HRO Today Global Winter 2016 - 28

2015 Baker's Dozen: Global RPO Leaders
7. IBM
Website: www.ibm.com
Combining our rich heritage in recruiting,
behavioral science, and technology
with proven employment branding and
candidate outreach strategies, IBM Kenexa
Recruitment Services provides exceptional
RPO solutions that deliver smarter
outcomes. Today IBM Kenexa Recruitment
Services supports more than 70 clientspecific
RPO programs, generating ove
100,000 hires annually.
IBM offers a comprehensive suite of
products and services that support the
entire employee lifecycle. Beyond core RPO
services, IBM's Smarter Workforce portfolio
of technology and service offerings
includes applicant tracking systems,
assessments, employee engagement
surveys, compensation management and
leadership solutions. IBM is present in over
170 countries and over 60 percent of RPO
programs have a multi-country or multiregion
geographic scope.
Services:
* Local, national, regional and global RPO
program design, implementation and
management
* Long-term and project-based RPO services
* Supplier transition services
* Change management
* Process mapping and engineering to
optimize recruitment workflo
* Market research to determine talent
availability and job seeker trends
* Administration of requisition intake
meetings with hiring managers to
identify hiring need and define prescree
requirements
* Execution of candidate sourcing strategies
* Social media strategy development and
management
* Diverse recruiting strategy development
and tracking
* Employment branding services
* Career site optimization and re-design
* Screening candidates against qualificatio
criteria
* Assessment solutions
* Submission of candidate shortlists to
hiring managers
* Interview management
* Extending and closing offers to candidates
* Onboarding support
* Analytics solutions to harness " bid data "
across ATS and HRIS technology platforms
* Recruitment/ATS
* Technology optimization and consulting
services
Most important metrics:
* Time-to-source rate
* Time-to-fill rat
* Submit-to-interview rate
* Interview-to-offer rate
* Offer acceptance rate
* Diversity of candidates
* Agency utilization and reduction
* New hire turnover
* Process/procedure compliance
* Data accuracy
* Cost-per-hire reduction
* Hiring manager satisfaction
* Candidate satisfaction
Top Leaders: APAC
1. Alexander Mann Solutions
Website: www.alexandermannsolutions.com
Alexander Mann Solutions is the world's
leading talent acquisition and management
firm, with more than 3,000 sta f around the
world, serving more than 65 outsourcing
client partners and consulting with
hundreds more. We operate in more than
80 countries and in over 30 languages.
Alexander Mann Solutions was founded
in 1996 by our CEO Rosaleen Blair, with a
vision, focus, and passion to revolutionize
and professionalize the way companies hire
talented people. Our vision is simple: to
enable people and organizations to fulfil
their potential through talent acquisition
and management globally.
We're uniquely positioned to help develop
and deliver a people strategy that makes
companies the employer of choice in
the market. We provide solutions across
the entire talent lifecycle, from strategic
workforce planning and employer branding
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HRO TODAY GLOBAL
| WINTER 2016
to assessment and selection, onboarding
and employee engagement. With a broad
catalogue of services, we help address
talent at all levels, from school leavers, to
experienced hires, to board members and
C-suite appointments.
We have deep industry expertise across a
range of sectors, in particular in defense,
engineering and manufacturing; energy;
investment banking; business and
professional services; retail; technology,
media and telecommunications; retail
banking and insurance; and healthcare and
life services.
Services:
RPO and MSP services:
* Total workforce solutions
* Permanent workforce solutions
* Flexible workforce solutions
* Campus and school leave
* Executive talent acquisition
* RPO accelerate
* Project RPO
* Resourcing Augmentation
* SourceCloud
Consulting services:
* Strategic workforce planning
* Talent strategy
* Employer brand and candidate experience
* Technology consulting
* Workforce insight and analytics
* Market and competitive intelligence
* Assessment consulting
* Diversity and flexible workin
* Recruitment process and transformation
* Training
Most important metrics:
* Quality
* Experience
* Business outcome
* Attrition reduction
* Performance improvement
* Time to productivity in role
* Diversity
http://www.ibm.com http://www.alexandermannsolutions.com

HRO Today Global Winter 2016

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