HRO Today Global Winter 2016 - 42

HR Trends
* Managing people as a " workforce of one " : To improve
the performance of a radically diverse workforce, HR will
need to work to create an organization's unique blueprint
for customization.
What are the top challenges faced by HR execs today and can
you provide tips for overcoming/addressing them?
HR is under increased pressure to deliver improved business
results. According to Accenture research over 80 percent
of leaders cite attracting and retaining skilled talent as
the largest challenge faced by HR executives. Additional
challenges and business issues faced by HR execs today
include:
* Ensuring the operating model provides a competitive
advantage
* Increasing the agility of the organization to respond to
business and markets changes
* Managing change within the organization
* Aligning people and processes to support a company's
business model
* Growing and operating in a volatile environment.
In order to address these issues, companies must rethink
their HR and HRIT strategies to best respond to market
forces. To achieve optimal success, HR must shift focus
beyond cost reduction and instead implement HR Tech
solutions that will help increase revenue growth and
improve business results. To do this, companies should
reduce HR operating expenses (via automation and HR
Shared Services), cut workforce costs (by ensuring that
the right people are in the right places), and develop HR
strategies to improve workforce performance and stay
competitive in the market.
What are your own organization's top HR priorities and
how do you manage them?
As a company, Accenture is continuously working to
improve performance by managing employees as a
" workforce of one. " For example, Accenture segments
employees in part of their overall well-being to determine
Accenture is very present in the market to talk and meet
with talent: campus event, job fairs, events, etc. But one
of our main recruitment channels is still referrals, where
our employees are the best ambassadors to explain what
working for Accenture means and how 'high performance
delivered' is translated into the different roles we offer.
How are the changing demographics of the workforce
impacting recruitment AND retention strategies?
As companies globalize, HR will need to adopt new talent
sourcing strategies to effectively match talent with tasks
all over the globe, and assume new management methods,
such as supporting a mobile workforce across geographic
barriers and managing remote work.
Recruitment and retention needs to be much more
personalized and " consumerized " to the speciÿ c needs and
situation of the individual. This will require a new mindset,
approach, tools, and processes.
those who might be at risk for leaving.
As Accenture continues to grow, attracting and growing
talent will remain a critical priority. We are also completely
changing our performance process and will implement
Performance Achievement, which is a totally new approach
to performance management.
We're moving from an annual process with ratings and
rankings to more ongoing, forward-looking conversations
that focus on our peoples' strengths, their progress, and
their career possibilities. Performance Achievement is
grounded in research about what really drives individual
and team performance. High performance happens when
people know what is expected, can apply their strengths,
and can get ongoing coaching and feedback.
How is your organization standing out from competing
companies seeking high-quality recruits?
At Accenture, recruitment really is about bringing a unique
and personalized experience to the candidates: graduates,
professionals and executive talent. This experience should
give you strong insight into what working for Accenture
looks like and how you can bring innovation and added
value to our clients.
[42]
HRO TODAY GLOBAL
| WINTER 2016

HRO Today Global Winter 2016

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