, companies must
recognise the many challenges that expats face and have
a policy and process designed to address these human
issues and get employees to a point of productivity,
engagement, normalcy, and satisfaction as quickly as
possible, " says Kristen Dardani, executive vice president
of mobility and careers at MediaCom.
" One of the best ways to accomplish this is by managing
transfers and relocations through a dedicated global
mobility team rather than by HR generalists. Many HR
generalists do have mobility experience, but leveraging
experts in the mobility space not only solves mobility
challenges more effectively and efficiently but also frees
generalists to devote all their time to in-market issues
across their areas of expertise. "
In an ideal scenario, a mobility expert can help the
employee-and the HR team-identify goals and
concerns for the assignment and develop customised
strategies to allow the employee to thrive in their new
environment.
" Relocation is a disruptive event personally and
professionally and the biggest challenges are those
around cultural and host location adjustment, " says
Chris Finckel, CRP, vice president of client development
for Crown World Mobility. " Strategies for being
professionally successful in the home country may not
work in the host location and building networks from
scratch is a challenging proposition. This feeling of
Organisations that invest in a
strong candidate experience
improve their quality of hires
by
70%
Source: Brandon Hall
being adrift can be overwhelming but there are steps
HR can take. "
Finckel suggests that HR departments take the following
steps to ensure a seamless relocation:
* Encourage employees to participate in the relocation
process. Many assignees are selected for an
assignment, instead of choosing their assignment
themselves. It is important to foster engagement
early on and involve the assignee and their family in
decision-making processes as soon as possible. Doing
so will ensure that the employee feels comfortable
with the relocation as opposed to disconnected from
decisions that will dramatically affect their life.
* Set clear and measureable objectives for the
assignment. The employee will already understand
the purpose of their assignment, but regular checkins,
progress reports, and participation in strategic
AUTUMN 2017 | www.hroglobal.com
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HRO Today Global Autumn 2017

Table of Contents for the Digital Edition of HRO Today Global Autumn 2017

HRO Today Global Autumn 2017 - 1
HRO Today Global Autumn 2017 - 2
HRO Today Global Autumn 2017 - 3
HRO Today Global Autumn 2017 - 4
HRO Today Global Autumn 2017 - 5
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HRO Today Global Autumn 2017 - 44
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