HRO Today Global Winter 2016 - 26

2015 Baker's Dozen: Global RPO Leaders
2. Pontoon
Website: www.pontoonsolutions.com
Pontoon is a global HR outsourcing
company specializing in improving an
organization's talent. We manage the
contingent workforce and statement of
work resources on behalf of our clients,
as well as source and recruit direct hires.
Pontoon's approach results in significan
cost savings and revenue improvement,
increased worker quality, workforce insight
and greater regulatory compliance. A
division of Adecco with operations in nearly
100 countries and with more than 1,000
colleagues worldwide, the Jacksonville,
Florida-based organization delivers
solutions to more than 100 industry-leading
companies.
Services:
* Contingent labor administration
* Project-based resource management
* Employee sourcing and recruiting
* Research and sourcing
* Workforce analytics and supply and
demand planning
* Talent acquisition process design,
redesign, and optimization
* Culture and values assessments
* Employer branding and messaging
* Innovative passive candidate sourcing
* Recruitment technology and systems
modernization
* Management information, business
analytics, and reporting dashboards
* Specialized executive search capabilities
* University and campus recruitment
Most important metrics:
* Quality of hire
* Interview to hire
* Time to start
* Cost per hire
* Turnover/retention
3. Cielo (formerly Pinstripe & Ochre House)
Website: www.cielotalent.com
Cielo is the world's leading pure-play
provider of global recruitment process
outsourcing (RPO) solutions. Cielo leverages
its global reach, local talent acquisition
expertise, and customized solutions to help
clients achieve a sustained advantage and
outstanding business outcomes through
their talent practices. Under its We Become
You™ philosophy, Cielo's dedicated
recruitment teams primarily serve clients
in the financial and business services
consumer brands, technology and media,
engineering, life sciences, and healthcare
industries. Cielo's global presence includes
1,200 employees, serving more than 100
clients across 68 countries in 26 languages.
Services:
* Enterprise, co-sourcing, and project RPO
* Strategic search solutions
* Employer branding
* Talent consulting
* Workforce planning
* Resource management
* Requisition management
* Sourcing
* Screening
* Recruiting
* Selection
* Logistics and administration
* Offer process
* Onboarding
This footprint includes Moorland Gray, the
largest and most successful executive search
firm in the Middle East
* Process reengineering
* Strategic advisory services
* Recruitment marketing services
* Social media services
* HR technology services
* Training
* Off-boarding
* Talent management
* Executive search
Most important metrics:
* Quality of hire
* Stakeholder satisfaction
* Diversity
* Cycle time
* Source of hire
* Candidate acceptance ratio
* Interview-to-offer ratio
* Recruiting efficiency rati
4. Futurestep, a Korn Ferry Company
Website: www.Futurestep.com
Futurestep is the global industry leader in
high-impact talent acquisition solutions,
offering fully customized, flexible strategie
to help organizations meet specifi
recruitment needs. Our clients turn to us
for proven expertise, a global process and
infrastructure, proprietary competency
models, innovative sourcing strategies,
and a unique approach to measure and
optimize business impact. As a Korn Ferry
company, Futurestep can meet a variety
of talent acquisition requirements, from
global and regional RPO and project
recruitment, to individual professional
search and consulting, our solutions apply
a truly world-class capability to deliver
talent with impact. Futurestep brings the
experience, intellectual property and global
reach to identify, attract and retain the
people who drive business success.
Services:
* Recruitment process outsourcing (RPO)
* Project recruitment
* Search: Managed search
* Talent consulting: talent acquisition
[26]
HRO TODAY GLOBAL
| WINTER 2016
advisory; recruitment technology; and
candidate care
* Talent communications: employer
branding and talent communities
Most important metrics:
* Quality-of-hire ratio
* Cost-per-hire ratio
* Time to source, process, and offer extend
* Pipeline quality
* Diversity metrics
* Sourcing metrics
* Class hiring attainment
* Manager and candidate satisfaction
* Source of hire
http://www.pontoonsolutions.com http://www.cielotalent.com http://www.Futurestep.com

HRO Today Global Winter 2016

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