HRO Today Global Winter 2018 - 35

EMEA Report
The most common relocation benefits include:
64%
Cost of
living
adjustment
57%
Housing
allowances
50%
Education
allowances
50%
Home
leave
2. Orientation and preparation. In order to ensure a
successful permanent relocation, organisations need
to provide their transferees with the tools needed to
navigate cultural differences. Most companies offer
preparation assistance for employees and their spouses
through instructor and online cultural training. This
ensures that employees approach their new destination
with realistic expectations regarding their new lifestyle
and experiences.
However, in the EMEA region, this service offering
has become less common. It's often not considered
essential in relocation cost estimates, and transferees are
simply expected to recognise that there will be cultural
differences between their home and host countries.
When deciding whether or not to offer orientation and
preparation services, companies should closely examine
these cultural differences as well as the comfort level
of the transferee. However, if the host country speaks
a different language than the home country, language
training is a critical service that should be offered to
support the transferee's local work life and general
adaptation. In fact, the study found that 48 per cent of
companies offer language instruction for transferring
employees and their spouses, whilst 14 per cent offer
language instruction only to employees.
3. Housing-related benefits. On top of concerns about
uprooting their lives and families, many relocating
employees have housing-related challenges to deal
with-from selling their current homes to finding
a home in their host country. Transferees who have
previously relocated on assignment packages expect
their companies to pay for advance trips to explore
housing options in the new country. The study found
that 86 per cent of companies offer company-sponsored,
pre-transfer home-finding trips to employees and their
spouses. These trips are typically five days, report 42 per
cent of respondents. Combining advance orientation trips
with business trips and meetings with local mangers is
an efficient way to engage employees and their families
whilst also preparing for the upcoming relocation.
4. Destination services. The sooner transferees and
their families feel at home in their host countries,
the more successful their relocations will prove to be.
Satisfied transferees are happier and more comfortable
in their host countries, ultimately leading to increased
productivity which benefits the company. Organisations
need to demonstrate to their transferees that they
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HRO Today Global Winter 2018

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