HRO Today Global Winter 2016 - 40

Global Payroll
of how they account for their revenue. And those sorts of
macroeconomic activities will likely make legislation harder
to operate within. "
Sometimes, the compliance environment becomes
ambiguous. The European Union's Safe Harbor ruling, for
example, invalidated the U.S. safe harbor agreement with
the European Union. As the details of compliance continue
to be worked out, security issues, which are especially
important in the Cloud, will become a bigger priority.
CloudPay's Pearson adds: " The external environment is
increasingly focused on compliance; therefore in a global
payroll context, the multinationals of the world are
looking to vendors to prove compliance. "
Global Visibility
Some of the biggest trendlines from the client company
side show a need for improving global visibility. Explains
Accenture's Goldstein: " Organizations are increasingly
focused on improving global visibility and control across
their organization, which includes payroll.˜ However, as
businesses grow internationally, it becomes much harder
to manage on both the macro and micro level. "
Goldstein continues: " Since historically payroll has been
managed locally, shifting the paradigm to regional and/
or global level can be a challenge.˜As a result, many
organizations have turned to global payroll outsourcers
for help and support with mixed success. Organizations
continue to struggle with adequate geographic coverage
and well as global perspectives on service management,
risk management, and reporting /analytics. "
Because of the scale of a transformation to global
payroll models, many organizations, are looking for
support in transforming their retained organizations
and processes, too. ˜
˜ " To address these challenges, HR and ÿnance need
to evaluate their current payroll operations across the
international and national levels and ascertain how these
pieces can work better together, " says Goldstein.
" Their focus should be on the broader business value-
above and beyond operational efÿ ciency. ˜If the scale
of the payroll operation is too big to manage on their
own, they should look towards outsourcers with the
international and regional assets to manage this process
[40]
HRO TODAY GLOBAL
| WINTER 2016
on their behalf. Outsourcers can provide transactional
pricing that best ÿt a company's business requirements
and provide balanced governance control on global,
local and regional levels. Outsourcer and client should
work towards the creation of a single source system
covering the company's entire payroll.˜One uniÿ ed
system will improve the accuracy of the data, better meet
compliance, and improve operational speed. "
Ceridian's Hurst adds that Cloud technology allows for
increased global visibility and provides an important
strategic role: Table stakes are the basic KPIs such as paying
everyone on time, accurately, re-runs of payroll, etc.
" If you think about the data that's inside of payroll round
the world, you can get a lot of deep insights into what
is going on within your company, " explains Hurst. " For
example, if I am paying overtime in certain locations
more than others - why is that? Am I seeing my corporate
taxes go up in certain areas? As an executive, should I
start to think about whether I want to open the next
plant in that country. "
CloudPay's Pearson adds: " It's really all around using
all of the data that we have, which is a very signiÿ cant
amount, and using it for analytical reporting
capabilities to bring this visibility for the ÿ rst time to
an entire global payroll solution. And then, what we
do with it from there will be in the realms of predictive
analytics, guidance and a real-time approach to how to
manage your payroll across the globe than people have
ever had before. "
Capita's Davenport explains that many clients who've
come to review their global requirements didn't have
a single view of what they have, where they have it,
and importantly- why they have it. They may not know
how many payrolls they have in each country in which
they operate. It might be running a number of payrolls
because of different workforce arrangements. Result:
" You end up doing due diligence as part of the project
rather than having that information to begin with. And
of course you don't want to get into analysis paralysis
so to speak and be doing too much analysis. But it is
really important from a very high-level perspective to
both know what you have and where you have it, and
what are the underlying costs of delivery before you
embark on a program of improvements. " The mantra for
reviewing processes and services to align to a standard
should be Global where you can, local where you must.

HRO Today Global Winter 2016

Table of Contents for the Digital Edition of HRO Today Global Winter 2016

HRO Today Global Winter 2016 - 1
HRO Today Global Winter 2016 - 2
HRO Today Global Winter 2016 - 3
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