HRO Today July/August 2014 - 6

Editor's Note
CEO: Elliot H. Clark
Elliot.Clark@SharedXpertise.com
Share the Love
There are few things more satisfying at work than when someone tells you that you've done
a great job. A manager, a peer-whomever it comes from, it can often make your day. We
recently conducted a readers' survey-thanks to all who participated-and I was pleased to see
that 84 percent of our readership finds the publication well-written. That type of feedback,
especially coming from our readers, was powerful for me. A little recognition goes a long way.
Recognition programs continue to be a mainstay at the majority of U.S. organizations, with
90 percent of companies having one in place. But what continues to impress us about these
programs is how they evolve to suit the needs of the changing workforce. Millennials already
make up 30 percent of the workforce, and that number will grow to more than 50 percent
in just four years. So how can you grab the attention of your younger workers through
recognition and rewards? Perhaps it's time to incorporate a mobile strategy. Mobile has been a
strong growth area for many areas of outsourcing in recent years, and rewards is no different.
Why? Employees are addicted to their smartphones and sharing accomplishments through apps
is a quick, easy, and fun way to do it in real time.
" By having recognition on a mobile device you can actually nominate someone when you
think about it or when you see good work happening. The fact that you've got a notification
on your mobile phone, just like a notification that you've got a new tweet, or an email, makes
recognition just as easy as replying back to somebody or checking on an update on Instagram, "
says Charlie Ungashick, chief marketing officer for Globoforce.
Mobile also has some interesting native capabilities like voice recognition and GPS navigation.
But any new approach should be explored with caution, and our roundup of experts provides
advice as well as best practices. Learn more in Real-Time Rewards by Associate Editor Audrey
Roth on page 12.
Another innovative technology increasing employee engagement is wearable devices.
Organizations are beginning to leverage wearable health trackers-like Fitbit or Jawbone-as
drivers of preventive care and wellness programs. Nate Walkingshaw, vice president of Tanner
Labs (a part of O.C. Tanner), explains that wellness programs involving the use of wearable
technology have led to happier, healthier workplaces where employees are motivated to be
more productive and engaged.
And the proof is in the pudding. A three-year analysis by The Vitality Group found that
participants of the study who were both previously active and inactive reduced their health risk
factors by 22 and 13 percent respectively. The program encouraged participation by distributing
points to employees for hitting goals. Employees could then redeem said points for items in an
online marketplace. Combining wellness, wearables, and rewards-now that's cutting-edge HR.
See Wearing Wellness on page 32.
Of course our ode to recognition would not be complete without our annual 2014 Baker's
Dozen Customer Satisfaction Rankings for Recognition. See which organizations top this year's
list on page 16.
Editorial Director: Bill Hatton
Bill.Hatton@SharedXpertise.com
Executive Editor: Debbie Bolla
Debbie.Bolla@SharedXpertise.com
Managing Publisher: Gale Tedeschi
Gale.Tedeschi@SharedXpertise.com
Publisher: Bill MacRae
Bill.MacRae@SharedXpertise.com
Vice President of Research: Larry Basinait
Larry.Basinait@SharedXpertise.com
Associate Editor: Audrey Roth
Audrey.Roth@SharedXpertise.com
Webmaster: Michael Fernandez
webmaster@SharedXpertise.com
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issues, e-mail subscriptions@SharedXpertise.com.
About HRO Today magazine
HRO Today Magazine [ISSN #1541-3551] is
published [10x] by SharedXpertise, LLC © 2014.
All Rights reserved. URL: www.HROToday.com.
Editorial correspondence and press
releases: Debbie Bolla, Executive Editor,
SharedXpertise, 123 S. Broad Street, Suite
1930, Philadelphia, PA 19109 or editorial@
SharedXpertise.com. All letters should
include the writer's e-mail address and/or
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Debbie
Bolla
Executive Editor
[6]
HRO TODAY MAGAZINE
| JULY/AUGUST 2014
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HRO Today July/August 2014

Table of Contents for the Digital Edition of HRO Today July/August 2014

HRO Today July/August 2014 - 1
HRO Today July/August 2014 - 2
HRO Today July/August 2014 - 3
HRO Today July/August 2014 - 4
HRO Today July/August 2014 - 5
HRO Today July/August 2014 - 6
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