HRO Today Global Spring 2014 - 34

Training
What's Working in Gamification
An industry CEO offers an overview-
and lessons learned from the front lines.
By Siddhesh Bhobe
Interest in gamification has accelerated in the past six
months. While enterprise-wide large-scale deployments are
still hard to come by, gamified applications increasingly are
being seriously evaluated for their ability to engage and get
more productivity out of employees, replacing traditional
notions of employee appraisals, rewards and recognition,
knowledge sharing, and learning.
Here's one surprising development: The most innovative
uses of gamification are occurring in industries that you
would expect to be slow at adoption-pharmaceutical
and manufacturing. Here gamification is being used for
enlivening and strengthening processes around audits,
regulatory compliance, and promotion of best practices.
Onboarding and learning are other key drivers fueling
this trend. Organisations are looking to enrich employee
training methodologies. From culture and voice training in
call centers, to role-play games for senior project managers
and customer service reps, gamification engages learners by
[34]
HRO TODAY GLOBAL | SPRING 2014
creating memorable experiences. Starting with employee
training is perhaps the best way to introduce gamification to
a skeptical organisation, because it does not entail a major
shift in organisation-wide policies, as would be required,
for example, if you tried to change the way appraisals are
conducted.
For most organisations, gamification has primarily been
about implementing a reward-points system coupled with
leaderboards and badges in order to drive engagement
within a closed user group. In our journey, we have
quickly realised that such a points-based economy
serves admirably for a few weeks until the novelty wears
off. Then the incremental gains start to drop off
drastically.
So what are some simple ground rules that should
significantly improve the chances of success in your
gamification endeavors?

HRO Today Global Spring 2014

Table of Contents for the Digital Edition of HRO Today Global Spring 2014

HRO Today Global Spring 2014 - 1
HRO Today Global Spring 2014 - 2
HRO Today Global Spring 2014 - 3
HRO Today Global Spring 2014 - 4
HRO Today Global Spring 2014 - 5
HRO Today Global Spring 2014 - 6
HRO Today Global Spring 2014 - 7
HRO Today Global Spring 2014 - 8
HRO Today Global Spring 2014 - 9
HRO Today Global Spring 2014 - 10
HRO Today Global Spring 2014 - 11
HRO Today Global Spring 2014 - 12
HRO Today Global Spring 2014 - 13
HRO Today Global Spring 2014 - 14
HRO Today Global Spring 2014 - 15
HRO Today Global Spring 2014 - 16
HRO Today Global Spring 2014 - 17
HRO Today Global Spring 2014 - 18
HRO Today Global Spring 2014 - 19
HRO Today Global Spring 2014 - 20
HRO Today Global Spring 2014 - 21
HRO Today Global Spring 2014 - 22
HRO Today Global Spring 2014 - 23
HRO Today Global Spring 2014 - 24
HRO Today Global Spring 2014 - 25
HRO Today Global Spring 2014 - 26
HRO Today Global Spring 2014 - 27
HRO Today Global Spring 2014 - 28
HRO Today Global Spring 2014 - 29
HRO Today Global Spring 2014 - 30
HRO Today Global Spring 2014 - 31
HRO Today Global Spring 2014 - 32
HRO Today Global Spring 2014 - 33
HRO Today Global Spring 2014 - 34
HRO Today Global Spring 2014 - 35
HRO Today Global Spring 2014 - 36
HRO Today Global Spring 2014 - 37
HRO Today Global Spring 2014 - 38
HRO Today Global Spring 2014 - 39
HRO Today Global Spring 2014 - 40
HRO Today Global Spring 2014 - 41
HRO Today Global Spring 2014 - 42
HRO Today Global Spring 2014 - 43
HRO Today Global Spring 2014 - 44
https://www.nxtbook.com/sharedxpertise/sharedxpertise/2024-hro-today-emea-march-april
https://www.nxtbook.com/sharedxpertise/sharedxpertise/2024-hro-today-emea-january-february
https://www.nxtbook.com/sharedxpertise/sharedxpertise/2023-hro-today-emea-september-october
https://www.nxtbook.com/sharedxpertise/sharedxpertise/2023-hro-today-emea-july-august
https://www.nxtbook.com/sharedxpertise/sharedxpertise/hro-today-emea-november-december-2019
https://www.nxtbook.com/sharedxpertise/sharedxpertise/hro-today-emea-may-june-2019
https://www.nxtbook.com/sharedxpertise/sharedxpertise/hro-today-emea-july-august-2019
https://www.nxtbook.com/sharedxpertise/sharedxpertise/hro-today-emea-september-october-2019
https://www.nxtbook.com/sharedxpertise/sharedxpertise/hro-today-emea-march-april-2019
https://www.nxtbook.com/sharedxpertise/sharedxpertise/hro-today-apac-september-october-2019
https://www.nxtbook.com/sharedxpertise/sharedxpertise/hro-today-global-winter-2019
https://www.nxtbook.com/sharedxpertise/sharedxpertise/hro-today-apac-november-december-2019
https://www.nxtbook.com/sharedxpertise/sharedxpertise/hro-today-apac-may-june-2019-mandarin
https://www.nxtbook.com/sharedxpertise/sharedxpertise/hro-today-apac-july-august-2019
https://www.nxtbook.com/sharedxpertise/sharedxpertise/hro-today-apac-march-april-2019-mandarin
https://www.nxtbook.com/sharedxpertise/sharedxpertise/hro-today-may-june-2019
https://www.nxtbook.com/sharedxpertise/sharedxpertise/hro-today-global-spring-2018
https://www.nxtbook.com/sharedxpertise/sharedxpertise/hro-today-global-autumn-2018
https://www.nxtbook.com/sharedxpertise/sharedxpertise/hro-today-global-apac-2018
https://www.nxtbook.com/sharedxpertise/sharedxpertise/hro-today-global-winter-2018
https://www.nxtbook.com/sharedxpertise/sharedxpertise/hro-today-global-summer-2018
https://www.nxtbook.com/sharedxpertise/sharedxpertise/hro-today-global-autumn-2017
https://www.nxtbook.com/sharedxpertise/sharedxpertise/hro-today-global-winter-2017
https://www.nxtbook.com/sharedxpertise/sharedxpertise/hro-today-global-summer-2017
https://www.nxtbook.com/sharedxpertise/sharedxpertise/hro-today-global-spring-2017
https://www.nxtbook.com/sharedxpertise/sharedxpertise/hro-today-global-apac-2017
https://www.nxtbook.com/sharedxpertise/sharedxpertise/hro-today-global-winter-2015
https://www.nxtbook.com/sharedxpertise/sharedxpertise/hro-today-global-summer-2015
https://www.nxtbook.com/sharedxpertise/sharedxpertise/hro-today-global-spring-2015
https://www.nxtbook.com/sharedxpertise/sharedxpertise/hro-today-global-autumn-2015
https://www.nxtbook.com/sharedxpertise/sharedxpertise/hro-today-global-summer-2014
https://www.nxtbook.com/sharedxpertise/sharedxpertise/hro-today-global-spring-2014
https://www.nxtbook.com/sharedxpertise/sharedxpertise/hro-today-global-autumn-2014
https://www.nxtbook.com/sharedxpertise/sharedxpertise/hro-today-global-winter-2016
https://www.nxtbook.com/sharedxpertise/sharedxpertise/hro-today-global-summer-2016
https://www.nxtbook.com/sharedxpertise/sharedxpertise/hro-today-global-autumn-2016
https://www.nxtbook.com/sharedxpertise/sharedxpertise/hro-today-global-spring-2016
https://www.nxtbookmedia.com